Reviews (3,310)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly drag-and-drop functionality, allowing them to create appealing and responsive landing pages without web development skills. The customer support team is praised for their quick and effective assistance, including personalized video explanations. Additionally, the app provides valuable educational resources to help merchants maximize its capabilities, enabling them to manage web pages independently and enhance their online presence.
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Great product, even greater technical support. Very intuitive, allows for quick edits, tests & quick deployments. It truly offers an easy way to design responsive/converting user shopping experience, it achieves all of that, without the over complicated & drawn out technical processes. This product is a must for anyone w/ Shopify store.
Hello there! Thank you so much for leaving us a review.
We are happy to hear that Shogun has been able to help you design responsive and converting shopping experiences for your users. It was designed to be easy to use without any coding knowledge. We sincerely appreciate your honest feedback. Thanks! 😊
Also happy to hear that our support team could help. Thank you for your recommendation. It inspires us to offer you the best experience.
Let us know if there's anything we can help with in the future. 🙂
Sweetan | Team Lead | Support
Shogun Page Builder
I was sooooo impressed with the customer service I received when I was trying to set up my first landing page. They responses were so quick, and I really appreciated the little videos that were sent - the details were excellent! Can't wait to see what else I can do with this app!
Hello there! Thank you so much for the review. I'm really glad to hear you had a great experience while building your first landing page. We aim to be as supportive as we can and I am happy to hear that the tutorial videos were useful.
Please do let us know if we can be of any further assistance! 😊
Sweetan | Team Lead | Support
Recommended app. Easy to use. Great and quick customer support. Thank you very much
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Sorry, but I don't understand how to use this App. Two many sections, heading, boutons, you get lost easily.
It was a complete lost of time.
Hey Patrick- reached out a couple times, but didn't get a response. Sorry you had a bad experience here. We would love to give you a free retrial. If you ever need help with anything, our support team is global (USA, UK, India, Australia, Jamaica) and runs 24/7. Email us and we will take care of you. Thanks for your consideration. -Nick (Cofounder, Chief Product Officer)
Very prompt customer service!
No actual free plan, you're tricked into downloading it only to be brought to a page to give them money.
Can't even see if their templates might be fit for my store, not a super good business model to say you can try it out for free when you're instantly hit with a paywall. That's definitely a false advertising move.
Hi there! I appreciate you taking the time and writing this review while also sharing your feedback with us.
We do offer a Free plan which is available for users and stores who are installing Shogun for the first time as the plan is more of a way to test the app and the editor. However, looking at your account, I see our app was installed 3 months ago, on 2023-05-09 and the Build plan was activated. The app was then uninstalled and reinstalled again on August 1, 2023, which is why you didn't see the Free plan option since the Build plan was the last plan activated on the account.
I can understand the frustration here and I'll be happy to look into this further for you.
I have reached out to you via email and would appreciate it if you would reply back to me. Thanks for your support.
Sweetan | Client Services
Shogun Page Builder
Very easy to use. Prompt and caring support from the developers. Very good online documentation.
I added the app just to do a test and I uninstalled it almost immediately, I had an issue with the code on my Shopify store but The customer care response was almost immediately. Multiple customer care representatives contacted me to help and I really appreciate that. If you have any issues/questions you are in good hands and they will try to help out! I'm re-installing the app again, which is very easy to use and again the customer care experience was excellent! Thank you, Justine, Alex, and Kalen.
Thank you so much for the feedback that you've provided us. We're always looking for ways to improve the onboarding process for new users and your experience has provided us with the opportunity to make things better.
I have passed along your comments to Justine and Alex and we are so happy to hear that you're willing to give our app another shot. If you need anything at all, please don't hesitate to reach out to us again, we're always here to help :)
Kalen | Team Lead, Support
Shogun Page Builder
another stupid app, i installed this app to try it on my product page, but when i uninstall it then it f....up my product page, you can not reset the settings,,,now i have to delete the product and add it all over again to m store
the worse thing is that i saw that the modification that i did on one product page is affecting all the other products pages,, so i have to reinstall my theme all over again and setup all the customization that i did which means doing the work all over
DONT CALL ME AGAIN BECAUSE I WILL NOT TAKE DOWN MY REVIEW
Hi Amin,
Sorry to hear that you had issues with the use of Shogun.
Shogun makes very minimal additions to your theme and does not have the ability to edit all of your product pages, just the ones that you import into Shogun and edit in Shogun - even then, we don't edit the theme, just the product description.
We called once to try to help you resolve the issues, and also followed up by email offering further assistance - we appreciate honest reviews and would never ask you to remove or amend a review until we helped you resolve the issues that you were experiencing and were 100% satisfied with the solution. Unfortunately, we have not heard back from you to our offers of assistance - but please always feel free to get in touch if you require assistance.
Best of luck in your future endeavours.
Karl | Team Lead, Technical Support
Customer Service is literally the best part of this app! A++