Reviews (5,118)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies setup and navigation, enhancing the shopping and selling experience. It features robust order tracking and organization, personalized product recommendations, and effective tools for increasing traffic and sales. The app's security and smooth checkout process build customer trust, while the support team is noted for their responsiveness and helpfulness.

April 3, 2024

This is a convenient way for consumers to buy from our store but the delivery is not great.
The way product images are cropped differently from the online store creates an inconsistent appearance from one to another.
All images should be based off the 1:1 ratio like the online store.
A timed availability feature would be great too. Being able to set a date & time to release products on the online store is very useful but having to manually post to the shop app is a pain.

Olympia Skateshop
United States
About 1 year using the app
May 1, 2024

No sales in 6 month using shop, which is to say the least is disappointing, hopefully things turn around soon. I will be sure to add more feedback in the future.

Online Shop AU.com
Australia
About 1 month using the app
Shopify replied May 2, 2024

Hi there. Thank you for sharing your review. While having your products available on the Shop App does increase their visibility, there are a few additional steps you can take to increase the chance of a sale. Feel free to view our guide here (https://shopify.link/ZLvQ) on how you can improve your marketing and promotions. -Mac, Shop Support

September 26, 2024

Ma boutique n’est pas active

SweetBlum™
Belgium
2 months using the app
June 3, 2024

Some of our customers mentioned the difficulty of making payments

Tiffany Hamilton Premium Market
United States
3 months using the app
April 8, 2024

Hi
welcome to my online business shop I hope you must like the products that I added to my shop I will try to find the right product for you and for my shop I am always available for guys

Abdul shop19
United Kingdom
About 2 months using the app
Edited July 1, 2024

Very easy to use

LaFaye Creations
United States
21 days using the app
February 27, 2024

Sometimes when you try to pay by installments, there are challenges. Sometimes the Shop icon is not available at checkout then you go to Affirm to try to get the virtual card and their quality of the app they use for the selfies and taken photos is horrible it makes the document blurry so you automatically get denied.

TIK ENTERPRISES
United States
8 months using the app
March 25, 2024

I don't have any experience with Shop yet, but I will share my opinion when I do. M

Matthew Home OGZD
United States
About 2 months using the app
April 20, 2024

Hard to migrate with Shopify but all in all it’s good

Assorted Treasures
United States
3 months using the app
April 3, 2024

If u make stuff u love to make n wanna sell it somewhere u can do it here for sure

scandalous reflections
United States
3 months using the app