Reviews (3,289)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its intuitive drag-and-drop interface that simplifies the creation of responsive web pages without needing extensive coding skills. The app is noted for its excellent customer support, including personalized video tutorials and real-time chat, enhancing the user experience. It also offers educational resources, interactive webinars, and a supportive community, making it easier for merchants to learn and solve issues. The seamless integration with Shopify and its cost-effectiveness make it especially appealing to small businesses managing websites in-house.

May 24, 2017

This app has made my life infinitely easier. The editor is so powerful and flexible, I've been able to realize nearly every idea that comes to my head. And when I've had a problem with figuring out how to do something their support writes me back within 20 minutes with an elegant and simple solution, WITHIN 20 MINUTES AT ALL HOURS OF THE DAY!

This is without a doubt the best app I've ever used for page design. Kudos.

Hitcase Usa
Canada
Almost 7 years using the app
November 15, 2016

Probably the best feature they just added recently was the blog editor. No more having to use shopify's lackluster blog.

Designereyes
United States
Almost 7 years using the app
December 12, 2017

Great app! Extremely useful for great looking and robust site customisation.

Souk Co Nz
New Zealand
Almost 7 years using the app
March 28, 2018

Great and easy way to customize pages in every screen and device!
A time and life saver!

Shopanacavalheiro
United States
Almost 7 years using the app
March 5, 2017

This is a great app. I have tried several of the other drag and drop editors and this is by far the best. Also, the support was extremely helpful. I recommend this app to anyone looking to create amazing pages without knowing how to write code.

Put A Case On Me
United States
Almost 7 years using the app
February 6, 2024

Good! This app is easy to use when building pages. Rhys helped me very promptly. He is really good!! Nice app!

ANYCUBIC-US
Hong Kong SAR
Over 1 year using the app
Shogun Labs, Inc. replied February 15, 2024

Thanks for leaving us a review, Lily.

We are glad to hear that you are finding Shogun easy to use. Thanks for the feedback.

I will be happy to share the kind words with Rhys and the entire support team.

Sweetan | Client Services
Shogun

January 7, 2020

I used this app to help me design pages on Shopify and I must confess, It is superb. If you have not been using Shogun, you should.

HOG Furniture
Nigeria
Almost 7 years using the app
December 15, 2017

Incredibly simple, even easier to use than expected and looks great. I can make pages in minutes!

Lillstreet Gallery
United States
Almost 7 years using the app
Edited March 11, 2019

I used this app a lot for creating accordions with content for our site which makes our site look polished. I had an issue and the Shogun team was able to troubleshoot quick!

Paskho
United States
Almost 7 years using the app
June 7, 2017

If there was a way to split the rating between two stars, I'd be inclined to give the Shogun app a 4.5 rating, for reasons I'll explain in a moment.

However, since being forced to choose between 4 or 5 stars, I really must give the nod to the high side at 5 stars.

The reason for leaning toward 5 is because of the responsive support I received when I encountered a problem.

To be fair, I have only been using it for not quite a week, but in that time I had high expectations and managed to break a few things...

Okay, maybe I broke more than a few things, but some of them were sort of my fault, and some were because I was using the app in a way that probably no one had stress-tested it before.

Point being, each time I had an issue, I emailed them with a description of the problem and they jumped on it right away.

Not all of my issues are quite fixed yet, but I can avoid further problems by being attentive to the limitations and adjusting how I use the app.

Other issues I noticed are simply where there are items that could be improved on, and I'm sure, will be in time. Each time I made a suggestion of something I noticed could be improved, the thoughts were well received and appreciated by the support team.

I have used several different drag-n-drop type tools over the years, and I have to say of those I have tried, Shogun is probably the most consistent with what you see in the development panel is what you get on a live monitor... Not everything is exact, but it is darned close.

I really do have to tip my hat to these guys because after quite a bit of back and forth discussions, my impression is that they go over backwards to make this as reliable and bug free as possible.

Although I prefer to review something like this based on its own standalone merits, it is really difficult for me to not compare it directly to another page building app for Shopify that is sold by a big-named person for substantially higher price, and it is no where near as close to the functionality or bug-free execution that Shogun is. Not even close.

Perhaps it is because of my recent experience with the other service that I am so much more forgiving with the minor issues with Shogun... but I really don't think so.

Perhaps my generosity of opinion is because as a former R&D engineer, I understand the challenges of "productizing" a software application... it's that final push to finish the last 10% of the development cycle, which *always* takes A-N-O-T-H-E-R 90% of the effort... but I really don't think so.

Or, maybe it's simply that I appreciate knowing someone who gives a damn about a quality product is on the other end of the support line and trying their best to make it right... yeah, I really do think so.

I'll continue to use this app for a while and see how my opinion matures. So far, I am pleased.

Appliedhealth
United States
Over 6 years using the app