Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify and other marketplaces, and its user-friendly interface for feed modification. It's highly effective in resolving Google Merchant Center issues, leading to increased sales and traffic. The customer support is often praised for its responsiveness and expertise. The app supports multiple languages and complex configurations, catering to diverse business needs. It's recommended for managing product feeds and fixing issues with Google Merchant Center and Meta accounts.

September 30, 2019

GREAT APP AND GREAT SUPPORT. Really helpful after sales support. Its seemless and updates merchanter centre in real time...will recommend anyone who wants to simplify their shopping. EXCELLENT SERVICE!!!

Trophy Empire
South Africa
About 3 years using the app
June 25, 2018

Henri offered me personalised service. I am incredibly happy with this app. Best service of any company I have experienced to date from Shopify apps!

Skull Global
South Africa
About 1 month using the app
November 21, 2019

great app! i highly recommend for all south african stores. got me sorted with pricecheck in 15 minutes. I'm ready for black friday.

Smartscene
South Africa
About 1 month using the app
November 28, 2016

I have tried several other similar apps and ShoppingFeeder is the ONLY one that works! Setting up these product feeds is always tricky, but this company actually works with you at each step to get it done for you to maximize your listings and traffic.

Shoutout to Kevin! Best customer service possible!

theprettytree.com

Pretty Tree
United States
About 1 month using the app
Edited March 31, 2022

I have been using Shopping Feeder for a number of years and I can honestly say I've never had any major issue creating feeds and getting campaigns live. Their support is excellent (thank you James) and their team is always willing to go above and beyond. It's the only 3rd party feed management tool you will need

The CribStore.com
South Africa
About 1 month using the app
ShoppingFeeder replied August 23, 2022

We just love helping our amazing customers. Thanks for this great bit of feedback!

September 27, 2019

if you are looking for an app that solves all your shopping problems, stop searching and install.   I have had so many problems, and these were not due to the app, Collen and Kurt have been helped me every time again. Would recommend to anyone looking to simplify Google Shopping.  

Tech burg
South Africa
About 1 month using the app
Edited September 12, 2019

A big thank you to Shepard & Collen for making this so easy for me to understand, also for taking me through each step of the way! AWESOME support from the both of them, what a pleasure to deal with this team! You guys rock! Keep Up the good work! Very happy so far!! I'm looking forward to seeing out online store visits increase, and our sales to pick up! Hope the "MOMENTUM" swings fast!
Thanks Guys!

BEADED CREATIONS
South Africa
30 days using the app
June 1, 2020

Easy to use and set up. The results in increased sales were almost immediate. Thank you for a great product.

Playaboule
United States
29 days using the app
ShoppingFeeder replied June 11, 2020

So excited that you like our product. There's more exciting things to come. Reach out to us any time you need anything!

August 10, 2019

Support, support, support...non existent. Careful with this app if your feeds are important to your business. They are severely understaffed and support issues are resolved sporadically. There is a function that is broken in the app where ignore variants stopped working and also the product match when you ignore variants is also broken causing issues on your website because it cannot match back to a product: https://d.pr/i/rnxCWg. The developer doesn't seem to understand that there are two parts to the Facebook feed: the feed upload and the fields in the feed so that when someone visits your site a product match happens.

Nyloon Watch Bands
United States
Almost 2 years using the app
ShoppingFeeder replied August 11, 2019

Hi LaTesha,

While we do appreciate all our reviews (positive & negative), it really saddens me when we get a review like this. I do appreciate your concerns, but I can assure you we are not understaffed and our reviews attest to our focus on customer satisfaction, and we are known for going the extra mile.

Every now and then there is a problem which doesn't get the urgent attention that is required and for this I apologise. I'd be happy to talk through solutions to your problems and walk you through solving your issues.

I really want you to become a happy customer, and having a long-term, happy customer is far more important than short-term financial gain. I will contact you by email to make sure we can help you, at no charge, fix the issues that you seem to have experienced and use ShoppingFeeder for your benefit.

Look forward to working together in a positive way.

Best,
Kevin (Founder)

March 7, 2017

Works great at getting us a google product feed. Highly recommend! Need it? Do it!

John
Owner
Radar Toys

Radartoys
United States
29 days using the app