Reviews (3,228)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly drag-and-drop interface that simplifies creating blogs and landing pages without coding skills. They praise the exceptional customer support, noting quick, helpful responses and real-time chat. The app offers extensive customization options, integrates well with Shopify, supports responsive design, and provides educational resources. Continuous updates enhance site aesthetics and functionality, boosting customer engagement and satisfaction.

April 11, 2024

Great builder, I had some issues, but ultimately Leah from their success team help solved them.

Coldest
United States
About 1 year using the app
Shogun Labs, Inc. replied May 10, 2024

Hi there, Thank you so much for leaving us a review.

We are super glad to hear that you had a wonderful experience and that Leah was able to help resolve the issues.

Please let us know if there is anything else we can help with.

Sweetan | Client Services
Shogun

February 27, 2024

Top class support from James and Sweetan, highly recommended

Wongs Jewellers
United Kingdom
Over 2 years using the app
Shogun Labs, Inc. replied February 28, 2024

Hi there, James. Thanks for sharing your feedback and leaving us a review.

We are super glad to hear about your experience with Shogun and our support. It was great to communicate with you and I will be happy to share the kind works with James as well.

Thanks for the honest recommendation. Please let us know if there is anything else we can assist you with in the future. 😊

Sweetan | Client Services
Shogun

February 26, 2024

Best

FASHIO
Tanzania
16 days using the app
Shogun Labs, Inc. replied February 28, 2024

Hi there, Thank you so much for sharing the feedback in the form of this review.

We greatly appreciate your love and support. 😊

Sweetan | Client Services
Shogun

December 26, 2023

They did a great job trouble shooting then fixing an issue I was having.

Mouthpiece Guy
United States
Over 6 years using the app
Shogun Labs, Inc. replied December 27, 2023

Hey there, Jeff. Thank you so much for leaving us this review.

We greatly appreciate your feedback and are glad to hear that our team was able to fix the issue for you. We'll be here to assist you again and will look forward to hearing back from you.

Thanks for your support. 😊

Sweetan | Client Services
Shogun A/B Testing & CRO

February 20, 2024

James from Support was quick to remedy a situation where one of my pages had an error on a live page. Great customer service

J&K Cabinetry
United States
Over 5 years using the app
Shogun Labs, Inc. replied February 23, 2024

Hi there, Chris. Thank you for taking the time and leaving us a review.

I am happy to hear that James was able to help resolve an issue quickly. I will be sure to share the feedback with him and our entire support team.

We are here to assist you should you bump into any issues or have any further questions. Thanks for your support. :)

Sweetan | Client Services
Shogun

December 19, 2023

Leah saved my day. I published a new theme and suddenly all our product pages layout got screwed. Leah was proactive in coming up with options to fix and helped me figure out even if it take more time and I asked her lot of questions.
I can see that she wants to go find the right solution for me instead of just throwing in the first solution. Really appreciate her help today. This type of support is what is needed in other apps

Nerve Renew
United States
About 5 years using the app
Shogun Labs, Inc. replied December 21, 2023

Hi there, Raj. Thank you so much for leaving us this review.

I am super glad to hear that you had such a great experience with Leah and that she was able to help with the fix. She is indeed amazing and I am happy to share the kind words with her and our entire support team. 😊

We are always here to help and answer the questions and we'll look forward to assisting you again in the future.

Thanks for your love and support. ❤️

Sweetan | Client Services
Shogun A/B Testing & CRO

February 20, 2024

Justine was super helpful and got my question answered promptly !

saintbernard.com
United States
Over 4 years using the app
Shogun Labs, Inc. replied February 23, 2024

Hi, Gracie. Thank you so much for leaving us a review and sharing your experience.

I am happy to hear Justine was able to help and answer the questions. I will be sure to share the kind words with her.

Please let us know if there is anything else we can assist you with. Thanks for your continued support. 😊

Sweetan | Client Services
Shogun

February 21, 2024

Great customer support!

Kanopi DEV
United States
Over 4 years using the app
Shogun Labs, Inc. replied February 23, 2024

Hey Katya. Thank you so much for taking the time and sharing your feedback in the form of this review.

Our support team is proud to serve you and we'll be here to assist you again should you bump into any issues or have any questions.

We appreciate your continued support. 😊

Sweetan | Client Services
Shogun

February 12, 2024

Best page building app on Shopify, use on both of our websites + always recommend to friends to use this app for page building.

Findlay Hats
United States
About 4 years using the app
Shogun Labs, Inc. replied February 15, 2024

Hi there, Jimmy. Thanks for taking the time and leaving us a review.

We are excited to hear that your experience with Shogun has been such a positive one. Please let us know if there is anything we can help with in the future.

Thanks for your honest recommendation. :)

Sweetan | Client Services
Shogun

February 22, 2024

For someone like me, who knows what they want but knows almost no programming- it really is the BEST!

Little Giant Ladder Systems
United States
Almost 4 years using the app
Shogun Labs, Inc. replied February 28, 2024

Thanks for leaving us a review and sharing the feedback, James.

We designed Shogun to be easy-to-use without having to code and we are super glad to hear that you are having a great experience with Shogun.

We'll be here to assist you if you bump into any issues or have any further questions.

Thank you so much for your support. 😊

Sweetan | Client Services
Shogun