Reviews (4,479)

Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and effective order tracking system, noting improvements in sales and traffic post-integration. They appreciate the personalized product recommendations, which enhance customer engagement and product discovery. Additionally, the app's efficient shipping, secure payment options, and exceptional customer service contribute to a positive shopping experience and customer loyalty.

July 29, 2024

I have purchased items through the shop app and have been very pleased. Many good reputable stores use the shop app and that works for me. Besides you get a small amount back to use with future purchases.

SwanSoapandSuch
United States
About 3 years using the app
August 21, 2024

I have given this app a 5 star although I have recently opened my store. I was with a different Hosting Service that was extremely hard to follow and receive help. I found a shop app and decided to just give it a go. Right now, I'm happy with it but will let you know more after my first full month open for Business.

Empty Spools
United States
About 1 month using the app
September 13, 2024

We started on of our businesses with Shopify and the other had been with BigCommerce for years. In comparison Shopify provides a better platform, easy to manage and more effective in the marketplace.

Electric Forklift Specialists UPC America
United States
8 months using the app
September 29, 2024

This app is a life saver for so many our customers and our business. The ease of use and customization features to meet the business needs allowing us to serve our customers with ease.

Skin Aesthetics By Lady Banks
United States
10 months using the app
August 28, 2024

Shop Pay has boosted my sales! Customers love the flexibility of payment terms.

Black Velvet Candles
United States
Over 2 years using the app
September 3, 2024

It was difficult to initially set up and now that I have my first purchase its difficult to see how they paid, but otherwise its fine.

Greenvine Grove
United States
5 months using the app
September 16, 2024

My experience has been nothing but awesomeness from day one up until now. Outside of creating a new store to expand my business, I've always had a great experience and memorable moments throughout my sales and purchases. So keep up the good work Shop!

Nothing2hidecomics
United States
About 2 months using the app
September 3, 2024

It has helped us to boost our sales with shop pay option.

Ijaz Jewelers
United States
About 2 years using the app
August 26, 2024

Shop app is absolutely amazing it really helps entrepreneurs expand and scale their business to another level where you can reach the masses. Even though I'm in the beginning stages of it I can definitely see the potential at hand. I highly recommend this app to any business owner with the ambition to succeed. It's helpful and very self explanatory in my honest opinion. Don't be afraid to give it a try and see how far your business and ideas can and will go.

Sole Fresh LLC
United States
2 months using the app
September 18, 2024

Good app for eComm stores to have as a shopping option providing easy updates for customers via their phone

Destira
United States
Almost 3 years using the app