Reviews (3,238)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface that allows those without coding skills to create professional-looking landing pages and blogs. They appreciate the responsive customer support, seamless Shopify integration, and extensive customization options that enhance the shopping experience. The app also offers valuable educational resources, making it ideal for non-developers looking to improve website design and functionality.

August 24, 2021

I played with this app for 5 minutes on an existing product page. I didn't get the results I wanted and I went to delete the page in Shogun so I could start over. It ended up unpublishing the product page in my site and there is no option in the Shopify backend to republish it even though it is listed as Active. I had to call Shopify support who told me that there is Shogun code in the product ...

Katie Miranda
United States
About 1 hour using the app
Shogun Labs, Inc. replied August 24, 2021

Hey Katie,

So sorry that you had this experience with Shogun Page Builder. I'm glad that we could get this all sorted over the phone. We can certainly learn and improve from ...

June 22, 2021

Unable to create a page, user support was delayed, app not intuitive, ok for pro designers only. Do not recommend, installed twice, spent time creating a page, very slow , difficult and finally gave up.

Linen Salvage Et Cie
United States
About 1 hour using the app
Shogun Labs, Inc. replied June 22, 2021

Hey Andrea,

I'm sorry to hear that you've been experiencing some troubles while using Shogun Page Builder. We appreciate the feedback. We do our best to make Shogun as ...

June 30, 2019

App Is Horrible Deleted The App And The Glitches It Left Behind Are Now Still Stuck On My Product Page, First Off The App is extremely glitch, And Causes Problems Instead Of Helping

TechGekked
United States
44 minutes using the app
Shogun Labs, Inc. replied June 30, 2019

Hello Rogelio- I'm very sorry to hear you had such a negative experience. Members of our support team have reached out over phone and email, but we haven't gotten a reply ...

October 20, 2019

Would love to see how the app works! Nobody can help make it work for me after 3 hours and tech support is nonexistent on weekends. Getting back you you in 48 hours is not OK for paying hundreds per month.

SleepFirst
United States
42 minutes using the app
Shogun Labs, Inc. replied October 20, 2019

Hello Chris- sorry to hear the frustration. We actually do have technical support on the weekends, Jill comes on afternoon (PST) time- and we have general support that can ...

November 2, 2020

This app ruined our site. Beware that if you install this, you cannot uninstall it completely. I contacted them a few times and had to find a developer to remove their junk code which is left on our site. Still, our site is a mess, it's showing an error "Liquid error: Could not find asset/snippets/shogun-head.liquid" If I request you to remove all of your code from our site, you must respect our ...

enviablebeauty
United States
34 minutes using the app
Shogun Labs, Inc. replied November 2, 2020

Hey Shehara,

I'm so sorry to hear that you didn't have the best experience with Shogun Page Builder.

We know that having excess code that is cluttering and leaving error ...

October 26, 2019

No reply from the support theme after sending them a message... Btw their app, it's not very freadly user.

Sacs Fashion
France
33 minutes using the app
Shogun Labs, Inc. replied October 26, 2019

Maxime- my sincere apologies for the negative experience. Our webform was not sending the emails through due to a technical error. This is the first time that has happened, ...

June 3, 2021

Lack of functionality. App is simply not good based upon other page builders ive used. It just doesnt have the features nor freedom

Bubble Boost
United States
28 minutes using the app
Shogun Labs, Inc. replied June 4, 2021

Hey there,

Thanks for your review. I'm sorry to hear that your Shogun experience hasn't been a positive one.

We appreciate the feedback and we'd love to assist you further. ...

May 15, 2020

So impossible integrate. would never recommend. Might as well just build your site from scratch at this rate.

Manority®
United States
23 minutes using the app
Shogun Labs, Inc. replied May 16, 2020

Hey Khalil- just left a voicemail. Sorry to hear about the bad experience. Can you clarify what the integration issue is? Was there a theme conflict or a 3rd party app ...

March 11, 2019

So far this is a really clunky ugly builder compared to PageFly AND more expensive. I tried to move away from PageFly due to the bugs, but this is painful to use.

Any planned UI upgrades?

Icon Days
United Kingdom
16 minutes using the app
Shogun Labs, Inc. replied March 18, 2019

Hey Ben- I think a member of our support team (Charles) reached out to you immediately after this to schedule a call to see where you feel we can improve. I'm not intimately ...

November 22, 2018

Useless app . It does nothing

Super Shreem
India
15 minutes using the app
Shogun Labs, Inc. replied March 18, 2019

Hey Sudhir- we tried to get in touch, but it looked like Shopify had closed down your store. Regardless, we are open to feedback about our software. If you experienced a bug ...