Reviews (5,120)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that simplifies setup and navigation, enhancing the shopping and selling experience. It features robust order tracking and organization, personalized product recommendations, and effective tools for increasing traffic and sales. The app's security and smooth checkout process build customer trust, while the support team is noted for their responsiveness and helpfulness.
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Why can I not see the app after I download it ??????????????????????????????????????????????????????
Hi there, thanks for taking the time to review the Shop sales channel.
Sorry to hear you're not seeing it reflected in your Admin after downloading it, we have sent you an email so that we can investigate this for you. Please reply there so that we can investigate this for you.
Looking forward to supporting you!
Dee,
Shop Support
I have used this app for about a week. It shows a couple of people have looked at items in my store. I think in a few months I will have more data to give a more thorough review of the app. The one complaint I have is that my product thumbnails are cropped in a weird way on my store's profile, especially the landscape ones. This was surprising because the product photos look good on the mobile version of my store's website. Is there a way to update how the product thumbnails look on the Shop app without changing the look on my mobile site?
Hi there, thanks for taking the time to review the Shop app. We're glad to hear you're seeing traffic already. We appreciate your feedback regarding the product image display. I have sent you an email so that I can share more information with you regarding this. I look forward to speaking with you further! Dee, Shop Support
this app would be 5 stars if the reviews were integrated with our Shopify website product reviews. otherwise I am happy with the amount of reviews this generates!
Thank you for your review and feedback! -Emily, Shop Support
im having trouble adding shopify payment method. it says i dont meet product requirements. can i get some assistance with this issue? thank you
Hey, there! Thanks for taking the time to review the Shop Channel App. For Shopify Payments product eligibility requirements, please refer to this guide here: (https://shopify.link/vaZB). Should this not solve your issue, we encourage you to reach out to us directly here: (https://shopify.link/bmyj). -Maz, Shop Support
wish there was more advertisement tools to help promote shop. not just a small link on website. would like to be able to do links to App stores etc in emails.
Thank you for your review and feedback. We have great resources on how to promote your business. Here is a really helpful one: (https://shopify.link/YW2j). -Emily, Shop Support
Pretty good but too limited and basic with options for personalising your shop. Also desperately needs the ability to add Metafields to product pages - for example some products we sell take 2-3 weeks to fulfil, there is no way to relay this information without editing the product description every time the item goes in or out of stock on the Shop App unlike our website which uses Metafields to do so
Hi, there. Thank you for your review! I'm happy to pass along this feedback. We're always looking for ways to improve the app and these are great suggestions. This guide can help you customize your Shop store with the available options in the meantime: https://shopify.link/N8L8. -Erin, Shop Support