Reviews (7,428)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and effective customer support, noting it enhances store professionalism and engagement through customizable pop-ups. It effectively uses social proof to boost customer trust and sales, simplifies setup, and promotes up-sells and cross-sells to increase average order values. Particularly favored by new store owners, it is described as fast, reliable, and exceeds performance expectations.

March 29, 2021

Eu usei ele para testar por 300 pops eles me cobraram 29$
Eu não vi que tinha que selecionar o plano gratuito por ja estava aparecendo que era 0$ mas quando fui ver me cobraram esse absurdo por 300 pops

Aqui Expres
Brazil
22 days using the app
Sales POP! replied March 29, 2021

Hi! We're very sorry about your experience with POP! Sales Pop. We sent an email and we'd love to hear back from you :)

Edited February 4, 2019

Nice App! I chose this app in order to get notifications from my website when there are sales. Nice

Fun Cat Lovers Store
United States
19 days using the app
Edited May 30, 2019

Cool app. A little complicated to use but once you get a hang of it, it becomes a breeze. And the app is free.

GradeProduct
United States
18 days using the app
Sales POP! replied May 30, 2019

Hi! We will contact you directly via email. We'd love to hear your feedback and see how we can improve :)

March 3, 2020

i don't understand. i choose Free plan but im charged $29 USDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDD

MassageMachine
United States
17 days using the app
Sales POP! replied March 4, 2020

Hi, it seems your free trial expired. We've reached out to you via email with more info :)

Update: It seems there was some confusion around the Free Trial & the Free Plan. We have reached out to this customer to clarify.

August 28, 2018

idfk what im doing. im confused. help.

Eleven Sugar
United States
17 days using the app
March 8, 2021

I hired the application in the free mode and was improperly charged! They acted in bad faith and did not return my money.

Essencialseven
Brazil
16 days using the app
Sales POP! replied March 8, 2021

Hi! We appreciate your message. We just sent an email to clarify this situation.

The charge was generated after the 7-day trial period expired but we'd love to discuss it with you. Please reach out back! :)

August 27, 2020

Scam app! Reported to Shopify and delected them out of my store. I don't know why it charge me 29$ , even don't have any trafficc on my store !

Aforcli US
Vietnam
14 days using the app
Sales POP! replied August 27, 2020

Hi! We recently switched to an entirely new application with some major upgrades. It seems that there was a bug related to some users being on the Pro plan even though they selected Free. We're investigating and issuing refunds for any store effected. We sent an email, please contact us back. Thanks!

Edited August 13, 2019

I used this app to help boost my product, I also used this app to get a notification. And this is my first time using it.

Shopify
Nigeria
13 days using the app
June 9, 2019

Tried to fix a bug in the app, but the customer service is poor and lacking in fulfilling their promises. No follow up or response after some time. After two weeks still not working....

Atelier D'Afrique
Netherlands
11 days using the app
September 4, 2018

I tried to contact the team support so many times... They didn't reply on my demand... and i'm still trying to contact them but no answer
I first text the support team the 08/24/18 and they understand my issue only the 08/30/18. And they apologize but they told me that they created and internal report to fix it and let me know but i send them back two more e mails and nothing happened until now.
Will go install the other sales pop app and hope their support team work better.

Beabeautyshop
Morocco
11 days using the app