Reviews (5,673)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for enhancing product visibility and boosting sales, noting its user-friendly interface and easy setup. Key features like real-time order tracking, secure checkout, and personalized recommendations are valued for improving the shopping experience. Merchants also appreciate the eco-friendly delivery options and seamless Shopify integration, with customer service noted for its responsiveness and helpfulness in supporting marketing strategies and brand loyalty.
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This app takes the liberty of re-writing my thank you pages and inserts information that is not accurate. I am not a programmer and cant figure out how to change this.
I have more customers get angry with me because of this app
Hi, there.
We appreciate you taking the time to share your review. We're sorry to hear you did not have an ideal experience navigating the app.
Our Support team would like to ...
I've been a loyal user of Shop Channel for over a year, serving 380 customers. However, after a chargeback issue, my account was suspended, despite it being resolved in my favor. Attempts to resolve this with customer support have been frustrating. Disappointed with Shop Channel's handling of the situation and hope for improved transparency and efficiency in the future. Please reactivate my ...
Thank you for connecting with us and sharing your feedback. We invite you to connect with our Shop Team (https://shopify.link/bmyj) directly so we can better assist you with ...
hallo my shop channel is not working anymore, because of chargeback first of all that chargeack was not my problem because sopify said its low fraudulant order and did not notified me, secondly the shop channel is my main orders generator meaning i have 100% of my orders from shop and you suddenly yestarday without notifing me deleted me from shop channel meaning you ruined my whole business, ...
Hi, there. Thank you for leaving a review. We'd be happy to take a look into this with you. For more help please reach out to our support team through the Help Center: https: ...
I cant use shop anymore because of chargebacks. but it wasnt my fault. the customer didnt read the description. It was a pre-order and they thought they would get the product after a few days but in the description i wrote that its a pre order and they will get the product after weeks.
Thank you for your review. Eligibility for the Shop Channel is not impacted by one order, rather, a merchant must have a chargeback rate of less than 1% spanning the last 6 ...
if you get a chargeback you're finished I've had over $100,000 worth of orders through shop and they disabled my account after around 10 chargebacks. They will never side with you.
Hi, there! I'm sorry to hear about your experience. In order to use the Shop sales channel, your store needs to have a chargeback rate below 1% over the last 6 months. I ...
This company is terrible. My customer came and wanted service paid with a major credit card . Shopify accepted the funds that was transferred and say my funds would be posted to my account 2,600.00 and never was
The transaction was complete from my customer on the other have Shopify completely stole my funds and I'm planning to Sue this company. That's a lot of money to take from a person ...
Hi, there. I'm sorry to hear about your experience. Please contact our live support team through the Help Center (https://shopify.link/vRnL) so we can look into this further. ...
I give NO stars due to I can’t list my products as it keeps telling me that I don’t have product categories on my products and when I check I have product categories selected for every product this app is a waste of time and money
Hi there! If you are seeing your product categories highlighted in purple in your product details, then theses are just suggestions and they need to be approved by clicking ...
We use LockSmith for our B2B customers only. Due to this reason only and only that SHOP is not approved. Really sad.
the Most PISSSSS POOR App/Website
Shopify used to be easy, seamless & now its prone to Fraud, Hackers & its a bloated, unease, expensive site
with no Help,
you have to fight with Bots to get the App to work.
And integrate it in.
Forget it.
Hi, there! Thanks for your feedback, and I'm sorry to hear about your experience. We would be happy to assist you with any issues you're having with your store. Please reach ...
I got a chargeback because my shipping took too long. I got the stupid items but they deactivated my account. Good luck trying to speak with someone about your issues
Hi there! I am sorry to hear about this situation, dealing with chargebacks is never an easy situation. Our support is available 24/7 through our Help Center: https://bit.ly/ ...