Reviews (4,479)

Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and effective order tracking system, noting improvements in sales and traffic post-integration. They appreciate the personalized product recommendations, which enhance customer engagement and product discovery. Additionally, the app's efficient shipping, secure payment options, and exceptional customer service contribute to a positive shopping experience and customer loyalty.

Edited June 28, 2024

I haven’t really used it much but i haven’t had any problems with it so far.

GEL GALAXY
United States
16 days using the app
June 3, 2024

Some of our customers mentioned the difficulty of making payments

Tiffany Hamilton Premium Market
United States
3 months using the app
May 1, 2024

No sales in 6 month using shop, which is to say the least is disappointing, hopefully things turn around soon. I will be sure to add more feedback in the future.

Online Shop AU.com
Australia
About 1 month using the app
Shopify replied May 2, 2024

Hi there. Thank you for sharing your review. While having your products available on the Shop App does increase their visibility, there are a few additional steps you can take to increase the chance of a sale. Feel free to view our guide here (https://shopify.link/ZLvQ) on how you can improve your marketing and promotions. -Mac, Shop Support

April 3, 2024

This is a convenient way for consumers to buy from our store but the delivery is not great.
The way product images are cropped differently from the online store creates an inconsistent appearance from one to another.
All images should be based off the 1:1 ratio like the online store.
A timed availability feature would be great too. Being able to set a date & time to release products on the online store is very useful but having to manually post to the shop app is a pain.

Olympia Skateshop
United States
About 1 year using the app
September 9, 2024

Why it is not working in Lithuania, when for example it works in Romania? what's the difference? And when you are planning to expand to more countries?

Liumy Albums
Lithuania
10 minutes using the app
Edited July 1, 2024

Very easy to use

LaFaye Creations
United States
21 days using the app
April 8, 2024

Hi
welcome to my online business shop I hope you must like the products that I added to my shop I will try to find the right product for you and for my shop I am always available for guys

Abdul shop19
United Kingdom
About 2 months using the app
September 26, 2024

Ma boutique n’est pas active

SweetBlum™
Belgium
2 months using the app
April 20, 2024

Hard to migrate with Shopify but all in all it’s good

Assorted Treasures
United States
3 months using the app
April 3, 2024

it just takes some getting used to. and my website can't be loaded to facebook for some reason.

RLS Creations
United States
About 2 months using the app