Reviews (3,310)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly drag-and-drop functionality, allowing them to create appealing and responsive landing pages without web development skills. The customer support team is praised for their quick and effective assistance, including personalized video explanations. Additionally, the app provides valuable educational resources to help merchants maximize its capabilities, enabling them to manage web pages independently and enhance their online presence.

March 5, 2017

This is a great app. I have tried several of the other drag and drop editors and this is by far the best. Also, the support was extremely helpful. I recommend this app to anyone looking to create amazing pages without knowing how to write code.

Put A Case On Me
United States
Almost 7 years using the app
June 18, 2019

Shogun has proved to be a user-friendly and efficient platform for blog posts & landing pages to communicate brand messages.

O'Neill
United States
Almost 7 years using the app
January 7, 2020

I used this app to help me design pages on Shopify and I must confess, It is superb. If you have not been using Shogun, you should.

HOG Furniture
Nigeria
Almost 7 years using the app
April 11, 2018

Variety of tools that allow you great control to create a variety of layouts. Takes a bit of learning but I find I get pretty close to what I envisioned!

Snoringsolution
Canada
Almost 7 years using the app
December 15, 2017

Incredibly simple, even easier to use than expected and looks great. I can make pages in minutes!

Lillstreet Gallery
United States
Almost 7 years using the app
Edited March 11, 2019

I used this app a lot for creating accordions with content for our site which makes our site look polished. I had an issue and the Shogun team was able to troubleshoot quick!

Paskho
United States
Almost 7 years using the app
Edited May 15, 2018

This is a very cool app for shopfiy. It gives one the ability to customize pages. The best feature is organizing page detail with columns, slider, tabs and tables. Great way to keep products pages short with detail readily available to the customer. Adding videos is quick. It does take a little playing to figure out what works best but there are short videos available to quicken the learning curve. Folks running the app are USA based, so it nice to deal with folks close to my time zone. Like all shopify apps., there are times when things mess up but fixes are quick. It's an app that can take an average storefront theme and make it sing..........

Ceramicgrillstore
United States
Over 6 years using the app
May 11, 2023

James was quick and efficient when we needed help for our website. Solid app, and strong support. Thank you!

Holabird Sports
United States
Over 6 years using the app
Shogun Labs, Inc. replied May 13, 2023

Hey there, Ben! Thank you so much for leaving us a review of your experience with Shogun and our support.

I am super glad to hear that James was quick to help answer the questions for you. We appreciate your feedback and we'll look forward to assisting you again in the future. 😊

Sweetan | Client Services
Shogun Page Builder

June 7, 2017

If there was a way to split the rating between two stars, I'd be inclined to give the Shogun app a 4.5 rating, for reasons I'll explain in a moment.

However, since being forced to choose between 4 or 5 stars, I really must give the nod to the high side at 5 stars.

The reason for leaning toward 5 is because of the responsive support I received when I encountered a problem.

To be fair, I have only been using it for not quite a week, but in that time I had high expectations and managed to break a few things...

Okay, maybe I broke more than a few things, but some of them were sort of my fault, and some were because I was using the app in a way that probably no one had stress-tested it before.

Point being, each time I had an issue, I emailed them with a description of the problem and they jumped on it right away.

Not all of my issues are quite fixed yet, but I can avoid further problems by being attentive to the limitations and adjusting how I use the app.

Other issues I noticed are simply where there are items that could be improved on, and I'm sure, will be in time. Each time I made a suggestion of something I noticed could be improved, the thoughts were well received and appreciated by the support team.

I have used several different drag-n-drop type tools over the years, and I have to say of those I have tried, Shogun is probably the most consistent with what you see in the development panel is what you get on a live monitor... Not everything is exact, but it is darned close.

I really do have to tip my hat to these guys because after quite a bit of back and forth discussions, my impression is that they go over backwards to make this as reliable and bug free as possible.

Although I prefer to review something like this based on its own standalone merits, it is really difficult for me to not compare it directly to another page building app for Shopify that is sold by a big-named person for substantially higher price, and it is no where near as close to the functionality or bug-free execution that Shogun is. Not even close.

Perhaps it is because of my recent experience with the other service that I am so much more forgiving with the minor issues with Shogun... but I really don't think so.

Perhaps my generosity of opinion is because as a former R&D engineer, I understand the challenges of "productizing" a software application... it's that final push to finish the last 10% of the development cycle, which *always* takes A-N-O-T-H-E-R 90% of the effort... but I really don't think so.

Or, maybe it's simply that I appreciate knowing someone who gives a damn about a quality product is on the other end of the support line and trying their best to make it right... yeah, I really do think so.

I'll continue to use this app for a while and see how my opinion matures. So far, I am pleased.

Appliedhealth
United States
Over 6 years using the app
December 26, 2023

They did a great job trouble shooting then fixing an issue I was having.

Mouthpiece Guy
United States
Over 6 years using the app
Shogun Labs, Inc. replied December 27, 2023

Hey there, Jeff. Thank you so much for leaving us this review.

We greatly appreciate your feedback and are glad to hear that our team was able to fix the issue for you. We'll be here to assist you again and will look forward to hearing back from you.

Thanks for your support. 😊

Sweetan | Client Services
Shogun A/B Testing & CRO