Reviews (7,428)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and effective customer support, noting it enhances store professionalism and engagement through customizable pop-ups. It effectively uses social proof to boost customer trust and sales, simplifies setup, and promotes up-sells and cross-sells to increase average order values. Particularly favored by new store owners, it is described as fast, reliable, and exceeds performance expectations.

February 9, 2025

kjbgiugui

YouNari
India
13 minutes using the app
July 19, 2019

The application is not to user friendly, because it's can't create pop up sales to boost the sales.

clovepeak
Indonesia
Over 3 years using the app
Edited July 20, 2024

They bill based on a per-session basis, but the information they can provide around how many sessions were triggered is limited and makes very little sense.

In the app, it shows that I had more sessions than pops - that means that I was billed for sessions in which no popup even showed. That makes no sense, and when I tried to get more info I was given a long response with no explanation or ...

Cooper's Treats
United States
Over 3 years using the app
July 21, 2018

names not shwing.In mobile not showing pop ups

H D International
India
About 3 years using the app
December 6, 2022

their plans changed however I was still charged the higher amount and have been paying an unnecessary $50usd extra for the past 12 months. upon questioning it customer service couldn't care less and provided no alternative offer.

Confettified
Australia
Over 2 years using the app
Sales POP! replied December 8, 2022

Hi! We're very sorry about your recent experience with our Support Team.

We'll reach out and clarify this as soon as possible.

September 24, 2021

The app works well, but I'm pretty upset that they automatically switched me to a paid plan without any previous warning. I suddenly received an email out of the blue saying I was charged $29 to my Shopify billing account for this app. I contacted them immediately and requested a refund since I did not give my consent for a paid plan. The support person I spoke to was trying to give me the run- ...

Werk It Girl Supply
United States
About 2 years using the app
Sales POP! replied September 24, 2021

We are really sorry for the inconvenience this has caused you.

We have sent email notifications before implementing any changes on the app. We just reached out via email and ...

February 8, 2019

I only installed this app so too soon to see if it increases our sales or not. I would prefer to review after a month of use.

Positively Organic Skincare
Australia
Almost 2 years using the app
Edited October 19, 2023

EDITED: 5 stars to 1 star back to 2 stars. TRUST IS EVERYTHING - just be careful. I originally really enjoyed this app and the quick support offered; however, I have QUICKLY gone from the "grower" $15/plan to $129/month plan without my consent. I looked deeper into the app when I realized and saw where the subscription system has AUTO placed me in different subscription levels without my ...

Megan's Pieces
United States
Over 1 year using the app
Sales POP! replied May 18, 2022

Hi Megan, we are very sorry to hear about your recent experience. We reached out earlier today via email, we'd love to hear back from you!

We appreciate and value your ...

Edited July 31, 2019

its good when it works but it keeps stopping for no reason, and sometimes its on but its not working.

Gugu Novelty
Canada
7 months using the app
November 12, 2018

I'm trying the app..... ...................................................... ......................................

Lyam B2C
United States
4 months using the app