Reviews (3,311)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly drag-and-drop functionality, allowing them to create appealing and responsive landing pages without web development skills. The customer support team is praised for their quick and effective assistance, including personalized video explanations. Additionally, the app provides valuable educational resources to help merchants maximize its capabilities, enabling them to manage web pages independently and enhance their online presence.

April 5, 2018

Wonderful team. Great product. Solid Customer Support. One of the most useful and needed apps for Shopify.

Victoriaemerson
Canada
About 4 years using the app
August 6, 2020

Absolutely love Shogun. First of all their software for making a beautiful website is amazing. I received so many compliments on my website and everyone asked me who made my website because it looks so good (I never made a website before in my life)!

Second of all their customer support is amazing. They always respond so extremely fast if I mail them with a question, and they always provide me with the best solutions and guidance. They never leave me hanging. I'm a fan!

Chatelier
Netherlands
About 4 years using the app
Shogun Labs, Inc. replied August 11, 2020

Thanks so much for such an amazing review! We really appreciate all of the kind words and we're so happy to hear that you have received compliments on your designs :)

I will pass along your comments to the support team.

Kalen | Team Lead, Support
Shogun Page Builder

October 29, 2019

Really easy to use and the 247 support is amazing, would definitely recommend, i have made some great pages which i wouldn't have been able to do without this app, very happy. Thanks!

Sand Dollar Dubai
United Arab Emirates
About 4 years using the app
July 16, 2021

Great app, even better tech support. Been using this app for a while now and I really enjoy how user friendly it is. Thanks guys

Jekyll and Hide SA
South Africa
About 4 years using the app
Shogun Labs, Inc. replied July 19, 2021

Hey there! We appreciate your feedback and are glad to hear that you've been having a wonderful experience with Shogun and the support team. 🙂

Sweetan | Team Lead | Support

May 14, 2018

Very good app! We use it everyday.

25togo Design Store
Taiwan
About 4 years using the app
January 28, 2020

I had originally downloaded a different app that was less expensive but after fumbling around for 25 minutes (and even watching videos!) I was getting frustrated with the usability. I downloaded this one and immediately was able to use it. The formatting of my design was a bit off on mobile and I wasn't quite sure what section to use to fix the issue and Shogun responded within 12 hours and actually sent me a video of them doing the corrections on my personal template so I'd know for next time. I was blown away by the support. Thank you so much!

The Tried Equestrian
United States
About 4 years using the app
January 22, 2020

Not a developer nor do I know any code. This app is so easy to use and allows tons of customization to match your home page, keeping the brand matching throughout the site! I would highly recommend this app to anyone that has an eye for design and wants to enhance the user experience.

GTFO Hats
United States
About 4 years using the app
June 8, 2023

GREAT page builder with absolutely fantastic support. I was considering a different app to get around a problem I was having, but after Andre quickly solved the issue I was having I decided to stay. I am on a legacy plan that fits my wallet and needs perfectly, so crossing my fingers I am not forced to upgrade to the new plan that would be 5 times the cost given the number of pages I have. if that happens, I will be forced to change apps because of financial limitations. But until then, I will stick to Shogun and sing its praises to all and sundry. (I hope they let me stay on my current plan...)

Crazy K Farm Pet and Poultry
United States
About 4 years using the app
Shogun Labs, Inc. replied June 10, 2023

Hi there, Tobi! Thank you so much for writing this review and sharing your honest feedback and experience with Shogun and our support team. 😊

We are very glad to hear Andre was able to resolve the issues for you and also help answer the questions. Thanks!

We also appreciate the feedback and I have shared the same with our team. WE value your feedback and suggestions as it helps us to improve the app and your experience further.

Please don't hesitate to write back to us if you bump into any issues or have any further questions. We are always happy to assist you. 😍

Sweetan | Client Services
Shogun Page Builder

September 27, 2021

Monique, the lady who helped me was awesome. She was patient and responded in a timely manner and gave clear, succinct instruction.

Tote&Carry
United States
About 4 years using the app
Shogun Labs, Inc. replied September 28, 2021

Hello there! Thank you for the review.

Monique is indeed awesome. Glad to hear she could help.
I'll be happy to pass along your message to her. Please let us know if we can help with anything else. 🙂

Sweetan | Team Lead | Support

August 6, 2021

We absolutely love this company! So easy to use and the customer service is phenomenal! Quick response and always there when we need them. Thanks so much for your assistance earlier Joseph! :)

Lavish Slumbers
United States
About 4 years using the app
Shogun Labs, Inc. replied August 8, 2021

Hi there! We appreciate your feedback and are glad to hear that you've been having a wonderful experience with Shogun and the support team. 🙂

Happy to hear that Joseph could help you out. I'll be happy to pass along your feedback to him.

Sweetan | Team Lead | Support