Reviews (3,311)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly drag-and-drop functionality, allowing them to create appealing and responsive landing pages without web development skills. The customer support team is praised for their quick and effective assistance, including personalized video explanations. Additionally, the app provides valuable educational resources to help merchants maximize its capabilities, enabling them to manage web pages independently and enhance their online presence.
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An excellent option to customize your shopify website. Once understood the philosophy (it's quite quick) you can start customizing on your own. My wish is that Shogun proposes more various templates and features to be even more creative and appealing.
Do not install unless you want to lose money. We installed the app, took time to set up a bunch of split tests, and the app was not tracking visitors and conversions accurately. Numbers were all out of whack. Many times the pages not loading for visitors. Very Buggy app. We contacted their support multiple times and all they said is you are right if should be working correctly we are sending to development team and weeks passed without issues being resolved and not even a courtesy follow up and then they have the audacity to still charge a premium for their non working app. Save your self time, money and headaches.
Hello Carlos,
Our sincere apologies for the inconsistencies you've encountered with your analytics results. Our engineering team has been actively investigating the root cause of this issue. We'd love to continue working with you to provide a resolution and a positive experience. Our support team has reached out to you directly via email. We look forward to hearing back from you and continuing the conversation.
Thank you for your cooperation and understanding,
Jill N., Director of Client Services
Was looking for an app to update my product pages. However I have a pretty large catalog and the page limit makes this useless. If you just need a landing page I am sure this would work fine (have used it in the past). Just think they have gotten greedy with pricing, $39 a month should be plenty.
Hey there, Adam! Thank you for sharing your feedback.
I'm so sorry to hear that you've had a negative experience with Shogun.
It looks like there may have been some frustration with our current plans and the features that we offer. I apologize if you felt that we've gotten greedy with pricing. We make plan experiments based on the feedback we receive. Our plans with page limits have been active for over a year now. All our plans offer different features based on the requirements.
I have reached out to you via email and I would greatly appreciate it if you can follow up with me there. We'll do our best to ensure that we can turn your negative experience into a positive one.
Hoping to hear back from you soon.
Sweetan | Team Lead | Support
Shogun Page Builder
So far - this has been awesome. It has integrated well with Recharge subscriptions as well as my standard products.
More importantly, the support has been amazing. I got sub-5-minute support with the first few questions via in-app chat and they resolved integrations across a few apps and Shopify.
It's still early days but the support alone has been top-tier.
Thank you so much for your review! So glad to hear that you are enjoying using Shogun and that the support team could help you out when you needed us!
Please do not hesitate to reach out if you have any other questions.
Karl | Team Lead, Technical Support
Overall great application and very easy to use. I wish there was a bit more flexibility, but it gives us what we need!
The app has some great features packed in. My issue with the app is that it is NOT plug and play with our Shopify theme (which is a default Brooklyn theme from the Shopify app store). Shogun support generally always blames the issues on the theme and tells us to talk to our developer, which is problematic because we don't have a developer on-staff. If I push hard enough they will get their technical team involved and resolve the issue for us, but it's always a 'one-time courtesy'. This app should work with the native Shopify themes out of the box, and if there are issues they should offer to resolve them without hassle. I like the app functions, and if the support improves they will receive a better rating (updated this from 1* to 3* based on improvement I've already seen).
Hey there, Adam!
Thanks for your review. I'm sorry to hear that your Shogun experience hasn't been a positive one.
I apologize if you felt that we are placing the blame elsewhere or sharing pre-written responses. This is certainly not something we would like you to experience. We sincerely appreciate the feedback and would work on this.
I see you have been in touch with my colleague, Lamberto to get this checked further. However, I have reached out to you in a separate email as well to learn more about the issue you are facing.
I hope to hear back from you.
Sweetan | Team Lead | Support
A gamechanger when it comes to blogs and articles for shopify.
Charles is amazing, thank you for your help! Really love this app -- Great work guys!...............
I'll be sure to pass those kind words onto Charles! It's always so nice to receive positive feedback like this. Thanks for leaving a review!
Let us know if there is anything else that we can help you with!
Karl | Team Lead, Technical Support
how can i build a site like tableclothsfactory.com, I want to build the home page category list like this site
Hi there! Thanks for the review.
I have reached out to you via email so I can answer the question for you.
Please feel free to reply to that email thread or reach out to us via our support email address - support@getshogun.com so that we can assist you better.
Thank you so much.
Sweetan | Team Lead | Support
Shogun Page Builder
I used this app to create a landing page. It´s been a very useful app, very customizable. However, I would appreciate more help documentation. The email support was great!
Hey Gustavo! Thanks for the kind words :) How can we make the help documentation even better? Our support team has grown since December, so this may be a solved issue, but please take a look at https://help.getshogun.com/ and let me know if you see area for improvement. We have been thinking about doing some webinars as training sessions. Open to ideas! - Nick (Cofounder, Shogun)