Reviews (5,673)

Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing product visibility and boosting sales, noting its user-friendly interface and easy setup. Key features like real-time order tracking, secure checkout, and personalized recommendations are valued for improving the shopping experience. Merchants also appreciate the eco-friendly delivery options and seamless Shopify integration, with customer service noted for its responsiveness and helpfulness in supporting marketing strategies and brand loyalty.

May 11, 2024

If you get a chargeback, thats not your fault. they will disable your account

Authority Fitness
United States
Over 2 years using the app
Shopify replied May 13, 2024

Thank you for taking the time and bringing this to our attention. While the chargeback decisions are completely handled by the financial institutions, the chargeback rate is ...

May 30, 2024

The app is installed by default. Even if you install they leave traces of your store and products to the app and they force you to keep the app installed to remove them which makes no sense. This is what their Support said.

Japanese Taste Business
Japan
29 days using the app
Shopify replied June 4, 2024

Hi there. Thank you for sharing your review. This app is available to eligible merchants. If you prefer to disable it's functionality, kindly head over to the Shop Channel ...

July 31, 2024

Ca a l'air vraiment sympa, mais mes produits nécessitant de la personnalisation.
J'aurais voulu que les options de personnalisation soient disponibles aussi sur shop.

Mon Tampon Prénom
France
Over 1 year using the app
May 24, 2024

The Shopify payments is not available in my region India so i'm unable to use shopify payments.. please do something

BaKLoL
India
About 2 months using the app
July 16, 2024

It is to hard to get help

LaNeek's Tasty Treats
United States
4 months using the app
October 6, 2024

.

Useful
Portugal
9 months using the app
March 29, 2024

customers will write reviews negative prior to receiving orders

Shop Sassy Chick
United States
Almost 3 years using the app
Shopify replied April 1, 2024

Hey there! Thanks for sharing your concerns. We would love to understand more about the issues you're experiencing with using the Shop app. If you're open to it, please reach ...

May 11, 2024

me gustaria que remuevan un review falso nosotros si hicimos la orden de uin cliente llamada yiseli y fue deliveered

Giandy
United States
8 months using the app
April 16, 2024

Setting the store up is too complex and can't easily be set out in an orderly fashion

The Writing Centre
United Kingdom
About 1 month using the app
June 24, 2024

THIS APP IS NOT AVAILABLE TO SOUTH AFRICAN SHOPIFY STORES YET IT COMES DEFAULT ON THE SHOPIFY STORE.

I HAVE HAD 6 SHOPIFY STORES ALREADY AND NONE HAS MADE SALES AND I CLOSED THEM ALL.BUSY WITH A VERY LAST FINAL ONE TO SEE.

REQUEST: MAKE THE SHOP APP AVAILABLE TO SOUTH AFRICAN BASED SHOPIFY STORES. PLEASE

Wireless-Tech
South Africa
About 2 hours using the app
Shopify replied June 26, 2024

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As I can completely understand the impact of this, I've gone ahead and shared your ...