Reviews (3,311)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly drag-and-drop functionality, allowing them to create appealing and responsive landing pages without web development skills. The customer support team is praised for their quick and effective assistance, including personalized video explanations. Additionally, the app provides valuable educational resources to help merchants maximize its capabilities, enabling them to manage web pages independently and enhance their online presence.

July 1, 2019

This quote is from Shogun's shopify FAQ page:

"Although there is not yet a way to "apply to all", and set this new page layout as your Shopify product page layout for all your pages, this helps you edit your existing Shopify product pages for custom page layouts."

read this as, if you want to use shogun to edit your product's page layout -- you need to edit each product, one at a time. This also includes category pages etc. This app treats your store as a huge array of individual pages that you need to edit individually. Great tool for making custom one off pages. Terrible if you are hoping to use this to build a custom theme. -4 Stars because they got my hopes up. +1 star because of the free trial.

Cognitive Surplus
United States
4 months using the app
Shogun Labs, Inc. replied July 2, 2019

Hey Geoff- sorry to hear you had a bad experience here. We called and emailed to explain. For clarification, we actually built this feature in the way you want (making the product page a "master page template") - but the only way to engineer it leaves a heavy footprint on the theme files. We always prioritize minimal impact on code so that (1) there are less opportunities for code conflicts and (2) in case you ever want to part ways with us, your theme files are clean. Happy to issue a refund here since we didn't meet your expectations. Thank you for being considerate. - Nick (Cofounder, Shogun)

October 24, 2023

the support is AMAZING!! Product is starting to work well for me too...early days. But wow! Support!

myatapa.com
United States
4 days using the app
Shogun Labs, Inc. replied October 30, 2023

Hey, David! Thank you so much for leaving us a review and sharing your experience.

We are happy to hear that you are having a good time with Shogun and our support team. It means a lot.

We'll be here to assist you again in case you bump into any issues or have any further questions. 😊

Sweetan | Client Services
Shogun Page Builder

August 10, 2021

This app allows for you to build pages quickly. I like the tool sets it provides. It starts to fall short when you want to do global font styles, lists, and advanced customization. The fact that it's almost like a theme within the main shopify theme leaves room for problems. That being said, it's a great tool and it will only improve with time.

Happy Belly Pregnancy
United States
3 months using the app
Shogun Labs, Inc. replied August 13, 2021

Hi there! We appreciate the review and your feedback. Thank you so much.
I'm happy to share your feedback with the team so that we can continue to improve the app and your experience.

Please reach out to us and let us know if we can help with anything. 🙂

Sweetan | Team Lead | Support

July 27, 2017

The rating is based on the amazing support I received while I am trying to learn what it actually does.

They went above and beyond to answer my questions that are even not the most relevant to their tool that I thought I'd just leave a review whle figuring out what it does. I have heard that Shogun can be used as a simple version of DIY sales funnel. will see how it will work out.

Livineau
United States
4 days using the app
September 11, 2023

I've been using the Shogun app for a while now, and I couldn't be more impressed with their customer support and response time. It's not every day that you come across an app that excels in both functionality and customer service.

Whenever I've encountered any issues or had questions about the app's features, their support team has been nothing short of amazing. They are not only incredibly knowledgeable but also incredibly responsive. I've never had to wait for more than a few hours to receive a helpful and thorough response.

Nimbus® | Official B2B Brand Page | SE
Denmark
4 days using the app
Shogun Labs, Inc. replied September 13, 2023

Hi there, Frederik! Thank you so much for leaving us such a wonderful review and sharing your experience with Shogun and the support team. We greatly appreciate the kind words. 😊

We are super glad to hear that you are having an amazing time working with Shogun. Our support team is available 24/7 and we will continue to serve you in the future as well. Please don't hesitate to write back to us if you have any further questions.

Thank you so much for your love and support. 🫡

Sweetan | Client Services
Shogun Page Builder

Edited June 26, 2019

2nd Review
Now it has been the 20th time, and another whole day of work - gone!!

It is so frustrating, and it keeps letting me down again and again! This time, i used Safari as you told me to.
Why is it that this program keeps letting me down all the time again again and again? Even when it tells me everything is saved?
It is not, and I am really getting quite frustrated!!

I will definetly not recommend this page builder, and I will look around for something else - Saving issues is the minimum of what you will expect of an online platform

1st Review
Want to avoid serious headache with saving?
Do not use Shogun!!!

This application has critical issues with saving abilities

I've been working with it for three months, and i've have experienced multible times saving issues costing me awefull lot of time and headache.

When you hit "Save" it does not always saves, even tho it tell you so. Then when you refresh your browser, all your work from previous saving, until now, is gone.. Caput... Very very frustrating.

More frustrating is it, because you do not know when the saving is not saved. It is just comes up randomly.

So... If please Shogun, fix this saving issue

Updated!

ProAfvikling
Denmark
4 months using the app
Shogun Labs, Inc. replied June 22, 2019

Hey Kasper- I know Abhinav has been helping you out, but just wanted to acknowledge your frustration here. It may be the that the browser you're using (Brave) is causing the issue. We aim for compatibility with all browsers, but focus on Chrome and Safari. We're here to help, so let us know what we can do. Also- we need to add "auto-save" as a feature, and that is on our roadmap. Thanks! - Nick (Cofounder, Shogun)

July 27, 2020

the application is very good, it has many options and the service is excellent, I recommend them 100%

Tecno-Moda HN
Honduras
4 days using the app
Shogun Labs, Inc. replied July 29, 2020

Thank you so much for the kind words, I'm so glad that you would recommend us :)

Kalen | Team Lead, Support
Shogun Page Builder

November 28, 2016

Great app, they'll add custom content blocks for you too. They added the add to cart block for me within a day of requesting it.

Honest Wash
United States
4 days using the app
May 19, 2017

This is a great app with amazing support! I have minimal experience with HTML and this website makes it easy for someone to create pages in Shopify that are not product specfic. I would recommend this to anyone looking to add more content to their website.

Fiddlefocus
United States
4 days using the app
May 24, 2018

This app is incredible! I am new to website creation and this App made it super easy for me. Plus my website no longer looks generic

The Business Gentleman
United States
4 days using the app