Reviews (7,423)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface and straightforward setup. They praise the responsive customer service, especially for customization help. The app boosts website professionalism and sales by displaying purchase pop-ups and social proof. Features like up-sell and add-to-cart options are credited with increasing average order values and conversion rates, making it a valuable tool for enhancing online sales performance.
Refine
-
By rating
I’ve been a customer of sales pop for a few years. and I’ve really enjoyed their app! Having their pop-ups has definetly made my site look more ‘alive’ and increased my sales.
Thanks for the great feedback! We're happy Sales Pop is a part of your store.
Great app! I love how user friendly and how responsive the customer service team is. Definitely recommend this app for your business!
Thanks for taking the time to share your experience :)
Deceptive practices.
We have tried canceling our subscription after being billed the first month. Instead of canceling, they automatically upgraded our account to a pro account. Subsequent requests to switch this to the free plan or 29$ plan via their contact page and through the subscription page (until them billing us was resolved) was met with acknowledgement only to find they've been charging us this higher rate for months now.
We understand that uninstalling an app from your store can be complicated and are sorry you did not successfully uninstall Sales Pop when you first reached out to us in February. We did try following up with you after noticing that you disabled Sales Pop, but did not uninstall. As we do not have access to your Shopify Admin and are not able to uninstall for you, your subscription remained active. Sales Pop will auto-upgrade you to a higher plan tier if you exceed your session limit unless you disable auto-upgrade. Many of our subscribers find this useful as they do not want Pops to stop displaying if sessions are exceeded.
Your most recent charge has been refunded.
This is a great app for popups and up-sells, started seeing results almost instantly, I would highly recommend this app for anyone looking to increase their AOV.
Thank you for sharing your review of Sales Pop with other Shopify users. We are glad you enjoy our app!
this app was uninstalled in december still getting charged in january for the app thats not being used
I understand that the way Shopify bills for apps can be confusing at times. Your last charge for using Sales Pop was at the end of November and payment for that charge was never collected. When you uninstall an app or close your Shopify store any outstanding charges are not cancelled and will still be on your billing statement when you reopen your store.
All apps on Shopify must meet strict billing standards established by the platform and we are not continuing to charge you after you cancelled your subscription to Sales Pop. We also issued you a refund for your October charge as requested after you contacted us via Shopify.
There are lots of popup options and this can Increase store conversion by quite a bit.
Thank you for sharing your experience with us. We appreciate it! :)
App works great, super easy to set up, team is very responsive and helpful. A great addition to our CRO strategy. Thank you!
Thank you for sharing your review of Sales Pop with other Shopify users. We are glad you enjoy our app!
It's a must have app, a lot of possibilities, customization, good price and good support.
Thank you for sharing your review here in the Shopify app store! We're glad you enjoy Sales Pop.
Oye mil gracias por el feedback!
Great so far definitely helps covert more
Thanks for taking a moment to review our app! We appreciate it :)
Just started using this app. So far it seems to be very comfortable to use.
Thank you for sharing your experience with us. We appreciate it! :)