Reviews (3,302)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its easy-to-use drag-and-drop interface, especially those without a development background, appreciating its responsive design for both desktop and mobile. It offers extensive customization options, enhancing flexibility for specific merchant needs. Customer support is frequently highlighted for its quick, helpful responses and detailed guidance, including video tutorials. The app also facilitates efficient management across multiple stores and provides additional learning resources like webinars and training sessions, which merchants find enriching. Issues are typically resolved swiftly, boosting merchant satisfaction.
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I emailed the helpline from Shogun with an issue I was struggling with and I received a very prompt reply from James who understood my issue and gave me a couple of different steps to be able to solve it right away.
Hi there, Victoria. Thank you so much for leaving us a review.
I am glad to hear that James was able to under the issue and offered help with steps to resolve it right away. I will be happy to share the feedback with him and our entire support team.
We'll also be looking forward to assisting you again in the future. 😊
Sweetan | Client Services
Shogun ‑ Landing Page Builder
The technician was very responsive and helped me solve the problem very quickly!
Hi there, thank you so much for leaving us a review and sharing your experience.
We are very happy to hear that our support team was able to resolve the issue in a timely manner. We are always here to assist you should you bump into any other issues or have any further questions.
Thanks for your support. 😊
Sweetan | Client Services
Shogun Page Builder
Justine was super helpful and got my question answered promptly !
Hi, Gracie. Thank you so much for leaving us a review and sharing your experience.
I am happy to hear Justine was able to help and answer the questions. I will be sure to share the kind words with her.
Please let us know if there is anything else we can assist you with. Thanks for your continued support. 😊
Sweetan | Client Services
Shogun
Very helpful customer service (Sweetan was especially helpful), the app is easy to use and helps you make very nice looking websites. I highly recommend!
Hey there, Izayah. Thank you so much for leaving us a review and sharing your feedback.
It was great to communicate with you and I am glad I could help. We'll be here to assist you again should you have any further questions or bump into any issues.
Thanks for your love and support.
Sweetan | Client Services
Shogun
I highly recommend Shogun. Their app is extremely potent and easy to use, being able to create stunning pages! Their support is furthermore extremely polite and very quick in resolving matters. I can't praise this team and product enough. :)
Thanks for leaving us a review, Samer. We greatly appreciate your feedback and are glad to hear that you find Shogun to be potent and easy to use.
Our support team is always here to assist you and we will look forward to serving you again.
Thanks for your honest recommendation. 😊
Sweetan | Client Services
Shogun
It has prompt and effective assistance in resolving my issues via chat. Rhys's professionalism and swift problem-solving skills are commendable.
Thank you for taking the time and leaving us a review and sharing your feedback, Samantha. We greatly appreciate this.
Rhys is indeed awesome and I am glad to hear that he could help resolve the issues. I am happy to pass on the kind words to him.
Please don't hesitate to write back to us if you have any further questions. We'll be here to answer them for you. 😊
Sweetan | Client Services
Shogun ‑ Landing Page Builder
Amazing customer service!
Hi, Bruno.
Thank you for leaving us a review and sharing your love. Our support team is glad to hear about your experience and we'll look forward to assisting you again in the future. 😊
Sweetan | Client Services
Shogun ‑ Landing Page Builder
Super fast support!
Hey, Serenad. Thanks for taking the time and leaving us a review.
We are happy to hear that you are having a great experience with Shogun and our support team. Let us know if there is anything else we can help with. 😊
Sweetan | Client Services
Shogun ‑ Landing Page Builder
Top class support from James and Sweetan, highly recommended
Hi there, James. Thanks for sharing your feedback and leaving us a review.
We are super glad to hear about your experience with Shogun and our support. It was great to communicate with you and I will be happy to share the kind works with James as well.
Thanks for the honest recommendation. Please let us know if there is anything else we can assist you with in the future. 😊
Sweetan | Client Services
Shogun
Great product and even better customer support
Thank you so much for leaving us a review, Matthew.
We are super glad to hear that your experience with Shogun and our support team has been exceptional. Thanks for sharing your feedback.
We'll look forward to assisting you again in the future. 😊
Sweetan | Client Services
Shogun Page Builder