Reviews (3,289)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its intuitive drag-and-drop interface that simplifies the creation of responsive web pages without needing extensive coding skills. The app is noted for its excellent customer support, including personalized video tutorials and real-time chat, enhancing the user experience. It also offers educational resources, interactive webinars, and a supportive community, making it easier for merchants to learn and solve issues. The seamless integration with Shopify and its cost-effectiveness make it especially appealing to small businesses managing websites in-house.
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Being forced up upgrade to a $100 plan is ridiculous. I laterally just need to update 1 page but rather than pay the original $40, i'll be paying $0 and going someplace else.
Thanks for taking the time and leaving us a review here, Jenae.
We appreciate the feedback.
I am sorry to hear that you felt you were forced to upgrade. I wanted to share some details here.
Looking at the account I see Shogun was uninstalled on July 25, 2023. This is when your account was subscribed to our old plan. That old plan was a legacy plan that had been deprecated a long time ago. As the app was uninstalled, this legacy plan got canceled as well.
You reinstalled Shogun again on November 16, 2023 and our pick-a-plan page displayed the new plans that can be activated which would be the expected behavior.
I could not locate a recent support conversation about the questions you may have had with respect to the plans, but I have reached out to you via email to share more information.
I'll look forward to hearing back from you.
Sweetan | Client Services
Shogun Page Builder
対応が早く親切。英語表示なのと、スマホとパソコンの見え方が異なり、その調整が難しいので★4つにしています。
Quick and friendly response. I give it a 4 because it is displayed in English and the way it looks on my phone and computer is different, and it is difficult to adjust for that.
Thank you so much for taking the time and leaving us a review.
We greatly appreciate the feedback and your support.
If there's anything you are facing an issue with when it comes to the design our support team would love to assist and resolve that for you.
Our team is available 24/7 and we'll look forward to hearing back from you.
Sweetan | Client Services
Shogun
Very helpful customer service (Sweetan was especially helpful), the app is easy to use and helps you make very nice looking websites. I highly recommend!
Hey there, Izayah. Thank you so much for leaving us a review and sharing your feedback.
It was great to communicate with you and I am glad I could help. We'll be here to assist you again should you have any further questions or bump into any issues.
Thanks for your love and support.
Sweetan | Client Services
Shogun
I highly recommend Shogun. Their app is extremely potent and easy to use, being able to create stunning pages! Their support is furthermore extremely polite and very quick in resolving matters. I can't praise this team and product enough. :)
Thanks for leaving us a review, Samer. We greatly appreciate your feedback and are glad to hear that you find Shogun to be potent and easy to use.
Our support team is always here to assist you and we will look forward to serving you again.
Thanks for your honest recommendation. 😊
Sweetan | Client Services
Shogun
The technician was very responsive and helped me solve the problem very quickly!
Hi there, thank you so much for leaving us a review and sharing your experience.
We are very happy to hear that our support team was able to resolve the issue in a timely manner. We are always here to assist you should you bump into any other issues or have any further questions.
Thanks for your support. 😊
Sweetan | Client Services
Shogun Page Builder
Really good customer support and easy to use app. Lots of customisable options and on hand help if something goes wrong!
Hi there, Bryony! Thank you for taking the time and leaving us a review.
We appreciate the honest feedback and are glad to hear that your experience with Shogun and the support team has been such a positive one.
We will be here to assist you again should you have any further questions for us. 😊
Sweetan | Client Services
Shogun Page Builder
It has prompt and effective assistance in resolving my issues via chat. Rhys's professionalism and swift problem-solving skills are commendable.
Thank you for taking the time and leaving us a review and sharing your feedback, Samantha. We greatly appreciate this.
Rhys is indeed awesome and I am glad to hear that he could help resolve the issues. I am happy to pass on the kind words to him.
Please don't hesitate to write back to us if you have any further questions. We'll be here to answer them for you. 😊
Sweetan | Client Services
Shogun ‑ Landing Page Builder
So throughout time Shopify has improved their landing page/theme configurator quite a bit to where add ons like this aren't necessarily needed anymore to build a terrific-looking ecommerce site. That said, Shogun is still, by far, the quickest and easiest way to drag-and-drop your way to a beautiful website. It appears that, with Shopify having a better theme editor, they are focusing more on allowing multivariate (A/B) testing for conversion rate optimization, SEO, etc.
If they had a 'lite' version that was $20 a month for those of us who like to do a quick-and-dirty change, that'd be well worth it. But the reason for the 3-stars is simply one problem: value. For small businesses who need to tightly control their costs there has to be a lot of value for almost $70/month. By the time one were to spend $2k/month for Shopify Plus, there are a better range of alternatives (like optimizely) for landing page optimization, so I'm not sure that the product fits on the upper end of the price scale.
I'm uninstalling it for now and will keep an eye out for the Dev to have the stripped down page building function as a standalone and I'd be re-subscribing if it's affordable. But as-is, it's not.
Hi there, Jason. Thanks for taking the time to test Shogun and also leaving this feedback. We greatly appreciate this as we value your feedback.
We are glad to hear that you recognize Shogun to be the quickest and easiest way to drag and drop your way to create beautiful designs. Thanks.
We were a “page builder” for a long time; however, we’ve expanded our offering to include core optimization features, including AB Testing, Targeted Experiences (personalize content to audience), SEO tools for keyword discovery, AI-assisted blog generation, and page performance monitoring.
While the entry plan pricing has increased, we’ve also added features, including our AI page designer, AI text generation features, and grid-based editing. The page limit has also been increased on our entry plan to 35 pages and we have removed page limits for any plan higher than the new Build plan.
We have removed the user seat limits which means there are unlimited seats and there are unlimited theme sections as well on all the plans to offer more value.
As I suggested, we sincerely appreciate your feedback and understand your perspective. I am also happy to share the same with the team.
Candidly, if you’re looking solely for a “page build” function, we may not be the best-fit solution as we've expanded our focus beyond that to provide a suite of tools. However, if you're looking to optimize your storefront and set yourself up for success, Shogun is the answer.
We'll be happy to work on your feedback and we'll look forward to serving you again in the future. Thanks for trying Shogun.
Sweetan | Client Services
Shogun
Price increase from 39 to 99 USD? This is ridiculous. We just use it or rather used it for a couple of pages. We will now switch to an alternative.
Hi there, Benjamin. Thanks for leaving us a review and sharing your feedback.
We have indeed changed our plans and pricing a bit. However, I feel there is some misunderstanding here.
Your account is still subscribed to our old/legacy plan and we are not forcing you to upgrade your plan. You can continue to be on the same old plan until you have the app installed. If you uninstall the app or upgrade, you will lose the legacy plan you have when it won't be possible to downgrade back to the old plan.
However, as I suggested, we are not forcing you to change the plan. You can continue to use it while the app is installed.
I tried to connect via phone but that went to voice mail. I have reached out via email and I would appreciate it if you could reply to me should you have any questions or doubts.
Sweetan | Client Services
Shogun
Love the ease of use of Shogun and the support is top notch
Hi there, Morgan. Thanks for taking the time to share your feedback. We are super glad to hear that you are enjoying the ease of use Shogun offers and that our support team was able to help you.
We are here to answer any further questions you may have and we'll look forward to assisting you again.
Thanks for your continued support. 😊
Sweetan | Client Services
Shogun Page Builder