Reviews (5,676)

Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing product visibility and boosting sales, noting its user-friendly interface and easy setup. Key features like real-time order tracking, secure checkout, and personalized recommendations are valued for improving the shopping experience. Merchants also appreciate the eco-friendly delivery options and seamless Shopify integration, with customer service noted for its responsiveness and helpfulness in supporting marketing strategies and brand loyalty.

December 14, 2024

I've never sold anything on shop but i have used shop to track my orders and they are always accurate and timely about all my packages.

The Worlds Most Famous
United States
4 months using the app
November 29, 2024

Perfect app but why we don't have the right to run ads on this amazing app

Shopsteria
United States
11 months using the app
November 22, 2024

Shop PAY IS A GOOD THIN GOOD THING AND IT HELPS TOO KEEP OUR INFORMAION SAVED SECURELY AND IT HELPS TOO PAY OR USE OUR CREDIT OR DEBIT CARD DETAILS WITHIN SECONDS AM REALLY IMPRESSED WITH THIS SERVICE I LIKE IT

Disobedience
United States
6 months using the app
January 1, 2025

Does exactly what it should and that’s make things easier for the consumer. I’m at the beginning of this glorious journey but I already see the potential of my store.

Holiday Java
United States
13 days using the app
October 26, 2024

I have an incredible experience on Shop’s platform! The entire process was seamless, from browsing to checkout. Their well-organized website made it easy for me to find exactly what I was looking for without any hassle. I appreciated how they provided detailed product descriptions and helpful reviews, making me feel confident in my choices.

The checkout process was smooth and secure, and I received my order quickly. The packaging was sturdy, and everything arrived in perfect condition. Their customer service team was responsive and genuinely cared about my experience, promptly addressing my questions. It was a refreshing experience, and I’ll be shopping with them again!

Cartor Stores
United States
Over 1 year using the app
December 15, 2024

i love it,, got most of my customers through shop pay

CelluMate
United States
About 2 months using the app
December 6, 2024

Love the ease of use. Keep up the great work!

The Game Store
United States
8 months using the app
January 23, 2025

understandable gives beginners like me a chance at making sales :)

Shaphenchy
United States
8 months using the app
December 15, 2024

I like it I like how it keeps track of everything. It shows my tracking. I’ve ordered stuff from other people off of there just because I seen it I mean, I like it.

Mimi’s Bling Self Defense Keychains and more
United States
2 months using the app
December 27, 2024

Easy to navigate and send buyers to my website!

SnoCo Candles
United States
8 months using the app