Reviews (3,306)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly drag-and-drop interface, ideal for creating responsive and visually appealing pages without needing extensive technical skills. It offers robust customization options, including video integration and SEO tools. The app is praised for its reliable performance and efficient page-building capabilities. Customer support is also highlighted as responsive and knowledgeable, helping promptly with any issues.

December 7, 2021

I like that this app is easy to use and able to create customized pages and templates. What this app may be lacking is more support on web accessibility requirements, but you can work around it if you know how to code within the store source files.

Glentel Inc
Canada
Over 1 year using the app
Shogun Labs, Inc. replied December 8, 2021

Thanks so much for taking the time to leave a review.

Glad to hear that the app has been easy to use. We have passed along your feedback regarding accessibility requirements to our development team. We really appreciate the suggestions :)

Kalen | Team Lead, Support
Shogun Page Builder

January 27, 2022

App is super easy to use and customer service is outstanding. Highly recommend if you don't know CSS and want a drag and drop option.

Olura, LLC
United States
Over 1 year using the app
Shogun Labs, Inc. replied January 27, 2022

Thanks so much for leaving a review!

We really appreciate the kind words regarding the customer service. We agree that the app is great even if you don't know CSS, but even if you are a coding expert, Shogun can save you a ton of time. Especially if you subscribe to a plan with custom elements included.

You know how to reach us if anything else comes up :)

Kalen | Team Lead, Support
Shogun Page Builder

July 20, 2023

Great help from Andre today helping solve my issues very quickly. Not always a fan of page builders but Shogun does a good job, especially with support

VKTRY Gear
United States
Over 1 year using the app
Shogun Labs, Inc. replied July 23, 2023

Hey there, Ryan! Thanks for leaving us a review, we greatly appreciate your kind words. ❤️

I am glad to hear that your experience with Shogun has been a positive one and that Andre was able to help resolve the issues. I will be sure to pass on the feedback.

Please let us know if there is anything else we can assist you with again. We are always here to help. 🫡

Sweetan | Client Services
Shogun Page Builder

January 10, 2023

Thank you so much for your fast response and solutions! If you have any enquiries, don't hesitate to contact them!

Carlette Jewellery
Switzerland
Over 1 year using the app
Shogun Labs, Inc. replied January 11, 2023

Thank you so much for leaving us a review! We sincerely appreciate the feedback.

We are glad to hear that our support team was able to help. We'll look forward to assisting you again in the future. 😊

Sweetan | Client Services
Shogun Page Builder

June 16, 2023

Super polite and friendly support team.
I had an issue this morning and Sweetan fixed it and gave me an explanation on how to solve it in the future. Appreciate the speed considering that it was a live page. Thank you

biocharged store
United States
Over 1 year using the app
July 26, 2023

Andre helped me figure out what was going on with a gif not working on mobile. He directed me to use html and we figured it out!! Awesome support :)

U Brands
United States
Over 1 year using the app
Shogun Labs, Inc. replied July 28, 2023

Hi there, Elan! Thanks for sharing your feedback in the form of this review. It means a lot to us. 🫶

I am so glad to hear that Andre was able to help resolve the issue for you and was able to guide you in the right direction. I have shared your kind words with him and our entire support team.

We appreciate your love & support, and we'll look forward to assisting you again in the future. 🫡

Sweetan | Client Services
Shogun Page Builder

June 27, 2023

質問するとすぐに返信があり、問題解決の提案をしてくださいました。
作成中のページを直接見てもらえるので、より詳しく原因がわかります。
わからないことがあれば質問してみるのがいいと思います。
彼らはとても親切で丁寧です。

When I asked a question, they replied immediately and offered suggestions for solving the problem.
Since they can look directly at the page being created, they can see the cause of the problem in more detail.
If you have any questions, it is a good idea to ask them.
They are very helpful and courteous.

XEXYMIX 日本公式オンラインショップ
Japan
Over 1 year using the app
Shogun Labs, Inc. replied June 30, 2023

Hi there, Thank you so much for leaving us a review and sharing your honest feedback. 🫶

We always strive to ensure we can share an answer or a resolution in a timely manner and I am happy to hear that our team was able to assist you. We'll look forward to assisting you again should you bump into any issues or have any further questions.

Thank you so much for your support. 😊

Sweetan | Client Services
Shogun Page Builder

November 15, 2021

Couldn't speak more highly about this app. Has helped to greatly reduce my monthly development costs while giving my creative team far more control then they have ever had before of the website and the customer experience. Additionally, the support has been best in class. I have enjoyed working with Charles who has proactively helped out with any issues I have had. Great product - highly recommend! Jake Director
Co-founder / CEO
STRIDELINE
c: (425) 246-3717 www.strideline.com
www.corporate.strideline.com

Strideline
United States
Over 1 year using the app
Shogun Labs, Inc. replied November 15, 2021

Thanks so much for taking the time to leave a review. I'm so glad to hear that you had such a positive experience. That's excellent that Charles was able to proactively help out with any issues :) I'll pass along the message.

Kalen | Team Lead, Support
Shogun Page Builder

February 21, 2022

We love the freedom we have to design unique landing pages for every different occasion. Not to mention, the ability to sync pages across our individual websites in each market is going to be a great timesaver. Customer service has been very responsive and helpful addressing all of our questions and concerns.

byBiehl® Danmark
Denmark
Over 1 year using the app
Shogun Labs, Inc. replied February 22, 2022

Thank you so much for the review!

We are happy to hear that Shogun has helped to design and create unique landing pages for your store. The Sync feature definitely is a great way to sync your pages and data across other stores without having to recreate them manually.

And, our support team is always glad and available to answer the questions or resolve any issues you have. I'll be happy to share the feedback with my entire team.

Sweetan | Team Lead | Support
Shogun Page Builder

August 13, 2021

Amazing page builder, relatively easy to use. I used it to rebuild my whole website to optimize for conversions, lots of options available to add CTAs at any point and options to customize the site for screen size. I am also impressed by their customer service, all of my issues were resolved with in a day so far. I would definitely recommend them to anyone looking to build their website from scratch.

mushandbow
United States
Over 1 year using the app
Shogun Labs, Inc. replied August 13, 2021

Hey there! Thanks for the honest feedback and the review. 🎉

So glad to hear that Shogun could help you to optimize your website and customize the pages for different screens. We appreciate the recommendation and I am happy to hear that our support team could help.

Thank you for your support and please let us know if we can help with anything else in the future. 🙂

Sweetan | Team Lead | Support