Reviews (3,306)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly drag-and-drop interface, ideal for creating responsive and visually appealing pages without needing extensive technical skills. It offers robust customization options, including video integration and SEO tools. The app is praised for its reliable performance and efficient page-building capabilities. Customer support is also highlighted as responsive and knowledgeable, helping promptly with any issues.

June 2, 2022

Customer service is fast and very helpful! I was having issues sizing my images and Damian was quick to throw together a video to help me out.

Brightfield Group
United States
Almost 3 years using the app
Shogun Labs, Inc. replied June 3, 2022

Hello there! Thank you so much for leaving us a review.

I'm happy to hear that Damian could help resolve the issue quickly and that the video he recorded was useful. We always try to record a video where possible with steps to fix the issue. Glad it worked out.

I'll be happy to pass along your feedback to him.

Please reach out to us if you bump into any issues or have any questions for us in the future.

Sweetan | Team Lead | Support
Shogun Page Builder

December 29, 2016

10/5 Shogun is an incredible solution for creating aesthetically pleasing and functional layouts for any of your pages. It's easy to use for people of all backgrounds and capabilities. The clean layout and simple process saved us time but THE BEST PART OF SHOGUN is their SERVICE, their support team was lightning quick, understanding and professional. I would/will recommend this app to everyone with Shopify.

Thelifechest
United States
Almost 3 years using the app
August 26, 2022

Excellent customer support from Shogun to help resolve parity issues between Shopify page and shogun template on our x3 sites. Shogun's support team responded immediately, resolving the issue in no time, and provided guidance to avoid something similar happening again. Highly recommend.

Scribe Cycling
United Kingdom
Almost 3 years using the app
Shogun Labs, Inc. replied August 29, 2022

We appreciate the feedback, Alan. Thank you so much for the review. 🙂

It was great to communicate with you. I am glad to hear that you are having a wonderful experience with Shogun and the support team and that we were able to resolve the issue for you.

We'll be happy to assist you in the future should you bump into any issues.

Thank you so much for your support and honest recommendation.

Sweetan | Client Services
Shogun Page Builder

May 14, 2019

So easy to make pages with this app and outcome looks great! Few times I had issues with my pages but it was my fault since it was a network problem, thanks to Charles for the awesome customer support. and all the other agents i spoke with who were very responsive at answering my questions in live chat. I love the people and this web tool program ! highlight recommend it :)

OmniShaver
United States
Almost 3 years using the app
December 16, 2021

We've been using Shogun on our store for the last couple of years. It is very easy and intuitive to use, and I've always received very speedy and helpful support from the team. We highly recommend Shogun!

Kin Objects
United States
Almost 3 years using the app
Shogun Labs, Inc. replied December 16, 2021

Thank you so much for taking the time to leave such a kind review! We're so glad that you've been with us for a couple of years and we will do our best to continue to provide quality support for the years to come.

Kalen | Team Lead, Support
Shogun Page Builder

July 12, 2018

The attention was fast, and he is very polite and help to solve my problem

Rainforestadventures
United States
Almost 3 years using the app
March 28, 2017

Shogun is super easy to use. Very intuitive. And for any issues we've had, Shogun's customer support has responded to emails quickly, and with solutions for us. Great app for Shopify.

Ikor Cbd
United States
Almost 3 years using the app
August 25, 2020

I just started using this App, and I can't say enough about the immediate support I received when I ran into a glitch I wanted to fix. I received an answer and how to fix it within a couple of hours. But the incredible part was, they gave me a video showing me what to paste where, made from my own site, so I could clearly see and very easily fix the issue. What a game changer! 10 STARS!!!!!!!!! Well deserved, and thank you so much!!

LUXE Heavenly Bodies
United States
Almost 3 years using the app
Shogun Labs, Inc. replied August 27, 2020

Thank you for your awesome review! So happy to hear that the team could help you out when you needed help! I will be sure to share this review with the team!

Please do not hesitate to get in touch if you have any other issues or questions. :)

Karl | Team Lead, Technical Support

November 10, 2021

Great customer service! We've tried every landing page builder available at the time, and shogun has been the best. Completely transformed our online store.

Hyggelight | The Growing Candle
United States
Over 2 years using the app
Shogun Labs, Inc. replied November 12, 2021

Hey there! We are super excited to learn that Shogun has helped to transform your store. Thank you so much for the review.

We greatly appreciate your support.

Sweetan | Team Lead | Support
Shogun Page Builder

December 1, 2020

This is a great page builder that has helped me a lot. Very easy to use and has added a lot of functionality to my theme/store.

Hook and Bullet
United States
Over 2 years using the app
Shogun Labs, Inc. replied December 11, 2020

Thank you for your review!

Karl | Team Lead, Technical Support