Reviews (3,310)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly drag-and-drop functionality, allowing them to create appealing and responsive landing pages without web development skills. The customer support team is praised for their quick and effective assistance, including personalized video explanations. Additionally, the app provides valuable educational resources to help merchants maximize its capabilities, enabling them to manage web pages independently and enhance their online presence.

December 14, 2017

Best builder out there and great support !

Dojo Coffee
United Kingdom
3 days using the app
July 20, 2023

Sweetan was very helpful and showed me exactly what I needed to do to enable custom fonts to work within Shogun and explained how they view. Extremely helpful :)

My Store
Israel
3 days using the app
Shogun Labs, Inc. replied July 23, 2023

Hi there, John! Thank you for taking the time and leaving us a review.

It was really great to communicate with you earlier and I am super happy to hear that I was able to help. 😊

We'll be happy to assist you again should you bump into any issues or have any further questions. Thank you so much for your love and support. 🫶

Sweetan | Client Services
Shogun Page Builder

November 14, 2016

I'm just getting started with Shogun, but so far it is very impressive. I just finished trials of each of the main page editor apps here in the Shopify marketplace and Shogun is the winner BY FAR.

Shop Wazer
United States
3 days using the app
May 3, 2023

Their team is super responsive and fast. I'm a marketer by training, not a designer. They make it so easy and even helped with troubleshooting issues I was having. I'm now using them with two clients and will recommend to my others.

Chef's Mandala Gourmet Store
United States
3 days using the app
Shogun Labs, Inc. replied May 4, 2023

Thank you so much for leaving us a review, Tina! 🤩

We are super glad to hear that you are having such a wonderful experience with Shogun and our support team. Our team strives to ensure that we reach out in a timely manner and answer the questions you have.

Thank you so much for your honest recommendation and we'll look forward to assisting you again. 😊

Sweetan | Client Services
Shogun Page Builder

February 14, 2019

I dont understand all the high praises for this app. If you're designing something for mobile and desktop, it's very difficult to use. There no logic or way of knowing if you do one thing, it'll impact the layout of another on a different screen. Spent hours fumbling around hoping to get lucky. Nothing seemed to work. Deleted it.

The Wrap Life
United States
3 days using the app
Shogun Labs, Inc. replied March 18, 2019

Nnenna- hope all has been well. We reached out a few times, but I think we ultimately weren't able to get in touch. I TOTALLY feel your pain here. The screen settings feature in Shogun is helpful for creating experiences unique to screen size, but we need more powerful screen specific controls. Happy to say that we are working on that now, and it will be out soon. You can reach out to support@getshogun.com for a free re-trial. Ping us anytime if you need help. Thank you - Nick (Cofounder, Chief Product Officer)

December 1, 2018

There is simply no better app. I don't leave reviews often but I feel this app deserve my review.

10000000+ stars

Ambaxo.com
United States
2 days using the app
October 23, 2017

Oh my gosh. I AM HAVING THE TIME OF MY LIFE with this app.

I have spent hundreds and hundreds of hours trying to build my store by just using a theme I purchased, and I never felt like I could even make my store go live because it was just not 'right'.

But then...I found Shogun and EVERYTHING CHANGED.

Not only did they blow me away by responding to any questions I had *almost instantly*, but the program is really, really, really great. It is easy, beautiful, and honestly, really fun!

THANK YOU, everyone! Thank you!!!!!!

Happily Ever Laughter
United States
2 days using the app
July 27, 2023

Easy to use, very intuitive and offer much more flexibility than any themes I worked with, but the best is super fast and very reliable customer service!

Colorescience UK
United Kingdom
2 days using the app
Shogun Labs, Inc. replied July 31, 2023

Hi there, Chris! Thank you so much for leaving us a review of your experience with our app and the support team.

We are happy to hear that you are finding Shogun to be easy to use and intuitive when it comes to flexibility. Thanks. 💜

Our support team is always here to assist. Please let us know if you bump into any issues or have any further questions. 😊

Sweetan | Client Services
Shogun Page Builder

September 3, 2020

I tried, but I just couldn't get over the fact that this cost me more than my Shopify subscription itself. It's easier to use than Pagefly but I didn't try Gem Pages, so i can't speak to how it compares there. It's less expensive than enterprise level apps like Unbounce and Instapages and it's the same price as LeadPages, but you'd be better off using another drag and drop website builder and making it a subdomain of your existing site in my opinion. Unless you're specifically trying to edit your product pages layout, in which case, maybe just pay for a premium theme one time vs getting a recurring subscription at this price tier. Good luck out there!

Hire Yourself Academy
United States
2 days using the app
Shogun Labs, Inc. replied September 3, 2020

Hey Angelyn,

I'm sorry to hear that you didn't have the best experience. We can certainly understand your concerns regarding the price. We know that now more than ever, business costs have to be a consideration and we can certainly appreciate the need to cut back on the price of business operations.

It sounds like you found Shogun relatively easy to use, it's really just the price that caused your experience to be less than stellar. In case you were not aware, the subscription cost is only necessary as long as you need to maintain your pages while using Shogun Page Builder. If you were to build up a few pages and you felt that you no longer needed to change them for an extended period of time, you could uninstall Shogun and those pages would remain. The only exception to this rule would be if you've added form boxes to your pages. We cannot continue to send form data per Shopify's GDPR guidelines.

We have reached out to you via email and are also willing to jump on a call if we an help at all :)

Thanks for your feedback and looking forward to hearing from you soon.

July 8, 2020

So far - this has been awesome. It has integrated well with Recharge subscriptions as well as my standard products.

More importantly, the support has been amazing. I got sub-5-minute support with the first few questions via in-app chat and they resolved integrations across a few apps and Shopify.

It's still early days but the support alone has been top-tier.

Relax and Brew Coffee
United States
2 days using the app
Shogun Labs, Inc. replied July 10, 2020

Thank you so much for your review! So glad to hear that you are enjoying using Shogun and that the support team could help you out when you needed us!

Please do not hesitate to reach out if you have any other questions.

Karl | Team Lead, Technical Support