Reviews (5,673)

Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing product visibility and boosting sales, noting its user-friendly interface and easy setup. Key features like real-time order tracking, secure checkout, and personalized recommendations are valued for improving the shopping experience. Merchants also appreciate the eco-friendly delivery options and seamless Shopify integration, with customer service noted for its responsiveness and helpfulness in supporting marketing strategies and brand loyalty.

October 21, 2022

Banned me for no reason at all. My chargeback rate is not above 1% at all. Also they won't display my product for god knows what reason

Alpha Weebs
United States
About 1 year using the app
Shopify replied November 10, 2022

Hi there, thanks for taking the time to review the Shop sales channel.

Sorry to hear about your experience and trouble with eligibility for our Shop sales channel.

If you ...

Edited March 30, 2023

Not had this long but won't let me edit my main shop page to change picture ect not good at the moment

Beau's Bites
United Kingdom
12 months using the app
Shopify replied April 13, 2023

Hi there, thanks for taking the time to review our sales channel. I understand you're running into issues with the customization of your store within the Shop app.

There's a ...

November 8, 2023

Can't even change the store header, random review ranking. So far, only problems.

arrtopia
Australia
11 months using the app
Shopify replied November 10, 2023

Hi Arrtopia, thank you for taking the time to leave a review for the Shop sales channel. I am sorry to hear you haven't had a great experience so far, and I want to assist ...

June 14, 2023

we started with the app everything was going ok at first. We even had a few sales. Suddenly, no more sale, no more anything. After a lot of efforts, we were told our shop is not qualify. I have no clue why we are not qualify suddenly. Please someone explain.

mikanjomi
United States
10 months using the app
Shopify replied August 18, 2023

Hi, mikanjomi.

Thanks for stopping by!

Unfortunately, through the app store, we are unable to view information regarding your shop not qualifying for the Shop app. I ...

Edited March 21, 2023

I did not install this app. I saw it listed and wondered what the heck is Shop!? Why is this here when I did not install it?!!!

CaMo Design and Print
United States
10 months using the app
Shopify replied March 29, 2023

Hi there, thanks for taking the time to review our sales channel. I understand you've some frustrations about the sales channel suddenly appearing in your admin.

As mentioned ...

March 28, 2023

Super annoying that the Schedule Availability feature is not active on this Shopify developed app. All the other sales channels base availability on the inventory of the shop itself. But this app ignores the "Scheduled Availability" and ignores the stores inventory.

Kinda Dumb!

moderncooking.com
Germany
9 months using the app
Shopify replied March 29, 2023

Hi there, thanks for taking the time to review our sales channel. I understand you have some frustrations about the current functionality of the Shop sales channel.

Future ...

January 4, 2024

Buona

Fruttaincassetta
Italy
8 months using the app
Edited March 29, 2023

The Shop app has some good aspects to it, but in our case its absolutely useless as Shopify has decided to not allow shops who at any point has received IP claims to join.

I understand the general idea of this and the intention to keep copies out from Shop, but as a side effect it also shuts out sellers who have been targeted by claims without legal basis like in our case. This policy also ...

Made of Sundays
Finland
6 months using the app
Shopify replied March 29, 2023

Hi there, thanks for taking the time to review our sales channel. I understand you had some trouble with eligibility for our Shop sales channel. If you were deemed ineligible ...

Edited March 19, 2024

the wording is covering up the products on my store

Unique Luxe Life
United States
About 2 months using the app
Shopify replied October 21, 2023

Hi, Unique Luxe Life.

Thanks for taking the time to leave your review.

While we're not able to take a look at your store from here, I recommend getting in touch with our ...

October 21, 2022

I don’t know what’s goin on with this Shop app but it’s not working for me. I want to use it, it’s just not letting my customers choose that option to fill it out. I tried fixing it but it’s still saying Shop app is not approved for my website smh idk what to do at this point

Gift A Luv1
United States
About 1 month using the app
Shopify replied November 10, 2022

Hi there, thanks for taking the time to review the Shop sales channel.

Sorry to hear about your experience and trouble with eligibility for our Shop sales channel. If you ...