Reviews (3,289)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its intuitive drag-and-drop interface that simplifies the creation of responsive web pages without needing extensive coding skills. The app is noted for its excellent customer support, including personalized video tutorials and real-time chat, enhancing the user experience. It also offers educational resources, interactive webinars, and a supportive community, making it easier for merchants to learn and solve issues. The seamless integration with Shopify and its cost-effectiveness make it especially appealing to small businesses managing websites in-house.
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I was sooooo impressed with the customer service I received when I was trying to set up my first landing page. They responses were so quick, and I really appreciated the little videos that were sent - the details were excellent! Can't wait to see what else I can do with this app!
Hello there! Thank you so much for the review. I'm really glad to hear you had a great experience while building your first landing page. We aim to be as supportive as we can and I am happy to hear that the tutorial videos were useful.
Please do let us know if we can be of any further assistance! 😊
Sweetan | Team Lead | Support
Recommended app. Easy to use. Great and quick customer support. Thank you very much
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It's a pretty solid page builder. Lacking some functionality, especially around your ability to position elements, but nothing that can't be fixed in later updates. I wish that I could edit the category pages with greater precision.
My biggest problem is with the price. They keep raising it. $39 a month for a basic page builder is just greedy. If it were around $15 a month I'd give it 4 stars.
According to SEMRUSH, the Shogun pages use uncompressed JavaScript and CSS files, and it also uses unminified JavaScript and CSS files. To beat WordPress apps, they must abide by Google page-speed demands and compress and minify their JavaScript and CSS files. We use it for a couple of pages, but I honestly can't add any more pages, as each additional page dings our pagespeed and SEMRUSH scores, so until they fix this issue... I will probably never pay for anything except the basic plan and use it for a few pages. Get this fixed, and I'll give it at least 4 stars. Make it as malleable as "Thrive Architect" for Wordpress or Convertri.com (stand-alone non-shopify app), and you will definitely deserve 5 stars. Until then... I can only give you 2 stars.
Hey there, Anthony! Thank you so much for leaving us a review and sharing your feedback.
We are sorry to hear about the unpleasant experience you've had with Shogun. I can understand the concerns around the unminified JavaScript and CSS files. This is something our team has been working on and we do want to ensure that there are no efficiency issues. Your honest feedback means a lot to us as it helps to continue improving the app for you.
My colleague, Max has reached out to you via email to discuss this further and we'd really appreciate it if you could reply back to us. If it helps, we can also discuss this over the phone if you could provide us with the best contact number and day/time.
Looking forward to hearing back from you. 🙂
Sweetan | Manager | Support
Shogun Page Builder
Great page building app. Nice layout features and saving components make creating pages quick and easy! Definitely give it a try.
Only thing that could be better is real time customer support but I'm loving the app so far otherwise.
Thank you for your review! We really appreciate it.
Karl | Team Lead, Technical Support
Great customer service, It didn't work 100% for me, but I think it's because I lack patience :)
Die App an sich ist ein sehr gutes Konzept. Es treten jedoch manchmal Probleme auf. Nachdem man Seiten speichert, werden diese nicht wie behauptet als "reiner html code" gespeichert, sondern der code bleibt dauerhaft vom Shogun Server abhängig, weshalb er nach Löschen der Shogun App 'kaputt' gehen kann. Um ihn zu Reparieren wäre dann wieder ein Abo bei Shogun nötig. Deshalb Seiten nach der Shogun Deinstallation lieber nicht mehr bearbeiten, da diese sonst möglicherweise verloren gehen!
Hey Elias,
I'm so glad we were able to help find a solution for you.
We really appreciate the feedback and please let us know if there is anything else that we can help with :)
Tried this app / did not love it. Particularly, larger font sizes were hard to make look symmetrical on mobile devices (was messy in that regard). Making different versions of a page for different screen sizes (as their tech support suggested) seems like an unnecessary effort. By comparison, Hypervisual is now working better for us... displays nicely on all screen sizes — and overall it's simpler to work with.
Edit:
I'm glad to see that you have received our messages and suggestions, we'd love to work with you on this if you would like to reach out to our team. We understand that you are happy with using Hypervisual and we respect that, but we would love to have a chance to correct your past experiences with Shogun, should you ever choose to come back and give us a try again!
Hey there! Thanks for your review. We appreciate the feedback.
I am sorry to hear that you didn't have a good experience with Shogun and I'd be happy to discuss the issues with you so that we can assist you better.
I understand you were facing some issues with the font sizes on the mobile view, however, I wasn't able to locate a previous conversation with our support team with respect to the issues. I apologize for the inconvenience.
We have a couple of options to ensure you can go ahead and adjust the font sizes as per your preferences on specific device views (for example, mobile) so that the text and the font work nicely across all devices.
I tried calling you, but I wasn't able to speak to you, however, I have also reached out to you via email and I would greatly appreciate it if you could reply back to us so that we can help you further.
Hoping to hear back from you soon.
Sweetan | Team Lead | Support
Shogun Page Builder
Shogun is relatively easy to use and intuitive. They have a fair number of templates to choose from although I found it is straightforward to build pages from scratch as well.
The support team is top notch and was able to fix my problems very quick, even on the weekend.
The drawbacks are that it is too expensive in my opinion - it costs more than Shopify itself for far less functionality. Also, the mobile view in page editor does not match the actual mobile view.
Thank you for your review! Really glad to hear that the support team could help you out and that you are enjoying Shogun!
Appreciate the feedback on the cost - I'll be sure to pass this onto the relevant department!
Karl | Team Lead, Technical Support