Reviews (3,289)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its intuitive drag-and-drop interface that simplifies the creation of responsive web pages without needing extensive coding skills. The app is noted for its excellent customer support, including personalized video tutorials and real-time chat, enhancing the user experience. It also offers educational resources, interactive webinars, and a supportive community, making it easier for merchants to learn and solve issues. The seamless integration with Shopify and its cost-effectiveness make it especially appealing to small businesses managing websites in-house.
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This app is incredible! I am new to website creation and this App made it super easy for me. Plus my website no longer looks generic
Customer service experience is exceptional!! Highly recommend. They have gone above and beyond to ensure our problem was fixed.
Hi there, Noah! Thanks for taking the time and leaving us a review.
We are so glad to hear that our team could help and that we were able to go above and beyond to resolve the issues for you. It means a lot that your experience with Shogun and the support team has been exceptional. 😊
We also appreciate the recommendation and will look forward to assisting you again in the future. 🫶
Sweetan | Client Services
Shogun Page Builder
Amazing app. Really easy and quick way to create landing pages and brilliant integration with the shopify. The only thing would say can be worked upon is that the speed of the website slowly a bit and if that can be improved it will the perfect app.
We used this app to help create our homepage, allowing us to edit pages in a straightforward and simple way that our theme simply wouldn't quite allow us to do without extensive coding knowledge. When we came across an issue with our site and reached out to the support, we were met with prompt attention and help, and the support team solved our problem quickly and effectively. The app is great, though it does require a bit of forward knowledge of the inner workings of Shopify / Liquid in order to really get down to the nitty gritty part of customization, and I do wish the custom CSS elements were a bit more intuitive and developed, but overall we were very happy with our experience using Shogun.
Thank you for your review! Really appreciate the kind words. Thank you for your feedback, too, we'll make sure that this gets to the right team. :)
Feel free to send over any further feedback to support@getshogun.com
Karl | Team Lead, Technical Support
Great, loving it, just wish that I could get a little bit more detailed customization of some elements (i.e. add to cart, product boxes, columns, etc.) Maybe it's there and I haven't gotten to know the app deeply enough yet.
This app has completely lifted my website! It is very versatile, with the option to chose from templates or to start a page design from scratch. I've been using it a couple of weeks and have comfortably figured out how it works. The support team is on hand to help via chat, and they are fantastic! Easy to reach and so helpful. I am so glad I chose Shogun.
Hi there, Charlene! Thank you so much for taking the time and leaving us a review here. 🫡
It was great to communicate with you and I am so glad to hear that your experience with Shogun has been amazing where the app has lifted your website and the options and feature are helpful when it comes to your requirements.
Our support team is always here to assist you and we'll be happy to assist you again in the future. Thank you so much for choosing Shogun. 🫶
We appreciate your love and support. ❤️
Sweetan | Client Services
Shogun Page Builder
Beware of the rating, a lot of false positive reviews! By far the worst experience we've had with any App on shopify.
We spent a lot of money and time on creating our product pages with Shogun, and Shogun later completely removed ALL the pages from our website!
And the customer support has been of no help other than assuring me "they can't do anything and they're really sorry".
Hi there,
Thank you for your review - I'm sorry to hear about the negative experience that you have had with Shogun.
When a store uninstalls Shogun we receive a request from Shopify to remove data that we store about the store - this is a requirement from Shopify to comply with GDPR data processing laws. We notify stores when this process is started to let them know that this process has begun and that their data will be removed in 14 days.
We have since rolled back on some of the data that is removed during the redaction process as we are aware of the inconvenience that this caused our customers who uninstalled during the period of first implementation and revision of this process (27th October 2020).
https://getshogun.com/help/en/articles/3978903-what-happens-to-my-pages-if-i-uninstall-shogun-on-shopify
To restore these pages, you can reimport them into Shogun using the search bar at the top of your Shogun dashboard - provided they have not been deleted from Shopify manually.
Sorry for the inconvenience.
Let us know if you have any other questions.
Karl | Team Lead, Technical Support
I am relatively new to this app. So far so good! The only thing I don't like is that I have to login to the app in order for my chat status to show "online."
not so user friendly platform , doesnt have 24/7 customer support chat like shopify so i usually have to wait a while for the email to get back . appreciate the effort nonetheless
Best page builder i was able to find. The support is amazing.
We're using shogun to build new product page templates for our website.
Lindsey! Thank you so much for the kind review. Excited to see y'all at the event in NYC. - Nick (Cofounder, Shogun)