Reviews (3,311)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly drag-and-drop functionality, allowing them to create appealing and responsive landing pages without web development skills. The customer support team is praised for their quick and effective assistance, including personalized video explanations. Additionally, the app provides valuable educational resources to help merchants maximize its capabilities, enabling them to manage web pages independently and enhance their online presence.

December 9, 2020

It works very intuitively and is therefore easy to use even if you are not super techy. Also, the customer service is really good! I had a question and it was responded to, and my problem solved, within minutes. Very happy with the app.

KnitIQ
United Kingdom
About 4 years using the app
Shogun Labs, Inc. replied December 11, 2020

Thank you for your review! Happy to hear that the team could help you out.

Karl | Team Lead, Technical Support

September 23, 2020

I have used this app for 17 months now and it is awesome. It took me a few tries before i was able to produce beautiful pages, but now i can do it from scratch in just minutes.
The support is also very fast and helpful.
Highly recommend.

Colombos
Sweden
About 4 years using the app
Shogun Labs, Inc. replied September 23, 2020

Really appreciate the review and your loyalty! It sounds like you have become a real Shogun Pro!

Let us know if you ever need further assistance - always happy to help!

Karl | Team Lead, Technical Support

October 20, 2021

Incredible customer support from Monique, super fast, I literally sent the message and she'd responded. She fixed all my issues, quite remarkable. Can't rate her more highly. Thanks for saving me Monique, it was time-sensitive and you delivered!!

JetFuel You
United Kingdom
About 4 years using the app
Shogun Labs, Inc. replied October 22, 2021

Thank you so much for such a wonderful review and your feedback.

I am super glad to hear that Monique could help with the time-sensitive question. She is indeed awesome and I'll be sure to share your message with her and the entire support team.🙂

Sweetan | Team Lead | Support

June 28, 2018

Really good. Has a bit of a learning curve but once you get the basics, its excellent.

Bondi Ukuleles
United States
About 4 years using the app
Edited August 16, 2022

The issue was troublesome but since the customer service and technical support was quick, professional, effective and not in the least bit bull-shitty the issue doesn't really matter; it was acknowledged immediately and fixed quickly. A rare thing in the world today. And greatly appreciated by me Kim Emanuel
Owner
Luminance Skincare

Luminance Skincare
United States
About 4 years using the app
May 31, 2019

I had some difficulty creating a locations page, but Andre Smith was amazing over email and helped me get thru it . Thanks Andre!

NeaNaturals
United States
About 4 years using the app
February 3, 2021

#1 reason for review - Really GREAT support options. Shogun has really simplified web templates to choose from. As a designer, that takes hours of coding out of the picture.

PictureKeeper.com
United States
About 4 years using the app
Shogun Labs, Inc. replied February 4, 2021

So glad to hear that the team could help you out! Thank you so much for your review.

Karl | Team Lead, Technical Support

September 14, 2020

Shogun support very fast and extremely helpful. Kalen answered my question completely and helped a lot! Thank you

Optima Health & Nutrition
United Kingdom
About 4 years using the app
Shogun Labs, Inc. replied September 16, 2020

So happy to hear that Kalen could help! I'll be sure to pass the kind words onto him.

Karl | Team Lead, Technical Support

February 16, 2019

Can't say enough good things about this app and the team behind it. When we've had questions the support team has responded promptly. Our website looks and functions exactly the way we want it to and we couldn't have done that ourselves without Shogun Page Builder. Thanks!

Murf Electric Bikes
United States
About 4 years using the app
June 26, 2019

Shogun is an amazing and easy to use page builder. No need to know coding. Support are also very helpful and fast!

xFyro
United States
About 4 years using the app