Reviews (5,684)

Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its user-friendly interface that simplifies browsing, buying, and checkout processes. They appreciate the effective real-time order tracking, seamless Shopify integration, and robust customer engagement tools that enhance brand loyalty and repeat business. Features like personalized product recommendations, secure payment options, and carbon-neutral delivery options also receive positive feedback. The responsive customer service and promotional tools are ...

June 15, 2024

Het is goed

Jexa.
Netherlands
15 days using the app
May 11, 2023

this app would be 5 stars if the reviews were integrated with our Shopify website product reviews. otherwise I am happy with the amount of reviews this generates!

Rackk & Ruin
United States
Over 1 year using the app
Shopify replied August 23, 2023

Thank you for your review and feedback! -Emily, Shop Support

September 9, 2023

im having trouble adding shopify payment method. it says i dont meet product requirements. can i get some assistance with this issue? thank you

HomesAbroad
United States
Over 1 year using the app
Shopify replied September 14, 2023

Hey, there! Thanks for taking the time to review the Shop Channel App. For Shopify Payments product eligibility requirements, please refer to this guide here: (https:// ...

July 15, 2023

wish there was more advertisement tools to help promote shop. not just a small link on website. would like to be able to do links to App stores etc in emails.

Christmas Perks
United Kingdom
About 1 year using the app
Shopify replied August 15, 2023

Thank you for your review and feedback. We have great resources on how to promote your business. Here is a really helpful one: (https://shopify.link/YW2j). -Emily, Shop ...

January 22, 2024

great

Palace_Premium
United Kingdom
10 months using the app
December 8, 2023

bien

Painstopelectric
Canada
9 months using the app
February 27, 2024

Sometimes when you try to pay by installments, there are challenges. Sometimes the Shop icon is not available at checkout then you go to Affirm to try to get the virtual card and their quality of the app they use for the selfies and taken photos is horrible it makes the document blurry so you automatically get denied.

TIK ENTERPRISES
United States
8 months using the app
May 23, 2023

Pretty good but too limited and basic with options for personalising your shop. Also desperately needs the ability to add Metafields to product pages - for example some products we sell take 2-3 weeks to fulfil, there is no way to relay this information without editing the product description every time the item goes in or out of stock on the Shop App unlike our website which uses Metafields to ...

Hobby Figures
United Kingdom
7 months using the app
Shopify replied August 24, 2023

Hi, there. Thank you for your review! I'm happy to pass along this feedback. We're always looking for ways to improve the app and these are great suggestions. This guide can ...

April 23, 2024

Boa cchffvjkg

EzoPlace
Portugal
6 days using the app
July 23, 2022

Already breaking and cost me two sales. Let's see what happens with support trying to fix this situation.

HealFast
United States
4 months using the app
Shopify replied August 3, 2022

Hi there, thanks for taking the time to review the Shop sales channel. I would be more than happy to look into this further and I have sent you an email so we can continue ...