Reviews (4,481)

Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and effective order tracking system, noting improvements in sales and traffic post-integration. They appreciate the personalized product recommendations, which enhance customer engagement and product discovery. Additionally, the app's efficient shipping, secure payment options, and exceptional customer service contribute to a positive shopping experience and customer loyalty.

March 25, 2024

I don't have any experience with Shop yet, but I will share my opinion when I do. M

Matthew Home OGZD
United States
About 2 months using the app
March 20, 2024

hello ineed you maketing

Jemysonn Enterprise
United States
2 months using the app
February 27, 2024

Sometimes when you try to pay by installments, there are challenges. Sometimes the Shop icon is not available at checkout then you go to Affirm to try to get the virtual card and their quality of the app they use for the selfies and taken photos is horrible it makes the document blurry so you automatically get denied.

TIK ENTERPRISES
United States
8 months using the app
November 29, 2021

Why can I not see the app after I download it ??????????????????????????????????????????????????????

Conscious tees inc.
United States
Over 2 years using the app
Shopify replied November 30, 2021

Hi there, thanks for taking the time to review the Shop sales channel.

Sorry to hear you're not seeing it reflected in your Admin after downloading it, we have sent you an email so that we can investigate this for you. Please reply there so that we can investigate this for you.

Looking forward to supporting you!

Dee,
Shop Support

July 25, 2021

I have used this app for about a week. It shows a couple of people have looked at items in my store. I think in a few months I will have more data to give a more thorough review of the app. The one complaint I have is that my product thumbnails are cropped in a weird way on my store's profile, especially the landscape ones. This was surprising because the product photos look good on the mobile version of my store's website. Is there a way to update how the product thumbnails look on the Shop app without changing the look on my mobile site?

Donovan James, LLC
United States
Over 2 years using the app
Shopify replied August 3, 2021

Hi there, thanks for taking the time to review the Shop app. We're glad to hear you're seeing traffic already. We appreciate your feedback regarding the product image display. I have sent you an email so that I can share more information with you regarding this. I look forward to speaking with you further! Dee, Shop Support

February 28, 2024

I would recommend this app to others.

Dollar for Daisies
United States
3 months using the app
January 22, 2024

great

Palace_Premium
United Kingdom
10 months using the app
May 11, 2023

this app would be 5 stars if the reviews were integrated with our Shopify website product reviews. otherwise I am happy with the amount of reviews this generates!

Rackk & Ruin
United States
Over 1 year using the app
Shopify replied August 23, 2023

Thank you for your review and feedback! -Emily, Shop Support

September 9, 2023

im having trouble adding shopify payment method. it says i dont meet product requirements. can i get some assistance with this issue? thank you

HomesAbroad
United States
Over 1 year using the app
Shopify replied September 14, 2023

Hey, there! Thanks for taking the time to review the Shop Channel App. For Shopify Payments product eligibility requirements, please refer to this guide here: (https://shopify.link/vaZB). Should this not solve your issue, we encourage you to reach out to us directly here: (https://shopify.link/bmyj). -Maz, Shop Support

March 4, 2024

I don’t know yet.. that sale was refunded

Shine Sparkle Studio
United States
About 1 month using the app