Reviews (3,305)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly drag-and-drop interface, ideal for creating responsive and visually appealing pages without needing extensive technical skills. It offers robust customization options, including video integration and SEO tools. The app is praised for its reliable performance and efficient page-building capabilities. Customer support is also highlighted as responsive and knowledgeable, helping promptly with any issues.

May 29, 2020

Exceptional customer service. Fast response. The app could work on customizability and in my experience has been quite slow. Other than that, does everything you need!

Komodo Fashion
United Kingdom
Almost 4 years using the app
Shogun Labs, Inc. replied June 1, 2020

Hi! Thank you so much for taking time out of your day to post this review! Glad to hear that our support team could help you out! We will be sure to log any feedback that you have already given us on the customization options of Shogun, if you have any other feedback, please feel free to pass it on and we will make sure it gets to the right teams.

Karl
Team Lead, Technical Support

December 23, 2019

Still fairly new to Shogun but so far it's been a fantastic tool. Easy to use for someone with no coding knowledge with lots of great templates, also has the ability to add html to give extra flexibility. Would be great if it had Emarsys integration for forms, exporting every entry in a single csv is a bit clunky and we do struggle as a team with the limited logins but otherwise really pleased with it.

ProteinWorld.com
United Kingdom
Almost 4 years using the app
July 2, 2020

Been using Shogun for a year now and it has proven to be a very helpful tool for our store. On the odd occasion I have had an issue with something their support has been extremely responsive and had a solution available. Typically I hear back from them in a matter of hours regardless of the time of day I reach out. These guys have it together!

The PROBAR
United States
Almost 4 years using the app
Shogun Labs, Inc. replied July 3, 2020

Thank you so much for your review! Glad to hear that support could help you out!

I hope that someday we can earn that extra star from you!

Let us know if we can help you with anything!

Karl | Team Lead, Technical Support

May 20, 2020

Great Customer Support! Fast and helpful. Charles is a RockStar!

Nice App as well.................

SCENT BEAUTY
United States
Almost 4 years using the app
Shogun Labs, Inc. replied May 21, 2020

Appreciate the comments! I'll definitely pass along the compliment to Charles. Please let us know if there is anything more we can do to turn that 4 star review into a 5 star! We're always looking for ways to improve :)

Kalen | Team Lead, Support
Shogun Page Builder

October 18, 2018

Really good app for getting a custom feel for your pages. The "Blocks" give creative ideas and things soon begin slotting into place, plus there's plenty of guides on how to use the app.
Does have the odd bug for me, where the odd page does glitch a little, but this is v.minor.

OptiBiotix Online
United Kingdom
Almost 4 years using the app
August 4, 2019

I used this app to build my website pages along with my blog. It is a really great concept executed extremely well. Definitely a great choice for anyone looking to build a simple website. It is really easy to use, even for someone with zero experience in web design.

Their staff has been really responsive and super helpful.

Sometimes I find it time-consuming to center or line up my 'sections'. Ideally, it would be easier to drag and drop them anywhere, without having to create a bunch of sections and columns.

That's honestly my only criticism- if I absolutely had to pick one. I truly enjoy this page-builder- it entirely changed my website. Definitely recommend.

Puff & Stuff Co
Canada
Over 3 years using the app
Edited August 10, 2023

We've been using Shogun for 3 years and we have always found it easy to use and the support is really quick and helpful!

Magic Beans
United States
Over 3 years using the app
Shogun Labs, Inc. replied May 7, 2021

Thank you for your review! Glad to hear that the team could help you out!

Karl | Team Lead, Technical Support

Edited July 19, 2023

A very powerful app that allows you to create beautiful landing pages. Highly responsive technical support.

VITAMAN USA
Australia
Over 3 years using the app
Shogun Labs, Inc. replied August 11, 2020

So glad to hear that you've had a good experience. Please just let us know if there is anything we can do to change your 4-star review to a 5-star one :)

Kalen | Team Lead, Support
Shogun Page Builder

April 18, 2018

www.SAFAYA.de the creative team is very Happy with Shogun :) we love it

Safaya Weare
Germany
Over 3 years using the app
Edited September 13, 2023

Shogun is a great page builder that doesn't require any coding. Easy to use and versatile. The customer support is excellent. Super responsive, very knowledgeable, friendly and helpful. I'd recommend it.

KMC San Francisco
United States
Over 3 years using the app
Shogun Labs, Inc. replied September 4, 2023

Hey there, Nancy! Thanks for leaving us a review and sharing your feedback.

We are excited to learn that the no-coding options have been helpful and that you are finding Shogun to be an awesome page builder for your requirements. Thanks. 🫶

Our support team is always here to assist and answer the questions for you and we'll look forward to assisting you again. 😊

Thanks for the honest recommendation.

Sweetan | Client Services
Shogun Page Builder