Reviews (3,289)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its intuitive drag-and-drop interface that simplifies the creation of responsive web pages without needing extensive coding skills. The app is noted for its excellent customer support, including personalized video tutorials and real-time chat, enhancing the user experience. It also offers educational resources, interactive webinars, and a supportive community, making it easier for merchants to learn and solve issues. The seamless integration with Shopify and its cost-effectiveness make it especially appealing to small businesses managing websites in-house.
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No reply from the support theme after sending them a message... Btw their app, it's not very freadly user.
Maxime- my sincere apologies for the negative experience. Our webform was not sending the emails through due to a technical error. This is the first time that has happened, and the issue has been resolved. Of course, we have reset your free trial and are happy to refund any charges. Also- we would love your feedback on what you find confusing about our software- this helps us improve the product. Thank you very much - Nick (Cofounder, Shogun)
Amazing tool, very easy and intuitive, and especially necessary within shopify, since its default customization is very limited unless you know your way around the code.
Very easy for those of us non-technical folks. I was able to get designs up and published at an impressive velocity. More flexibility than your standard theme.
Lack of functionality. App is simply not good based upon other page builders ive used. It just doesnt have the features nor freedom
Hey there,
Thanks for your review. I'm sorry to hear that your Shogun experience hasn't been a positive one.
We appreciate the feedback and we'd love to assist you further. We would like to learn more about the issues you are facing while using the app or the features you are looking to use.
My colleague, Andre has reached out to you via email and we hope to hear back from you.
Sweetan | Team Lead, Support
Shogun Page Builder
Cool App. Amazing customer experience.
Useless app . It does nothing
Hey Sudhir- we tried to get in touch, but it looked like Shopify had closed down your store. Regardless, we are open to feedback about our software. If you experienced a bug or were finding the software lacking in any way, we want to hear about it. Sorry you had a poor experience. Email support@getshogun.com if you need any help. Best of luck with everything. - Nick (Cofounder, Chief Product Officer).
So impossible integrate. would never recommend. Might as well just build your site from scratch at this rate.
Hey Khalil- just left a voicemail. Sorry to hear about the bad experience. Can you clarify what the integration issue is? Was there a theme conflict or a 3rd party app integration issue? We're here to help! Free trial still valid and there will be no charge until we figure this out. A member of our support team will also jump on chat or even on a call to help get you up and running. Thank you. - Nick (Cofounder, Shogun)
A super easy program. I'd highly recommend this. The customer support is great as well.
1. Don´t work with Re-charge.
2. Don´t work with Ajax carts.
3. Cost same than Shopify even 299€
4. Good for building basic pages like FAQ pages.
Hi Leevi,
Thank you for your feedback.
I'm really sorry to hear that you had a negative experience with Shogun. My colleague Charles has reached out with some information regarding all of the issues that you are experiencing and we will be sure to log these appropriately. Feedback is super important to us and helps us grow.
In terms of the features that are missing - these are both on our radar for future development as we know these are features that our customers want.
I can see you are on the Build plan at $39/month - $299/month is the price of our Team plan, which is our highest plan.
Thank you for giving Shogun a try, we really appreciate it. Charles will continue to work with you in order to hopefully turn this experience around for you.
Let us know if you have any further feedback
Karl | Team Lead, Technical Support
Most of the similar apps offer a free trial including a limited amount of pages such as 1-3. This app advertises a free plan but once you download it there is actually no free plan with pages included. You can build as if you're playing a game but cannot publish anything to test it out without one of their paid plans. Just thought that should be disclosed. In case you may be considering another app that allows 1-3 published pages before you have to upgrade.
UPDATE - Jun 15
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Hi again, Vonzedric!
I tried to connect via the contact number we had on your account, but I wasn't able to get in touch with you or the team. However, I have followed up via email so that I can get in touch and hopefully resolve the misunderstanding.
I'll look forward to hearing back from you.
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Hi there, Vonzedric! Thanks for taking the time and sharing your feedback with us.
I am sorry to hear that you felt we advertise a free plan but don't offer a free plan with pages. The free plan active on your account allows you to test pages and publish 1 page. We offer a further 10 days of the free trial if you wish to explore and test our other plans with more features, access to more pages that you can publish, and access to other elements we offer.
I see we didn't receive a support request to clear any misunderstandings around this, but my apologies for the inconvenience.
My colleague has reached out to you via email and I have reached out in a separate thread with more details. You can reinstall the app to test the free plan or use the free trial and I'd appreciate it if you could reply back to us.
I'll look forward to hearing back from you soon.
Thanks for your support.
Sweetan | Client Services
Shogun Page Builder