Reviews (3,310)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly drag-and-drop functionality, allowing them to create appealing and responsive landing pages without web development skills. The customer support team is praised for their quick and effective assistance, including personalized video explanations. Additionally, the app provides valuable educational resources to help merchants maximize its capabilities, enabling them to manage web pages independently and enhance their online presence.

March 22, 2023

It is unfortunate that the free version allows you to work in a very limited way. While with other page builders you have access to much more. I wanted to try shogun but because they keep everything so limited with the free version I am not much with this.

QMaVo Comfort
Belgium
About 9 hours using the app
Shogun Labs, Inc. replied March 23, 2023

Hi there, Mats! Thanks for sharing the feedback in the form of this review.

We appreciate the feedback and I wanted to let you know that the Free plan is more of a way to test and get a feel for the editor. It helps to check if Shogun would be a good fit for your requirements. The Free plan is indeed limited and while I can't comment on how other apps work and what is offered with the Free plan, we do offer 10 days of free trial on our other plans so that you can test more features before you are ready to commit.

I can understand if you wanted to try Shogun further, but I see you have since decided to uninstall our app.

I have reached out to you via email directly and I'll be happy to discuss this further and assist you better if you could reply back to my message.

Thanks for your support.

Sweetan | Client Services
Shogun Page Builder

March 13, 2020

Excellent page builder app! Perfect for novices and experts alike. It's done wonders for our e-commerce business.

Laws of Nature Cosmetics®
United States
About 9 hours using the app
Edited December 14, 2021

Update: In the meantime I had several contacts and also multiple attempts from different people at Shogun to assist me and to make it right (which really speaks for them). I still decided to uninstall their app. They helped to clean-up my site and removed any leftover code, too. Based on their eager to please customer service I would have given it another try with their app, but in the meantime we decided to walk a different route and there is no longer a need for us to use such an app/their app. I changed my initial rating from 1 star to 3 stars - because of their high interest to win me back and make it right. Their customer support seems to be excellent. I will leave my initial feedback below - so you can see where I was coming from and what happened initially. I had a VERY unpleasant experience with this app - BE AWARE!!!
I installed it to test and see what it does and it created ALL KIND of unwanted side effects!!
It modifies the HTML of your product in Shopify!! Even after you delete the test product page - their HTML code still is left in your product HTML - they don't clean up their @#$%! They even redirected one of my product URL and it took me some time to figure out how I could revert back to my original product listing/collection. Uninstalling their app does NOT clean up the changes they made to your Shopify store/pages/products!!! As I said - BE AWARE - if you like their app and stay with them - then you are probably ok, but if you just want to check it out and test it - I strongly recommend not to use one of your active products or pages and be aware that you have to do quite some clean up afterwards after you decide not to use their app!

GeezerGlide LLC
United States
About 5 hours using the app
Shogun Labs, Inc. replied November 29, 2021

Hey there, Denis! I apologize for the unpleasant experience you had with Shogun.

I can see you were communicating with my colleague, however, I also reached out to you in a separate email explaining this in detail and how we can help resolve the issue for you. Having said that, allow me to share a bit more information here.

It looks like you had deleted a few product pages that were imported to Shogun. We don't recommend deleting pages that are imported to Shogun such as the product pages. If you wish to move back to the original version of the page before the import, we have a feature called Revert Import that helps to restore the original version of any page you've imported into Shogun.

Also, when you uninstall Shogun from your Shopify store, all live pages remain live on the store. This is the reason why our code also remains in the theme to ensure that these pages do not encounter any issues. This is again, the reason why we suggest using the Revert Import option to undo any page imports.

However, we are more than happy to assist you with the removal of this code and I'd appreciate it if you could reach out to me via email so that we can assist you further.

Sweetan | Team Lead | Support
Shogun Page Builder

June 13, 2023

Super fast support and Shogun is easy to use. There are some restrictions, but what you see is what you get.

Helle K-Art
Denmark
About 5 hours using the app
Shogun Labs, Inc. replied June 14, 2023

We wanted to thank you for taking the time and leaving us a review, Marie-Louise.

We'll be happy to work on the restrictions as your feedback helps us to improve the app and your experience with our app and support.

Please don't hesitate to write back to us if you have any questions in the future and we'll be happy to assist you. Thanks! 😊

Sweetan | Client Services
Shogun Page Builder

March 22, 2019

Sucks for product page editing. You can't move existing elements like product description.

Might work for something else but its no good for product page editing.

Dazio Floral
United States
About 4 hours using the app
Shogun Labs, Inc. replied March 22, 2019

Hey there! We reached out and got in touch with Heather, but still trying to get in touch with you. You can actually make completely custom page layouts for product pages; when you're in the product page editing flow, choose the "Custom Layout" option instead of the "Existing Layout" option. The latter is restricted to your theme layout, the former allows you to put the product fields wherever you like. Reply to us at support@getshogun.com if you have any questions. Our team would be happy to walk you through it. - Nick (Cofounder, Shogun)

August 16, 2017

I have a number of Shopify stores and Shogun is the first app I install. I can't say enough about how easy and flexible Shogun is to use. On top of this, Nick, Finbarr, and the team are always available for support and bend over backward to help. If you need to build a page - any page - on your Shopify store, there is no better app than Shogun.

Bentley Babies Taiwan
Taiwan
About 4 hours using the app
June 14, 2018

Quick and super easy to use. Support is fast and very helpful. Really worth it, highly recommend!

Crown Cycling Caps
Belgium
About 4 hours using the app
Edited March 4, 2018

Very good app and support services. Thank you

Bijouterie Altxorra
Canada
About 3 hours using the app
March 18, 2019

I tried to use this app, but it definitely disappointed me. Very bad drag and drop tool that i've used for a couple of hours without finishing a single element as i'd like...

SooSmooth
Denmark
About 2 hours using the app
Shogun Labs, Inc. replied March 18, 2019

Hello Viktor- Very sorry to hear that your experience was disappointing. We reached out immediately after this, and you refused to accept our help. If you change your mind, please feel free to reach back out to support@getshogun.com . We have a 24/7 support team based in USA, UK, India, Australia and Jamaica. Thank you. - Nick (Cofounder, Chief Product Officer)

Edited March 18, 2018

Using a page builder like this is WAY BETTER than trying to write some HTML on your own in standard page builder. Good variety of "blocks" (accordion, tabs, columns, etc). Product page has to be designed per product, but I spoke with the designer and that feature to apply a custom template to ALL products is on the roadmap for some future release. You can use "snippets" to kinda copy/paste the layout across all your products though. Would work for a store with maybe 20 products, but large stores would not have a good time with that limitation. Limited templates right now, but the designer is also working on releasing some new ones which is awesome. I might try this app again in the future, but right now it is not for me. Try it out for yourself though.

More Store Llc
United States
About 2 hours using the app