Reviews (5,655)

Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing product visibility and boosting sales, noting its user-friendly interface and easy setup. Key features like real-time order tracking, secure checkout, and personalized recommendations are valued for improving the shopping experience. Merchants also appreciate the eco-friendly delivery options and seamless Shopify integration, with customer service noted for its responsiveness and helpfulness in supporting marketing strategies and brand loyalty.

February 17, 2025

This app is great with exception of Shop Advertising campaigns, they offer campaigns base on the sale with a ROI that you select but it is a lie , as i just had a sale for $470 and they charge me $360 for advertising charges and my ROI was 2.5 . So $360 is not an ROI of 2.5 .They anwser that in the small letters the ROI is not guarantee and they will charge you what they want and if you cancel the sale they will also charge me the $360.

Amalia J & Boutique
United States
Over 3 years using the app
December 5, 2024

We have been working on our Domain Issue since October 30, 2024 and everyone keep telling us the same words: "I can confirm that your domain issue has been escalated and is currently being handled by the domains team." However, we are in December and no results yet on our Domaine Name being updated and corrected. This ticket number given to us should have been escalated to a Manager's Desk as top priority by now. I am trying to get my business up and running and no one on Shopify's team seem to care about the urgency of our business situation. Their support system is poor poor poor!

Double Serenity
United States
Over 1 year using the app
December 17, 2024

For a customer once logged in via Shop, there is no normal way to logout. So if you want to use a different email address there is no way to go to the normal checkout. You can only “switch Shop accounts” so you have to create a new one. Not very user friendly. We uninstalled the app.

Trail.nl
Netherlands
About 1 year using the app
February 15, 2025

Can´t install it nore activate Shop and there´s no point of contact to clarify

Aesparel
Germany
Almost 2 years using the app
December 2, 2024

Having extreme trouble launching the website. Every time I fix something it says something else is wrong

Angel Mak
United States
7 months using the app
January 7, 2025

It doesn’t let me customize it on the app.

ForeignDrip
United States
6 months using the app
October 28, 2024

I like the app but the customization options are very difficult to use.

One-Click Supply Co.
United States
About 2 months using the app
November 29, 2024

I can't quite figure it out.

Double Nickel General Store
United States
6 days using the app
October 18, 2024

I have man difficult to finish may edit

TLUFANKA
United States
About 1 month using the app
May 28, 2024

This was so beautiful and kind. I'm not OP but I want to thank you because it feels like you were talking right to me. Thank you so much

Product Development shop
Spain
2 months using the app