Reviews (3,289)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its intuitive drag-and-drop interface that simplifies the creation of responsive web pages without needing extensive coding skills. The app is noted for its excellent customer support, including personalized video tutorials and real-time chat, enhancing the user experience. It also offers educational resources, interactive webinars, and a supportive community, making it easier for merchants to learn and solve issues. The seamless integration with Shopify and its cost-effectiveness make it especially appealing to small businesses managing websites in-house.
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This app is great to use as our Landing Page with our Google Ads. Its more affordable than Unbounce. I do wish they had the ability to have a drop down form where each form option could lead a vistor to a different URL on our site. Hopefully that feature will be added in the future. For now, I will just create a separate landing page for each campaign that we are targeting.
Thank you for your review! I think that form idea is awesome! We will be sure to mark that as a feature request for the future development of the form element.
Karl | Team Lead, Technical Support
It works but Its got a lot glitches, half the time you can't change the color of text or font style or size. It erased the page I was working on, 2 hours of work when I published the page down the drain it erased half the page. And when you link product URL to shop button it bounces you off the page and onto product page in store, then when you go back it freezes what your working on then I have close & reopen just get it to work.
Hi James- sorry for the trouble here. We did reach out to you about this, but were unable to get a response. We were unable to replicate these errors, but would love your help documenting them so we can make sure they are resolved. Happy to issue a free re-trial so we can check it out. Please do email us at support@getshogun.com and we'll jump on it. Thank you. - Nick (Cofounder, Chief Product Officer)
Overall it's great although not perfect. Live chat support has been really helpful and the tech team went above and beyond resolving my google fonts issues. Thanks again.
Hi there, Joselina! Thank you so much for leaving us a review.
We are happy to hear that Shogun has been great and we'll work on improving this further to ensure it is perfect for your requirements.
We always try our best to go above and beyond where we can and I'll be sure to share the feedback with the support team. 🙂
Sweetan | Client Services
Shogun Page Builder
An excellent option to customize your shopify website. Once understood the philosophy (it's quite quick) you can start customizing on your own. My wish is that Shogun proposes more various templates and features to be even more creative and appealing.
Do not install unless you want to lose money. We installed the app, took time to set up a bunch of split tests, and the app was not tracking visitors and conversions accurately. Numbers were all out of whack. Many times the pages not loading for visitors. Very Buggy app. We contacted their support multiple times and all they said is you are right if should be working correctly we are sending to development team and weeks passed without issues being resolved and not even a courtesy follow up and then they have the audacity to still charge a premium for their non working app. Save your self time, money and headaches.
Hello Carlos,
Our sincere apologies for the inconsistencies you've encountered with your analytics results. Our engineering team has been actively investigating the root cause of this issue. We'd love to continue working with you to provide a resolution and a positive experience. Our support team has reached out to you directly via email. We look forward to hearing back from you and continuing the conversation.
Thank you for your cooperation and understanding,
Jill N., Director of Client Services
Was looking for an app to update my product pages. However I have a pretty large catalog and the page limit makes this useless. If you just need a landing page I am sure this would work fine (have used it in the past). Just think they have gotten greedy with pricing, $39 a month should be plenty.
Hey there, Adam! Thank you for sharing your feedback.
I'm so sorry to hear that you've had a negative experience with Shogun.
It looks like there may have been some frustration with our current plans and the features that we offer. I apologize if you felt that we've gotten greedy with pricing. We make plan experiments based on the feedback we receive. Our plans with page limits have been active for over a year now. All our plans offer different features based on the requirements.
I have reached out to you via email and I would greatly appreciate it if you can follow up with me there. We'll do our best to ensure that we can turn your negative experience into a positive one.
Hoping to hear back from you soon.
Sweetan | Team Lead | Support
Shogun Page Builder
So far - this has been awesome. It has integrated well with Recharge subscriptions as well as my standard products.
More importantly, the support has been amazing. I got sub-5-minute support with the first few questions via in-app chat and they resolved integrations across a few apps and Shopify.
It's still early days but the support alone has been top-tier.
Thank you so much for your review! So glad to hear that you are enjoying using Shogun and that the support team could help you out when you needed us!
Please do not hesitate to reach out if you have any other questions.
Karl | Team Lead, Technical Support
Overall great application and very easy to use. I wish there was a bit more flexibility, but it gives us what we need!
The app has some great features packed in. My issue with the app is that it is NOT plug and play with our Shopify theme (which is a default Brooklyn theme from the Shopify app store). Shogun support generally always blames the issues on the theme and tells us to talk to our developer, which is problematic because we don't have a developer on-staff. If I push hard enough they will get their technical team involved and resolve the issue for us, but it's always a 'one-time courtesy'. This app should work with the native Shopify themes out of the box, and if there are issues they should offer to resolve them without hassle. I like the app functions, and if the support improves they will receive a better rating (updated this from 1* to 3* based on improvement I've already seen).
Hey there, Adam!
Thanks for your review. I'm sorry to hear that your Shogun experience hasn't been a positive one.
I apologize if you felt that we are placing the blame elsewhere or sharing pre-written responses. This is certainly not something we would like you to experience. We sincerely appreciate the feedback and would work on this.
I see you have been in touch with my colleague, Lamberto to get this checked further. However, I have reached out to you in a separate email as well to learn more about the issue you are facing.
I hope to hear back from you.
Sweetan | Team Lead | Support
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