Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use drag-and-drop feature, enabling even those with minimal tech skills to design attractive websites. It's especially useful for small businesses, providing a cost-effective way to add new pages without a developer. Merchants also value its device optimization capabilities. The customer support team is often commended for their swift responses, expertise, and proactive problem-solving approach.

September 14, 2023

I am so grateful for the help that I received to reconfigure images on a landing page. Leah was incredibly knowledgeable and quick to address the issue. She even recorded a video explaining how to fix the issue. I am extremely happy with the support!

Eyewords
Canada
About 2 years using the app
Shogun Labs, Inc. replied September 18, 2023

Hi Jen! Thank you for taking the time and leaving us a review. 🎉

Leah is indeed amazing and I am glad to hear that she was able to resolve the issue for you with the recorded video that explained how to fix the issue. We appreciate the kind words and I am happy to share them with our entire team.

Please do let us know if there is anything else we can assist you with. 😊

Sweetan | Client Services
Shogun Page Builder

September 5, 2023

Its a great app with a great customer service! Thanks Matt for your prompt support for solving some minor issues that we had with our store.
Best service ever!!
Keep up the good work SHOGUN!

ADAE Dental Online Store
China
Almost 4 years using the app
Shogun Labs, Inc. replied September 6, 2023

Hi there, we appreciate the kind words. Thank you so much for leaving us this review and sharing the feedback with respect to your experience with Shogun and our support team. 😊

I am glad Matt could help and I'll be sure to share this with him.

We also look forward to assisting you again in the future. Thanks for your love and support. 🫡

Sweetan | Client Services
Shogun Page Builder

November 30, 2023

Customer support provided by Andre was exceptional.

Kashtqar Farms
Pakistan
7 days using the app
Shogun Labs, Inc. replied December 5, 2023

Hi there, Ambreen! Thanks for leaving us a review.

I am very happy to hear that Andre was able to help and your experience with our support was great. Please let us know if there is anything else we can assist you with. 😊

Sweetan | Client Services
Shogun Page Builder

Edited January 11, 2024

Andre has once again solved a technical issue I never would have been able to figure out on my own and saved me a ton of time!! Always so quick to help and to figure out a solution!

Voluspa
United States
About 2 years using the app
Shogun Labs, Inc. replied May 2, 2023

Thanks for leaving us a review, Zoe.

I am glad to hear that Andre was helpful and was able to assist you with multiple questions. I'll be happy to share the feedback with the entire support team.

And, let us know if there's anything we can help with in the future. 🙂

Sweetan | Client Services
Shogun Page Builder

September 18, 2023

Shogun has totally lifted my website (I was previously using a free Shopify template)! I'm not an IT guru, but find the page creator easy to navigate using the Shogun guides. The customer service has been outstanding! Easy to book using Calendly, and Sweetan on the Support team is so very helpful. He has been very patient and taught me how to use and get the most of Shogun, including how to use and get the benefits from Sections.
I would highly recommend.

Rays of Grace Coaching
United Kingdom
4 months using the app
Shogun Labs, Inc. replied September 21, 2023

Thank you so much for taking the time and sharing your experience, Charlene.

We are super glad to hear that Shogun has lifted your website and that our app has been easy to navigate with the guides and the help center documents.

I am very happy to hear that I could help. It has always been a pleasure to communicate with you and we'll look forward to assisting you again in the future. 😊

Sections are indeed very powerful and I am glad you are utilizing the feature. Thanks for the honest recommendation. 🫶

Sweetan | Client Services
Shogun Page Builder

October 6, 2023

Really easy to create pages and support is always super fast and first class!

French Village Bakery
United Kingdom
Over 2 years using the app
Shogun Labs, Inc. replied October 9, 2023

Thank you so much for leaving us a review, Stephen!

We are super glad to hear that Shogun has been easy to use when it comes to creating and working on the pages and designs. Our support team is always here to assist you and we'll look forward to assisting you again. 😊

Sweetan | Client Services
Shogun Page Builder

August 31, 2023

Incredible app to test out new page designs with amazing customer support that came to our rescue when something stopped working suddenly.

Black Buffalo
United States
About 1 year using the app
Shogun Labs, Inc. replied September 1, 2023

Thanks for sharing your honest feedback in the form of this review, Zach.

We are super excited to hear that you are finding Shogun to be an incredible app when it comes to working on page designs. We are working on some cool new features and we'd love for you to try them out as they are released.

I will be sure to share the kind words with our entire support team. Please let us know if we can help you with something else. 😊

Sweetan | Client Services
Shogun Page Builder

June 8, 2023

The support team was very helpful and effective! James P. responded within minutes and was able to fix an error on our landing page. Thank you so much!!

Black Limba
Spain
Over 4 years using the app
Shogun Labs, Inc. replied June 10, 2023

Hey there, Diego! 👋 Thanks for writing about your experience in the form of this review.

I am happy to hear that James was able to help resolve the issue on your landing page. I have shared the feedback with him and our entire support team.

We'll also look forward to assisting you again in the future. 🫠

Sweetan | Client Services
Shogun Page Builder

October 26, 2023

Love Shogun! Amazing customer service. Shopify should really acquire this platform...

VAMPONS
United States
About 2 months using the app
Shogun Labs, Inc. replied November 6, 2023

Hi there, Thank you so much for taking the time and leaving us a review of your experience with Shogun and our support team.

We greatly appreciate the feedback and look forward to assisting you again should you bump into any issues. 😊

Sweetan | Client Services
Shogun Page Builder

November 7, 2023

Great support, very fast

shop LEDVANCE Italia
Germany
Almost 3 years using the app
Shogun Labs, Inc. replied November 15, 2023

Hi there, Florian! Thanks for sharing your feedback in the form of a review. We are super glad to hear that your experience with our support team has been such a good one.

Please let us know if there is anything else we can assist you with in the future. 😊

Sweetan | Client Services
Shogun Page Builder