Reviews (3,284)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly, drag-and-drop interface that allows for easy creation of professional websites. They value the extensive customization options, including device-specific tailoring and multi-store syncing. Time-saving features like section creation, A/B testing, and SEO support are also praised. The customer service is noted for its quick, knowledgeable, and proactive approach. Many see it as a cost-effective solution, enabling updates without the need for a developer. It's recommended for optimizing stores and boosting conversions.
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Don't use this app. Find something else.
The app worked fine until they moved all the standard features to only be available in higher plans.
Image quality is an issue now on the main plan.
They want you to jump from $39/month to $99/month.
Embarassing for a SaaS company to act this way. I hope a lot of people cancel and move to more affordable competitors.
Hi there Aaron! Thanks for taking the time to log your feedback with us.
I am sorry to hear that your experience hasn't been a positive one.
I had a look to double-check and found that Image Quality Settings haven't historically been available on the Build plan and weren't moved up when we implemented the current plans. This hasn't been specifically raised as an issue before; still, we're taking this feedback and are looking at retroactively granting the capability to the current 'Build' plan, given the new price point.
Regarding the price increases - a big part of this is related to significant changes to our product and company. We were a “page builder” for a long time; however, we’ve expanded our offering to include core optimization features, including AB Testing, Targeted Experiences (personalize content to audience), SEO tools for keyword discovery, AI-assisted blog generation, and page performance monitoring.
While the entry plan has increased, we’ve also added features, including our AI page designer, AI text generation features, and grid-based editing. We also increased the page limit on our entry plan to 50 pages and removed page limits for any plan higher than entry.
While there are cheaper alternatives, if you’re looking to build and optimize your shopping experience, we are still quite budget-conscious compared to most AB testing, personalization, and SEO software providers.
Lastly, you can contact us any time at support@getshogun.com, and we will do our best to help.
James | Client Services
Shogun A/B Testing & CRO
I Like the app, It has help me to build most of my website. Focused on visual building and non-code users I can say that this is pretty much what we needed from the beginning. I would appreciate the inclusion of more features in the future as always.
Thank you so much for sharing your honest feedback and leaving us a review. /
We are super glad to hear that you like our app and that it has helped to build the website. We understand that a no-code solution is super useful and we did design the app while keeping those requirements in mind.
Our team is working on a lot of exciting features and we will be happy to share an update as they get released.
Please let us know if there is anything else we can help you with in the future. 😊
Sweetan | Client Services
Shogun Page Builder
Best
Hi there, Thank you so much for sharing the feedback in the form of this review.
We greatly appreciate your love and support. 😊
Sweetan | Client Services
Shogun
Customer service was great and they responded quickly too. I had a question about the image sizes for my landing page and James not only explained in detail what my issue was and how to correct it, he also made a video showing me all of the steps that I needed in order for the images to show correctly on mobile and desktop. Customer service is a lost art. I'm glad that's not the case for this company. Thanks again for your help!
Thank you so much for taking the time and leaving us a review and sharing your feedback, Michael.
James is indeed awesome and I am so glad to hear that he could help resolve the issue while also recording a video with the steps. We pride ourselves when it comes to offering exceptional support and we will look forward to assisting you again in the future. 😊
Thank you for your love and support. 🫶
Sweetan | Client Services
Shogun Page Builder
I'd give 0 stars if I could
Shogun is slow and you have to update a page manually one at a time. It's extremely painful to make any changes, let alone make a single small change across all pages.
The app has decided to double its costs recently, making it completely prohibitive for any business trying to scale.
SUMMARY: SAVE YOUR MONEY, HIRE A DEV, OR USE ANOTHER APP. You will simply get no value in this app
Hey there, Eric. Thanks for taking the time and sharing your feedback.
I am sorry to hear that your experience hasn't been a positive one.
I wasn't able to locate a conversation with respect to the slowness you were facing, but our features such as bulk publishing, theme sections, and global snippets are used by our users to make changes across multiple pages.
Having said that, we do change and update the pricing for our plans, which is normal behavior. Your account was subscribed to our legacy plan and that plan is no longer offered. We don't force our users to move away from their grandfathered legacy plans. However, if you uninstall or reinstall the app, the legacy plan will be lost. This is something our support team explained further via email. There isn't a way to activate that deprecated plan again.
I see you have since uninstalled the app, however, I also see you had been installed for a while with us and I apologize if you felt there was no value.
I also see you are in touch with our team to get some further assistance and our team, as always is more than happy to help you.
Sweetan | Client Services
Shogun Page Builder
This is a great app. Also anytime there's an issue (not because of the app but something missing on our end), the support team is really quick to respond, identify the issue quickly and provide a solution. Thank you, James for your support today!
Cheers.
Thanks for taking the time and leaving us a review, Monica.
I am super glad to hear that you are finding Shogun to be a great fit for your requirements. Our support team is always available and happy to assist you. I will surely share the feedback with James.
Please let us know if there is anything else we can assist you with in the future. 😊
Sweetan | Client Services
Shogun Page Builder
Great service and super speedy response time. Any time I have a query on how something works, or why something is not working the way I thought it would, the customer service is so clear and concise. Sweetan over the past week in particular has been been consistently helpful over numerous questions.
Hi there, Michaela. Thanks for sharing your feedback in the form of this review.
It was great to communicate with you and I am happy to hear that I was able to help and answer the questions for you. 😊
I am also happy to hear that your experience with Shogun has been such a wonderful one. We are always here to assist you and will look forward hear back from you again.
Thanks for your support. 🫶
Sweetan | Client Services
Shogun Page Builder
From the standpoint of a developed business with hundreds of pages and 3 stores, Shogun is great. We can build pages and tailor them to any device and sync pages across all of our stores. Before this I was hand coding front end stuff with CSS and HTML which is a grueling and cumbersome task in comparison.
Support is fast and helpful, though we rarely need it.
There is only 1 bug that remains to be fixed since I started using it a year ago, but I consider it a nuance of a very robust backend/ behind-the-scenes system.
Also, the "equalize column heights" feature has always been a bit buggy and sometimes stretches your page into infiniti, and as you scroll to try and catch up the problem worsens, not unlike a dog chasing its tail, if the dog's body kept stretching at a function of the speed at which he is chasing it.
Hi there! Thank you so much for taking the time and leaving us a review.
This really means a lot and we are super glad to hear that Shogun has been great for your requirements for a developed business with so many pages across 3 stores. We are also happy to hear that the Sync feature has been so helpful. Thank you so much for sharing your honest feedback.
Our support team is always here to assist and answer any questions or clear any doubts you may have. 😊
Also, we are sorry to hear about the inconvenience with the column element's setting. This is something we have taken note of and our team will be ensuring that you don't run into issues with any of the features or elements. We value your feedback as it helps us to improve the app and your experience. We'll be happy to share an update as our team looks into this.
Thank you for your love and support. 🫶
Sweetan | Client Services
Shogun Page Builder
Love Shogun! It has really meant we can up our game in terms of page design, without using an agency. I recently had a formatting issue, reached out to the Shogun team via live chat, and the service was brilliant. Super quick to connect, friendly and all sorted in 5 mins. Very pleased and happy to recommend it.
Hi there, Katie! Thank you so much for leaving us a review.
We are super glad to hear that you love Shogun and that it has allowed you to up the game when it comes to designing the pages. It means a lot to us. 😊
Our support team is always here to assist you and we try our best to ensure we provide timely resolutions. We appreciate the love and support and we also thank you for your honest recommendation.
Please let us know if we can help you with anything else. 🫶
Sweetan | Client Services
Shogun Page Builder
Great support and service! Justine has been a great help and would recommend Shogun and their support team. Thanks!
Thank you so much for leaving us a review, Ann.
I am happy to hear that Justine was able to help. I have shared the feedback with her and the entire support team.
Thanks for your honest recommendation, we appreciate your continued support and will look forward to assisting you again. 😊
Sweetan | Client Services
Shogun Page Builder