Reviews (5,691)

Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its user-friendly interface that simplifies browsing, buying, and checkout processes. They appreciate the effective real-time order tracking, seamless Shopify integration, and robust customer engagement tools that enhance brand loyalty and repeat business. Features like personalized product recommendations, secure payment options, and carbon-neutral delivery options also receive positive feedback. The responsive customer service and promotional tools are ...

Edited February 9, 2024

My products don't show in the app and support was unable to resolve it.

Edit: Thank you for reaching out.
I'd like to confirm that all the products I offer meet the necessary criteria for listing in the Shop. Each product has an accompanying image, a clearly stated price, and is categorized appropriately. Additionally, I adhere to the Shop merchant guidelines in full. With Sell with Shop ...

Esserly
Sweden
About 2 months using the app
Shopify replied January 15, 2024

Hey there! Thanks for taking the time to review Shop. We understand that you have been experiencing some issues with linking your products. Please follow our product ...

July 19, 2021

Can't seem to install it. I click on the "Add App" button and it goes blank! Please help out so I can install this for my store!

Haute2Wear
United States
About 2 months using the app
Shopify replied July 27, 2021

Hi there, thanks for taking the time to review the Shop sales channel. I'm sorry to hear you're having difficulty adding the sales channel to your store. We can certainly ...

April 10, 2023

As a seller I CANNOT GET ANYONE TO HELP!!!! As a seller I CANNOT GET ANYONE TO HELP!!!! As a seller I CANNOT GET ANYONE TO HELP!!!!

Her Style Is
United States
About 1 month using the app
Shopify replied April 13, 2023

Hi there, thanks for taking the time to review our sales channel. I understand you're experiencing some issues as a merchant and need assistance.

If the issue relates to the ...

May 4, 2023

This is the worst app, get ready to lose customers if you are installing this.....I got back t back chargebacks from customers, when i contacted the customers they accepted that yes they got the order but on their credit card bill there was no name of shop or business or no any such details...can you believe this idiocy?? Did shopify just launched a teenage app??? lastly, who authorized shopify ...

A Bit Orange
United States
About 1 month using the app
Shopify replied August 24, 2023

Hi, there. Thank you for taking the time to leave us a review for the Shop App and Sales Channel. The Shop App and Sales Channel is a sales channel made and managed by ...

January 31, 2024

I heard that others had issues with spammers emailing the living daylights out of them, and I have that issue, too. This app makes getting new page's details too easy. You have annoying spammers emailing all new shop owners. You should seriously do something about this.

Damond LLC
United States
About 1 month using the app
May 18, 2021

Setup everything as needed. Store not appearing in Shop App. Please help!!! Not sure how to proceed as there is no contact info.

Fancy Fanny
United States
About 1 month using the app
Shopify replied June 4, 2021

Thank you for writing your review and I'm sorry to hear that you're not able to see your store in the Shop app. Please be aware that it can take up to 24 hours for your store ...

August 1, 2023

We have a wholesale store that requires login-only access and Shop was able to sell to random people at our wholesale pricing without any approval from us by offering our products on its main commerce page. This is not only a terrible design, but also puts us in a sales tax liability situation since we vet that all of our customers are required to have a valid Resellers License prior to giving ...

PNW B2B Store
United States
28 days using the app
Shopify replied August 16, 2023

Hi, thanks for reviewing our Shop channel. For context, at this stage the Shop channel isn't compatible with stores that also offer wholesale pricing, as the system won't ...

July 23, 2022

I needed this app to help conduct business, after many frustrating weeks of trying to talk to many different representatives, my account is still suspended. I have gotten nowhere with customer support. this is not seamless, I do not recommend this app, you will lose business with how much time you spend on the phone trying to get support for this app.

shopguysngals
United States
26 days using the app
Shopify replied August 3, 2022

Hi there, thanks for taking the time to review the Shop sales channel.

Sorry to hear about your experience and trouble with eligibility for our Shop sales channel. If you ...

November 1, 2021

i just can copy "egostore" review...xped the same with this app. Someone in i even dont know what country made us having the same "infrangement" or something like that...we removed that 10 products or such on ca catalogue of 6000 and more products and nothing. we cant use this app :(

Alla Violetta Boutique
Italy
24 days using the app
Shopify replied November 3, 2021

Hi there, thanks for taking the time to review the Shop sales channel. Sorry to hear about your experience and trouble with eligibility for our Shop sales channel. Just like ...

January 25, 2024

RUBBISH, We need an AGE App due to what we sell, But SHOP does not like Age Apps, so we cant use SHOP SIMPLE,.

No and Low Alcohol Drinks
United Kingdom
24 days using the app