Reviews (3,311)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly drag-and-drop functionality, allowing them to create appealing and responsive landing pages without web development skills. The customer support team is praised for their quick and effective assistance, including personalized video explanations. Additionally, the app provides valuable educational resources to help merchants maximize its capabilities, enabling them to manage web pages independently and enhance their online presence.

October 15, 2018

I didn't realize that building landing pages could be this intuitive and easy. I have been using Zipify until now and Shogun is just more fluid and feature-rich. Wow.

Chess House
United States
3 days using the app
March 24, 2023

I recently had a technical issue with the Shogun app, and I reached out to their support team for help. I have to say, I was really impressed by their quick response and willingness to go above and beyond to resolve my issue. The support agent I worked with was extremely knowledgeable and patient with me, and they even took the time to provide me with some helpful tips and tricks to make the most of the app's features. Overall, I am very pleased with the level of support I received from Shogun and would highly recommend their app to anyone looking for a powerful and user-friendly page builder, backed by an excellent support team.

Nimbus® | Official B2B Brand Page | EN
Denmark
3 days using the app
Shogun Labs, Inc. replied March 27, 2023

Hi there, Frederik! Thank you so much for leaving us such a nice review.

We are very glad to hear that your experience with Shogun and the support team has been wonderful. We strive to ensure that we can help resolve the issue, answer the questions, or guide you in the direction as fast as we can. I'll be sure to share the feedback with the entire team. 😊

We also appreciate the honest recommendation when it comes to creating and designing great-looking pages for the store. Thank you so much.

Sweetan | Client Services
Shogun Page Builder

November 18, 2019

I had written a very positive review before but now I take one start back. The reason is the very poor ability of this app to create decent blog posts. Now that I've had experience with this app I can tell you that it works wonderfully for landing pages and product pages. But it is extremely poor at making a simple blog post page - the elements are not able to go full width so on a desktop/tablet screen everything appears very narrow. Author is not displayed well, social sharing buttons not displayed properly, lots of little issues. For something as simple as a blog post, I expected not to have these issues - now I'm wasting a lot of time on this and it's frustrating. The email support is very fast but so far unhelpful because the app is missing basic blog creation functionality.

Yugen Smartwatches
Canada
2 months using the app
December 14, 2017

Best builder out there and great support !

Dojo Coffee
United Kingdom
3 days using the app
July 20, 2023

Sweetan was very helpful and showed me exactly what I needed to do to enable custom fonts to work within Shogun and explained how they view. Extremely helpful :)

My Store
Israel
3 days using the app
Shogun Labs, Inc. replied July 23, 2023

Hi there, John! Thank you for taking the time and leaving us a review.

It was really great to communicate with you earlier and I am super happy to hear that I was able to help. 😊

We'll be happy to assist you again should you bump into any issues or have any further questions. Thank you so much for your love and support. 🫶

Sweetan | Client Services
Shogun Page Builder

May 28, 2021

立ち上がらない事が多い。
一見良さそうなアプリだが、ぜんぜん良くない。 立ち上がらないなど、本来の目的を邪魔するアプリです。 早く他のアプリが出ないかと待ち望んでいます。
///////////////

Iwashimizu Kosei
Japan
3 months using the app
Shogun Labs, Inc. replied May 28, 2021

Hi there!

Thanks for your review. I'm extremely sorry to hear that you are facing some issues with Shogun that led to a negative experience.

I have reached out to you via email in order to learn more about the issues you are facing with Shogun. We are looking forward to hearing back from you, and hope that we can help resolve them for you hopefully turn your experience around.

Many thanks,

Sweetan | Team Lead, Support

November 14, 2016

I'm just getting started with Shogun, but so far it is very impressive. I just finished trials of each of the main page editor apps here in the Shopify marketplace and Shogun is the winner BY FAR.

Shop Wazer
United States
3 days using the app
May 21, 2019

Excellent app, makes building stunning pages really easy. I can't give this a 5 star review for a couple of reasons, in my experience optimising for mobile is sometimes abit tricky, as the builder will sometimes look different to the real page, but is always fixable with good support from Shogun, another reason is the app is lacking the ability of spam filers on contact forms built in Shogun, a feature that is needed for an e-commerce store. But over all, a very good app.

Brew2Bottle
United Kingdom
2 months using the app
May 3, 2023

Their team is super responsive and fast. I'm a marketer by training, not a designer. They make it so easy and even helped with troubleshooting issues I was having. I'm now using them with two clients and will recommend to my others.

Chef's Mandala Gourmet Store
United States
3 days using the app
Shogun Labs, Inc. replied May 4, 2023

Thank you so much for leaving us a review, Tina! 🤩

We are super glad to hear that you are having such a wonderful experience with Shogun and our support team. Our team strives to ensure that we reach out in a timely manner and answer the questions you have.

Thank you so much for your honest recommendation and we'll look forward to assisting you again. 😊

Sweetan | Client Services
Shogun Page Builder

May 27, 2020

There are some limitations to being able to fully customize pages, but Andre was helpful in removing some of the obstacles!

The LIFEbar
United States
2 months using the app
Shogun Labs, Inc. replied May 29, 2020

Glad to hear that support was able to help you out, we will make sure to log the feedback that you gave so that it can go towards product improvement - we appreciate it - hopefully in time, we will earn that 5th star from you. :) Thanks for taking the time to leave us a review, too! Will definitely be passing the kind words onto Andre.

Karl
Team Lead, Technical Support