Reviews (3,090)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its user-friendly interface and effective order management, highlighting its real-time updates and ability to consolidate orders from multiple sources. Features enhancing customer engagement, like product review integration and direct communication, are appreciated for building brand trust. The app also supports business growth with improvements in sales and conversion rates, and is noted for its security measures, sustainability efforts, and responsive customer service.

April 8, 2025

SO Far OK. at first a little confusing to get going, still not sure I fully understand everything. I think interface could be improved. I wish there was better organic discovery within the shop app, and I wish there was a web portal for it where people could browse online and favorite shops because alot of people still do desktop shopping and browsing, rather than phone. That said i have had SOME sales from it like a handful, so it's better than nothing! :)

Inlumined Arts LLC
United States
Over 2 years using the app
June 1, 2025

I think it’s a fantastic resource. I’m just having trouble changing the header.

Feeling My Adventure
United States
About 2 months using the app
October 14, 2024

When making Collections, the image pulls in whatever image is displayed on the site. Instead, can Shop App allow you to upload an image for each Collection with specific image specs so that the images display better on Collections?

The Hair Edit
United States
Over 1 year using the app
December 24, 2024

I want more options to customize the store interface.

LUXURY VIOLET
United States
2 months using the app
January 14, 2025

I would recommend it but I wish it brought me more business.

AlanaKay Art
United States
Almost 2 years using the app
December 31, 2024

Still learning the concept - looking into way to make sales best practices

TLWcreation
United States
6 months using the app
November 17, 2024

I have no interaction with shop and no idea how to customize

The Happy Hour Flowers
United States
Almost 2 years using the app
November 27, 2024

I do not have enough experience with this to answer yet

Studio 5 Woodworking
Canada
2 months using the app
September 23, 2024

I want to better understand if my brand is showing up in a users feed or how I can participate in getting placements.

The Joyful Valkyrie
United States
About 1 month using the app
December 31, 2024

IT ALWAYS PROMOTE WHAT I'M SELLING

Infiniti Crafts LLC
United States
About 1 month using the app