Reviews (3,284)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly, drag-and-drop interface that allows for easy creation of professional websites. They value the extensive customization options, including device-specific tailoring and multi-store syncing. Time-saving features like section creation, A/B testing, and SEO support are also praised. The customer service is noted for its quick, knowledgeable, and proactive approach. Many see it as a cost-effective solution, enabling updates without the need for a developer. It's recommended for optimizing stores and boosting conversions.
Refine
-
By rating
I have been using this app for my store and I am impressed with the level of service they provide. Not only does their app offer powerful features for building beautiful landing pages, but their customer support team has consistently gone above and beyond to assist me.
Whenever I encountered any issues or had questions, the Shogun support team was quick to respond and displayed remarkable patience in helping me troubleshoot and resolve the problems. Their dedication to ensuring customer satisfaction is truly commendable.
Thank you so much for taking the time and sharing your experience in the form of this review, Vera.
We are very glad to hear that it has been such a wonderful experience. We are continuously working on improving the app and adding newer features for you so that you can continue to create beautiful pages for your store. 🌟
Our support team is always here to assist you and we will look forward to assisting you again in the future.
Thank you so much for your love and support. 😊
Sweetan | Client Services
Shogun Page Builder
I'm a solo founder building my site on my own. The team, Leah and others at Shogun, have been super attentive and helpful any time I have questions. They're willing to get into the code and help me out! Big help! Super grateful to their team.
Hey there, Nellie! Thank you so much for leaving us a review a review. We are super glad to hear that Leah and the rest of the support team were able to assist you and help resolve the issues.
We are always here to help should you bump into any other issues or have any further questions for us.
Thanks for your continued support. 😊
Sweetan | Client Services
Shogun Page Builder
Shogun is a phenomenal app. Slight learning curve at the beginning, but after a couple hours you will have it down. Support team is awesome as well, always there to help with issues that come up.
One of the best, if not the best, no code page builders out there. Can do pretty much anything with it and it is simple to use. Highly recommend, 10/10!
This really means a lot, Hayes! Thank you so much for writing these kind words. 💜
We are glad to hear that the no-code option is helpful. We designed Shogun to ensure you can create amazing designs for your page without having any coding knowledge, but if you would like to take the custom-coded approach as well, the app offers options that are powerful.
Our support team is always here to assist and I am happy that your experience has been a positive one. We'll look forward to assisting you in the future. 🫶
Thank you so much for the honest recommendation, and for your love and support.
Sweetan | Client Services
Shogun Page Builder
The app works really well generally, with lots of great easy-to-use functions. Customer service is excellent - James Power and his technical colleague Matt responded very quickly and professionally to identify and fix a small issue we had. Giving 4 stars because while I like the app and the service Shogun removed the store syncing function from new stores with the Measure plan ($99/month) meaning if we wanted to have this we would need to put our new store on the Advanced plan at $499/month!
Hi there, Mike! Thanks for taking the time and leave us a review highlighting your experience with Shogun and the support team.
We are glad to hear that Shogun works with respect to your requirements and that James and Matt from the support team were able to help resolve the issue for you.
We also appreciate the feedback about the sync feature. The feature has been a part of the Advanced plan for some time now, but your feedback definitely helps the team to make informed decisions moving forward. We'll be happy to share an update.
Please let us know if there is anything else we can help with. We appreciate the support. 😊
Sweetan | Client Services
Shogun Page Builder
We were experiencing an issue on our on of our pages. Images were spanning beyond the width of the page. Reached out to Shogun support and they fixed it within 5 minutes! Awesome support! This was the only issue I have come across thus far.
Thank you so much for leaving us this wonderful review, Justin.
We are super glad to hear that our support team was able to resolve the issue for you within 5 minutes. Our team is always here to assist and answer any questions you may have. And, we'll look forward to serving you again. 😊
Thank you for your love and support. 🫡
Sweetan | Client Services
Shogun Page Builder
Very easy to use and excellent customer service and support when things go wrong. I spoke to Leah who had us back up and running within 5 minutes of us having an issue.
Thank you so much for sharing your honest experience in the form of this review, Harry. 😊
We sincerely appreciate the kind words. I am glad to hear that Leah was able to help resolve the issue within 5 minutes. ⚡ I'll be sure to share the feedback with her and the entire support team
Let us know if there is anything we can assist you with in the future.
Sweetan | Client Services
Shogun Page Builder
Super super super!
Great service. Quick and very clear help in case of problems.
Thank you from Kalevala Jewelry from Finland.
With best regards Eija
Hi there, Eija! Thanks for taking the time and leaving us a review.
We are glad to hear that you are having such a wonderful experience with Shogun and our support team. Thanks for your support.
We'll be here to assist you again should you bump into any issues or have any further questions. 😊
Sweetan | Client Services
Shogun Page Builder
I've been using Shogun for 6 years and fully recommend to any Shopify store that wants to customize webpages for their site. Super responsive customer service and they even host interactive webinars on ocassion. Great team and product!
Thanks for leaving us a review, Mackenzie.
We greatly appreciate the long-term support and we look forward to assisting you for years to come. 🫡
Thanks for sharing these kind words. The feedback and the recommendation mean a lot to us and inspire us to continue improving the app. We are glad to hear that your experience with Shogun and the support team has been amazing. We are working on lots of features and we'll have many more webinars for you in the future.
Please let us know if there is anything else we can assist you with. 😊
Sweetan | Client Services
Shogun Page Builder
Always very easy to use. I had to contact help recently as I couldnt work something out and the help received (from Sweetan) was super fast and excellent - completely solved the problem. Excellent service.
Hey there, Cora! 👋
Thank you so much for taking the time and leaving us a review. It was great to communicate with you and I am glad I could help. It makes us proud that your experience with Shogun and the support team has been wonderful. Thanks for the kind words. I will be sure to share this with our entire team. 🫶
We appreciate your love and support and will look forward to assisting you again.
Sweetan | Client Services
Shogun Page Builder
Being forced up upgrade to a $100 plan is ridiculous. I laterally just need to update 1 page but rather than pay the original $40, i'll be paying $0 and going someplace else.
Thanks for taking the time and leaving us a review here, Jenae.
We appreciate the feedback.
I am sorry to hear that you felt you were forced to upgrade. I wanted to share some details here.
Looking at the account I see Shogun was uninstalled on July 25, 2023. This is when your account was subscribed to our old plan. That old plan was a legacy plan that had been deprecated a long time ago. As the app was uninstalled, this legacy plan got canceled as well.
You reinstalled Shogun again on November 16, 2023 and our pick-a-plan page displayed the new plans that can be activated which would be the expected behavior.
I could not locate a recent support conversation about the questions you may have had with respect to the plans, but I have reached out to you via email to share more information.
I'll look forward to hearing back from you.
Sweetan | Client Services
Shogun Page Builder