Reviews (3,238)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface that allows those without coding skills to create professional-looking landing pages and blogs. They appreciate the responsive customer support, seamless Shopify integration, and extensive customization options that enhance the shopping experience. The app also offers valuable educational resources, making it ideal for non-developers looking to improve website design and functionality.

April 21, 2020

not so user friendly platform , doesnt have 24/7 customer support chat like shopify so i usually have to wait a while for the email to get back . appreciate the effort nonetheless

Stack Bulb
Singapore
1 day using the app
Edited February 7, 2017

At first I had a real problem, nothing worked for me and i was getting so frustrated as I needed to get a page up and running. But I had a very fast response from Nick through my e mail support request and the problem came down to me not having Java Script enabled. Thanks again Nick, amazing support and customer service, now i am actually going to enjoy creating pages with ease!

Figbowl
Australia
About 1 hour using the app
July 8, 2020

So far - this has been awesome. It has integrated well with Recharge subscriptions as well as my standard products.

More importantly, the support has been amazing. I got sub-5-minute support with the first few questions via in-app chat and they resolved integrations across a few apps and Shopify.

It's still early days but the support alone has been top-tier.

Relax and Brew Coffee
United States
About 1 hour using the app
Shogun Labs, Inc. replied July 10, 2020

Thank you so much for your review! So glad to hear that you are enjoying using Shogun and that the support team could help you out when you needed us!

Please do not hesitate ...

Edited April 30, 2019

An overall good software that absolutely has some troubles with the width/boxed layout functions and as with all page builders, some headache with functions here and there but overall a good tool with good support.

Bella Lupascu
Sweden
About 24 hours using the app
Shogun Labs, Inc. replied April 29, 2019

Hello Robin- I’m sorry to hear you had such a negative experience using Shogun. I can see that one of our support engineers, Karl, reached out to you over chat right after ...

Edited March 27, 2019

Amazing app for landing pages and more! Great customer service! Helped migrate some pages in minutes! Charles was a huge help!

prolon diet
United States
44 minutes using the app
Shogun Labs, Inc. replied March 27, 2019

Thanks so much for the kind words Michael! Charles is great :) We have an in house support team with team members in USA, UK, India, Jamaica, and Australia. Reach out anytime ...

March 25, 2019

So helpful at saving you time with tasks that for someone with little experience are not always straightforward.

Maker&Son - Australia/New Zealand
Australia
44 minutes using the app
Shogun Labs, Inc. replied March 25, 2019

Thank you very much for the kind words Alex. We are here to help. Email us at support@getshogun.com anytime you need anything. - Nick (Cofounder, Shogun)

December 9, 2023

expensive and i thought templates would be better. theyre outdated and crappy

Bloom Wellness Spa
United States
About 20 hours using the app
Shogun Labs, Inc. replied December 14, 2023

Hi there! Thanks for taking the time to leave your feedback!

We completely understand if the templates you looked at didn't meet your expectations; the template library is ...

January 28, 2019

Sorry, but I don't understand how to use this App. Two many sections, heading, boutons, you get lost easily.
It was a complete lost of time.

corosol
United Kingdom
About 19 hours using the app
Shogun Labs, Inc. replied March 18, 2019

Hey Patrick- reached out a couple times, but didn't get a response. Sorry you had a bad experience here. We would love to give you a free retrial. If you ever need help with ...

October 31, 2016

Great small team of guys who are very helpful to small businesses like mine. The tool is similar to mailchimps if you're familiar (which is a good thing). Looking forward to working and growing with these guys!

Juicedvraw
United States
40 minutes using the app
June 28, 2022

The customer support was very personable and helpful...I like when I can tell I'm definitely talking to a person. I think for what I was trying to accomplish with this app, it may be more complicated than what I need... but I'm excited to try it on other pages where I'd like more design elements than the standard Shopify page. So I'll definitely give it a try. Thanks for your help!

Knot & Splice
United States
32 minutes using the app
Shogun Labs, Inc. replied June 29, 2022

Hey there Nicole! Thank you so much for this review. We are happy to say we have a crew of great humans providing 24/7 support. If there's a feature you'd like to see Shogun ...