Reviews (3,303)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its easy-to-use drag-and-drop interface, especially those without a development background, appreciating its responsive design for both desktop and mobile. It offers extensive customization options, enhancing flexibility for specific merchant needs. Customer support is frequently highlighted for its quick, helpful responses and detailed guidance, including video tutorials. The app also facilitates efficient management across multiple stores and provides additional learning resources like webinars and training sessions, which merchants find enriching. Issues are typically resolved swiftly, boosting merchant satisfaction.

Edited March 11, 2019

I used this app a lot for creating accordions with content for our site which makes our site look polished. I had an issue and the Shogun team was able to troubleshoot quick!

Paskho
United States
Almost 7 years using the app
Edited May 15, 2018

This is a very cool app for shopfiy. It gives one the ability to customize pages. The best feature is organizing page detail with columns, slider, tabs and tables. Great way to keep products pages short with detail readily available to the customer. Adding videos is quick. It does take a little playing to figure out what works best but there are short videos available to quicken the learning curve. Folks running the app are USA based, so it nice to deal with folks close to my time zone. Like all shopify apps., there are times when things mess up but fixes are quick. It's an app that can take an average storefront theme and make it sing..........

Ceramicgrillstore
United States
Over 6 years using the app
May 11, 2023

James was quick and efficient when we needed help for our website. Solid app, and strong support. Thank you!

Holabird Sports
United States
Over 6 years using the app
Shogun Labs, Inc. replied May 13, 2023

Hey there, Ben! Thank you so much for leaving us a review of your experience with Shogun and our support.

I am super glad to hear that James was quick to help answer the questions for you. We appreciate your feedback and we'll look forward to assisting you again in the future. 😊

Sweetan | Client Services
Shogun Page Builder

June 7, 2017

If there was a way to split the rating between two stars, I'd be inclined to give the Shogun app a 4.5 rating, for reasons I'll explain in a moment.

However, since being forced to choose between 4 or 5 stars, I really must give the nod to the high side at 5 stars.

The reason for leaning toward 5 is because of the responsive support I received when I encountered a problem.

To be fair, I have only been using it for not quite a week, but in that time I had high expectations and managed to break a few things...

Okay, maybe I broke more than a few things, but some of them were sort of my fault, and some were because I was using the app in a way that probably no one had stress-tested it before.

Point being, each time I had an issue, I emailed them with a description of the problem and they jumped on it right away.

Not all of my issues are quite fixed yet, but I can avoid further problems by being attentive to the limitations and adjusting how I use the app.

Other issues I noticed are simply where there are items that could be improved on, and I'm sure, will be in time. Each time I made a suggestion of something I noticed could be improved, the thoughts were well received and appreciated by the support team.

I have used several different drag-n-drop type tools over the years, and I have to say of those I have tried, Shogun is probably the most consistent with what you see in the development panel is what you get on a live monitor... Not everything is exact, but it is darned close.

I really do have to tip my hat to these guys because after quite a bit of back and forth discussions, my impression is that they go over backwards to make this as reliable and bug free as possible.

Although I prefer to review something like this based on its own standalone merits, it is really difficult for me to not compare it directly to another page building app for Shopify that is sold by a big-named person for substantially higher price, and it is no where near as close to the functionality or bug-free execution that Shogun is. Not even close.

Perhaps it is because of my recent experience with the other service that I am so much more forgiving with the minor issues with Shogun... but I really don't think so.

Perhaps my generosity of opinion is because as a former R&D engineer, I understand the challenges of "productizing" a software application... it's that final push to finish the last 10% of the development cycle, which *always* takes A-N-O-T-H-E-R 90% of the effort... but I really don't think so.

Or, maybe it's simply that I appreciate knowing someone who gives a damn about a quality product is on the other end of the support line and trying their best to make it right... yeah, I really do think so.

I'll continue to use this app for a while and see how my opinion matures. So far, I am pleased.

Appliedhealth
United States
Over 6 years using the app
February 28, 2017

The functionality for building pages works great. And customer service service is exceptional. After installing the app, I got stuck on a couple of things - no fault of the app, just stuff I didn't understand. I emailed customer support and got a response very quickly. In fact, they continued to work with me until all my questions were answered. Highly recommend.

Blinkpet
United States
Over 6 years using the app
April 9, 2018

Super easy to use and robust enough to get almost any page done quickly!

Everyday California
United States
Over 6 years using the app
December 14, 2017

Not only is the app awesome, but so is the customer service. I have really appreciated all of their support in getting my website designed how I wanted it. I've found that apps like these are really only as useful as the people who created it, because for non-developers like myself, there will inevitably be questions popping up through the process. Customer service is very responsive which was a huge help to me!! And the app gives you the ability to customize your site and pages into beautiful, responsive layouts that are very user-friendly. Highly recommended!

Eosera Inc
United States
Over 6 years using the app
March 22, 2020

I've been using Shogun for almost 4 years now and it's made building and maintaining branded pages on our online store easy. Their support team is very fast and friendly too!

WHOOSH!
Canada
Over 6 years using the app
December 12, 2017

Shogun Page Builder was the answer to all my questions. It is so easy yet so powerful and it just keeps getting better. The tutorial is designed for anyone with no website building experience (like me) right up to the pro. Highly recommend this awesome app to everyone. Thanks to the team at Shogun
Denis
The Salad Table

The Salad Table
Australia
Over 6 years using the app
September 18, 2017

I love this app! It makes it super easy to create beautiful pages and specifically blog pages. I also like using the device "previews" to make sure that my design looks great across all screens.

Parima Studio
United States
Over 6 years using the app