Reviews (9,550)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as easy to set up and integrate, with products syncing automatically and campaigns simple to launch. They praise the clean interface, intuitive dashboards, and polished mobile shopping experience. It’s seen as a seamless extra sales channel that drives new customers, attributed orders, and better engagement. Shop Pay’s fast checkout is credited with boosting conversions, while reliable performance makes it a low‑effort marketing and discovery tool.

October 4, 2026

I like doing ads on the shop app because you are only charged if you make a sale. No spending hours keeping up with ads and adjusting them. I've tried Facebook ads and have spent thousands of dollars for little to no return on ad spend. It's kind of a no brainer for me. Yes, they get a portion of your sale but advertising isn't free. I have gained so many new customers that now get my weekly emails and hopefully they will buy from us again. Very little up front set-up. If this girl can do it you certainly can.

Market Street Nest
United States
Almost 5 years using the app
October 2, 2026

I like using shop it helps me generate sales. if there only was a little more homepage customization on shop app on your own page and if they could add how many total views you get daily between homepage visits and product visits from only on shop.app. other than that shop.app is nice.

Quickbuybargains
United States
Over 2 years using the app
September 28, 2026

There are so many things I love about this app. It is simple to set up, and I don't need to maintain it. One of the best features is that it sends notifications to customers who have saved items when they are back in stock or the price has been reduced. I highly recommend everyone that has a Shopify site enables Shop.

Cairn Paper
Canada
3 months using the app
September 14, 2026

Hands down one of the best apps for my store! Setup was a breeze, and it’s brought in enough steady sales and traffic to cover my Shopify subscription every month. Definitely glad I added it!
- Chad

More4less Outlet
United States
7 months using the app
September 3, 2026

although there are many tools to navigate, shopify and the shop app makes it easy for me to connect all of my social media in one space. i have everything i need and i all i had to do was upload and customize my shop front.

Cereus Designs
United States
Over 1 year using the app
August 5, 2026

Shop makes it so simple and easy integrating the app with my store. I am fully confident in Shop's ability to help me keep current customers, attract new ones, and continue to scale my business.

Book, Line, and Syncer
United States
12 months using the app
August 6, 2026

I was very apprehensive about switching to Shopify and the sidekick AI was invaluable in my transition. I was able to set everything up, transfer all my inventory data and sales have skyrocketed. If you are on the fence, here is your nudge to the good side!

Peg City Toys
Canada
3 months using the app
August 1, 2026

"I got 4 orders through the Shop app. It's easy to set up and great for getting discovered by new customers. Highly recommend!"

Reliable Deals Shop
United States
4 months using the app
July 27, 2026

Great app for our Shopify store

We use the Shop app for MORV (morv.world), our Shopify store specialising in artisanal leather footwear and bags for men and women. The app gives our customers a smooth shopping experience, convenient order tracking and a faster checkout process. It integrates seamlessly with Shopify and makes the entire journey from purchase to delivery clearer and more convenient. Highly recommended for Shopify merchants.

MORV
United Kingdom
6 months using the app
July 23, 2026

Happy to see new advancements with Shop since its initial launch. Sales increasing through the app all the time.

Designer Exchange Ltd
Ireland
Almost 5 years using the app