Reviews (340)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, particularly noting team members like James, Henri, and Kurt for their quick and expert assistance. The app is user-friendly with an easy setup process and excels in managing product feeds across multiple platforms such as Google, Bing, and Facebook, enhancing product visibility and reach. It offers rapid issue resolution, often interacting directly with Google, and provides valuable analytics for tracking performance. Merchants find it cost-effective and appreciate features like multi-store management under one account, customization options like custom URL tagging, and global feed management capabilities, making it a robust tool for optimizing online sales channels.
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Updated review for ShoppingFeeder - The team have been very supportive since we decided to continue trialling this app. There's a bit of a learning curve for us but team go the extra mile with help. They reply promptly. The app's functions are many, we are still learning and yet to go live on google shopping. But we can see why you would want to use this app. Hope to report further once we go live with google shopping.
Great App and quick flawless support. Required some help to truncate long descriptions & Kurt was right on it. Now an integral part of our marketing platform.
This must be the best service I have ever received! They hold your hand step by step all they way through..., They got me from making no sales to making sales in no time and getting lots of traffic to my store. Thank you Shopping Feeder for the excellent service.
Collen really takes the time to walk you through, and show you what to do and how to do it to make sure everything is set up correctly. He answers any questions you might in the setup. Amazing work .....
I have installed this app and are making set up
Easy to use, and once it's set up, it doesn't require further work. Awesome job.
If you are a big business, this app is DEFINITELY NOT FOR YOU - their customer service team can only handle small time stores, because they have an inability to provide solutions in a timely fashion (to bugs constantly caused by their own feed).
You will constantly have to troubleshoot errors in Google merchant and bang your head with their so called "customer service" team which is always 2 people (Kurt and Henri).....who can be very rude at times!!
Are you big store in terms of revenue? build your own feed or do more research on an app that can support your needs before you jump on this....TRUST us, been with shoppingfeeder for almost 3 years and tried everything we could to work with them but reached a point that the cost of constantly dealing with their customer service was more than switching to other solutions of our own!!
By the way, we have noticed recently this app is updating its responses and write fake claims like "thanks for your understanding, after our conversation e.t.c"........after a quick research it seems like other customers who provided negative reviews are experiencing the same issue (false claims that never happened).
Thank you for taking the time to leave this review. I'm so glad we had a fruitful conversation on the phone. Looking forward to continuing our great relationship.
I give 1 star always have a problem with google merchant it stop feed many time iam give up not recommend
I used this app to get our feed with Share-a-Sale up and running. It took a little back and forth but the team was responsive and helpful. Highly recommend!
WARNING: This app continues to charge you even if you delete it from your shop! It looked fine on the first shop, because we got help to set it up. BUT! We got second shop and did not get help to set the app the second time, the app is rather incomprehensive, so you will need help to set it up, and if they don't help you, you are stuck. So, finally after several weeks of trying to get help, we deleted the app and found another one. BUT: It is still charging you for the app! And they are not answering on emails, and there is no possibility to delete your account in the app.
WARNING!