Shop , 2,348 reviews

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless integration, and real-time synchronization with their stores. They credit it for boosting traffic, sales, and engagement. The analytics dashboard and personalized communication tools are valued for insights into customer behavior. The review system effectively builds trust, and the design adapts well across devices. Features like installment pay, real-time tracking, and AI product recommendations are also favored. Merchants report attracting new customers and faster order processing. The customer support is praised for its effectiveness.

April 23, 2024

My customers use it and I have used it, with my own purchases. The installment pay option and the real-time, tracking features are a bonus.

Luxe Vintage Boutique
United States
Almost 3 years using the app
April 10, 2024

Given I'm listed on this app, customers can tell I'm a genuine site. It does provide confidence to potential customers in my store/brand. Thank you Shopify.

Your Fragrance Online
United Kingdom
6 months using the app
March 10, 2024

I have gotten an increase of sales, I have the app for awhile so I say be patient and let your products speak for itself and you will get sales using Shop it brings customers to your store.

IM PERKY Boutique
United States
Over 1 year using the app
April 24, 2024

Excellent! We've been using the Shop app by Shopify for a while, and it's been a fantastic experience. We have encountered no issues at all. The app is incredibly user-friendly, making it easy to manage our store on the go. It's streamlined our operations and improved our customer service. We highly recommend it!

Fusion Flavours
Canada
4 months using the app
February 17, 2024

The Shop App helped us bring in our FIRST & SECOND orders ever. Thank you for allowing really small businesses to compete with the big guys! I cant thank you enough!

Sugar Nails
United States
Over 1 year using the app
April 4, 2024

Helps my business grown. Like most things Shopify do, make it easy to use.

Oakley Home & Gifts
United Kingdom
About 1 year using the app
April 7, 2024

Shopify Shop app is extremely easy to work with and I had very little, if any, issues that stick out to remember.

When setting up so many platforms and attempting to integrate, it is nice when something goes smooth versus moving one step forward then ten back with multiples things to learn and fix.

There are decent pricing options and given the usability, combined with options, it's absolutely a great base for branching out and beginning your goals.

Designed Outta Line
United States
18 days using the app
April 17, 2024

It is great so far, but needs to allow the option of advertising soon

love-gadgets
United States
About 1 year using the app
April 14, 2024

Highly recommend using Shop as a seller. Customers trust Shop and in turn trust you.

Sparkle By Karen
United States
Over 2 years using the app
February 21, 2024

Excellent with having the ability to update on tracking orders that use this app. Ease of ordering and payments.

Essentialgifting
United States
Over 2 years using the app