Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping app for its user-friendly interface, seamless integration with Shopify and AliExpress, and robust automation features. They value its advanced pricing rules, image editing, and bulk product editing capabilities. The responsive customer service and comprehensive training content are also praised. Unique features such as product bundling, multiple suppliers, and alerts for price or product changes are highlighted. Some merchants also note the benefits of cash back on orders through its integration with Admitad.

August 2, 2020

This is very practical and easy to use app. I am a bigginer in all this online store world and definitely it has been a crucial and helpful tool to develop my shopify store. Totally recomend.

BP & G
El Salvador
11 months using the app
July 20, 2022

Greg in Dropified has helped me a lot and still is and I'm very grateful for his assistance, patience and honesty!

OLYMPUS-X
Sweden
10 months using the app
Edited April 19, 2019

App is good but customer service is not so good. I have been charged twice for 7 month (both by shopify app + Dropify app). customer service fixed the bug and when I installed the app second time, I was charged again by both parties. Time consuming to fix all that, I asked customer service to give me an offer as an excuse, they refused. They don't care about customers, they only want you to pay the app. Sad...

Now, the app does not work anymore, I can not access it. Removed it then I can not install it anymore. Customer support says he can do nothing because of weekend, I have to wait many days to have bug fixed.

Bad bad service, how do you think I can manage my store????????

DinoLoveStore
United States
9 months using the app
Dropified replied April 22, 2019

Thanks for your review of the app, and we're really sorry to hear that you had some issues with billing. It seems like the issue started because you created multiple Dropified subscriptions. It does look like it was all sorted out now, but I can certainly understand the frustration.

We definitely care about all of our customers, and we'll continue to work towards improving our service and app.

Meanwhile, please reach out to Dropified Support team to make this better.

Thank you.

Edited September 8, 2019

This has to be a joke! I spent 2 hours synching all my products just to reallise this App DOES NOT SUPPORT GLOBAL SHIPPING RULES you have to take Epacket or otherwise its what the supplier choses. NO WAY TO SET GLOBAL SHIPPING RULES.
This app is advertised as fully automated, no?!

Support didnt care and first told me its possible, later then realised its not. Just sad, wasted hours!

EDIT:
Yes you guys finally explained to me that I have to go to EACH ITEM I sell, and follow a 15 click Procedere where I have to set shipping for EACH PRODUCT separately, and each country I ship one by one, typing in country names ....!! If seller changes shipping, I have to do it all over again, FOR EACH PRODUCT.

I’m gonna leave this at 3 star because otherwise people like me won’t find it.
The rest of the app looks good so far, I actually really like it.
But it’s nearly unusable like this, and this is not some crazy feature I request, this is the most basic function an ordering app should have!
Actually I expected multiple failback options, or even rules like fastest shipping below X$ ... that would be appropriate for an app charging 600$/year!

Naturschoen
Germany
8 months using the app
Dropified replied August 13, 2019

Hi Philipp, I'm sorry to hear that we didn't have the feature that you were looking for. I've messaged you through your support ticket to explain that this is possible on a per product basis, so you can set different shipping options for each product or supplier - rather than setting the same option for all products.

We're always looking to improve our service and hopefully we can implement a global option soon :)

Thanks!

August 25, 2019

Very very disapointed. I had great expectations finally found out that it was a total scam! The app is Aliexpress focus. So if you are expecting to export smoothly products from Walmart or any other retailers...forget about it!! Lot of bugs. Sometimes you try to import product it just does not work. I've upgraded my plan in order to have several stores but the app takes time to integrate new added stores. So when you want to import products to new added stores, the stores doesn't appear so you just can't import. Other point is shipping. You need to check by yourself if the retailer ships internationaly (while other like wholesaledeals or big buy make it very easy to know as you can filter retailers using their shipping solution). Other point you don't clearly see the wholesale price. It's nice to say you can change price of the products but what about profit margin ?? You have to do everything manually except if you're using aliexpress. I should have never signed up. Never! What a waste of time & money!

Besthomes Secrets
United Kingdom
6 months using the app
Dropified replied August 28, 2019

Thank you for your review of Dropified, and I'm sorry to hear that you had some trouble with product importing.
We offer product importing ability for many supported sites, but some of those sites do tend to change things on their sites regularly. We make every effort to get our extension updated based on those changes so that importing will work again, but sometimes, it can take time.
Also, when you connect more stores in your Dropified account, usually you just need a re-sync for the extension to recognize the newly added store which only takes a few seconds to do.
Again, I'm sorry to hear that you had some trouble with getting things going with Dropified. You can reach out to the dedicated Dropified Support Team at anytime if you need some help with troubleshooting.

Please do reach out via live chat so that we can help to make your experience with Dropified better 🙂

July 6, 2021

I Migrated from Shopmaster and this was the first app I tried, and what I can say after 3 months of utilization is that Shopmaster was way better and way cheaper. it is hard to rely on this app to manage your business and I will look for another app.

Broadwaytendency
United Kingdom
6 months using the app
Dropified replied July 21, 2021

Hi there, Thanks for taking the time to leave us a review. And I'm sorry to hear that your experience hasn't been great. Have you reached out to the Dropified Customer Success team to help address your concerns?

You can reach us at anytime via email at support@dropified.com or Live Chat!

We're looking forward to hearing from you 😎

Edited December 1, 2019

I think it is too expensive. It is a good app but if you have 2-3 stores you are paying $127.00 per month. That is a lot. It should be less expensive like around $25.00 per month and a better deal if you have multiple stores.

Top Toys of the Year.com
United States
7 months using the app
September 10, 2022

brilliant app easy to use for dropshipping ,just save to chrome extension,and away you go very easy edferifue0fs;pdc[as-f9=werf[sa-d0cozcjnkxdncosrifje9rf

Baby-Boutiques
Pakistan
8 days using the app
March 15, 2019

This app use to be amazing but ever since they switched a lot of their policies and plans it went to complete crap. For someone who owns multiple stores its simply not worth it paying their high fees when I can simply just use other apps that I need the same features for way cheaper. Wouldn't recommend if you own multiple stores. Seen a lot of my friends switch over to different apps since dropified implemented these new plans.

OakHousehold
United States
5 months using the app
Dropified replied March 20, 2019

Thank you for your review. It looks like you're actually grandfathered into one of our older plans, so you can continue to use that plan for multiple stores if you'd like.

However, our newer plans actually make it much more affordable and practical if you have 3 or more stores. Plus with all the new features, it even makes sense to upgrade just for the benefit of having the additional features. Check out our Pricing page to see the features and benefit of each plan www.dropified.com/pricing

Anyway, we do understand that embracing change isn't easy. Reach out to our Support Team via email support@dropified.com or live chat, and we'll be happy to work this out with you.

Edited September 25, 2018

PROS:
[+] Great order queue fulfillment automation and ability to just order everything in one smooth process unlike stop-and-go with Oberlo;
[+] Audit tools to avoid duplicate orders;
[+] Extension to import is a lot better than Oberlo;
CONS:
[-] Pricey. Only some features that matter truly over Oberlo.;
[-] Product database is poor. Automation is limited to Aliexpress.;
[-] Inventory management leaves a lot to be desired. Oberlo clearly wins in this important feature. Dropified's response was just deal with it via the alerts?

New Pretty Finds
United States
6 months using the app