Reviews (5,614)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting product visibility and customer trust, leading to increased sales and engagement. They highlight its user-friendly interface, real-time order tracking, and seamless integration with Shopify, which enhance both shopping experience and operational efficiency. Additional features like personalized recommendations and secure payments are also valued. Responsive customer service and reliable performance are frequently commended.

December 29, 2024

For those just starting out, this is a great site to feature your goods. It does take some time to learn, but it is pretty user friendly.

Plans with Aloha
United States
Almost 2 years using the app
November 13, 2024

I like it overall. However, I would like a more deliberate and linear approach to setting up shop.

Like instructions to open the site in another window, whereafter one might start in on a series of 15 videos in the first window, and after each one, swipe over the the next, so as to execute what was taught.

Where one went into it knowing:

"This should take 1-3hrs to set up, depending upon your familiarity with this kind of platform, so set aside that time and you'll be off and running before you know it.

And then we'll help you optimize from there with 20 min lessons every 2nd day, all geared towards immediate application."

There's just so much to wade through otherwise that it can feel like the menu at a legacy Jewish Deli.

You've got all the bells & whistles for the more experienced customers, but too many features tossed in too soon, can overwhelm for the lesser experienced.

This is not just you but a common issue in tech.

I would let someone indicate their experience level at get go, and only show them those features that are needed for their level until they are ready to unlock other features, on a gradient, as they get their basics in play.

Take a cue from gamers on gradients and skill-levels rubrics.

Tech segments on marketing but they should consider segmenting more on Product as well.

Similar to how coupons allow a company to sell the same product, at the same location, to a variety of income demographics, for different prices, without disrupting the market or significantly devaluing the product.

This concept should be applied to Product.

Same product, same place, available to many tiers of skill level and experience, with greater or lesser features to align with the same, without alienating the high-paying professionals who want all the frills and trils, nor those who only need to hum a baseline melody.

My two cents.

Door Knocker Blockers
United States
Over 1 year using the app
November 21, 2024

its good but if possible once we upload products to our shopify store its automictically sync to shop. For some reason not sure is it only me but i have to go through each product at shop app and sync to the shop. I have already sync product to all app stores from shopify but for shop i have to go through each item and link the the category and sync it to shop. if not nothing is on shop app active or selling.

kwbetterhomedecor
United States
Over 1 year using the app
November 16, 2024

It’s good if you need to ship things out and everything my problem is some of these apps you have to download to your website. I still new to the app so I’m still learning things.

PamperMeGlam LLC
United States
Almost 3 years using the app
December 10, 2024

The app is working well. I have had a few sales and highly recommend it. I look forward to additional improvements in the area of product management. Also, I hope Shopify would lower the bar to allow shops like mine to advertise in Shop.

ACCEXO
United States
9 months using the app
December 23, 2024

There is a little bit of a learning curve like anything else but it integrates nicely with Printful. There are sone functions that could be simplified like templates and duplicating pages. Compared to doing it yourself this is a good option.

Rebelfy
United States
30 days using the app
December 3, 2024

I think it's ok and user friendly...minus shipping and how to add more options

Smoke and Mirror Boutique
Canada
About 1 year using the app
November 6, 2024

You can never go wrong with another place to buy and sell items online. The shop app seems cool so far.

Ownighty
United States
7 months using the app
November 9, 2024

i am new to shopify and shop and I do not any experience with shop at this time

Gems For Life.us
United States
Over 1 year using the app
November 30, 2024

It worked fine. Thank you for the experience.

Strength and Serenity Fitness
United States
Over 1 year using the app