Reviews (228)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its time-saving capabilities and ease of use in syncing Etsy and Shopify operations. They appreciate the user-friendly interface and straightforward setup, which is accessible even for those without technical expertise. The app effectively manages inventory and order syncing, preventing overselling and streamlining fulfillment processes. Exceptional customer support, particularly noted for responsiveness and proactive communication, enhances user experience. Continuous improvements and regular feature updates, based on merchant feedback, further contribute to its effectiveness in business operations.

January 7, 2021

Fantastic customer service and even offered to work with me for the personal needs in the future. The product sync worked like a dream. A++

Ingrid Press
United States
3 months using the app
June 23, 2023

Shirley's response time is so quick! She took a lot of time to help me through a complicate issue and I greatly appreciate her assistance. This app is going to greatly help me maintain my two stores. Thanks!

Jenny Meadow
Canada
3 months using the app
October 21, 2021

We've waited for a long time for an app that updates shopify and etsy stock levels in real time. This seems to be working perfectly and has so far stopped our overselling issues and simplified day to day running. Support has been great when we asked for an upgrade in Sync time due to the volume of orders we receive. Very pleased so far

The Foundryman
United Kingdom
3 months using the app
December 1, 2020

10/10 Very engaging customer experience
Would love to see this app in constant use by more people.
GoFutureWithLove

GoFutureWithLove
Germany
2 months using the app
April 13, 2022

Etsy Inventory Integration is my favorite app. I'm going to remain a customer of this great service.

Breigh's Boutique
United States
2 months using the app
August 3, 2022

Unbelievable customer service. Very responsive and patient answering may questions. Loving the app so far

theswaddlepro
United States
2 months using the app
shopUpz replied August 3, 2022

Thank you very much for your great feedback!
Service is our top priority:-)
Best,
Shirly.

April 4, 2023

Love the app , Shirly very patient, helpful and fast answering question and problem I have during installing and after using the app.

Crafty Mood
United Kingdom
2 months using the app
September 6, 2023

Quick response and answered my problems in an effective way. thank you.

burnt peach.
United Kingdom
About 2 months using the app
shopUpz replied September 8, 2023

Happy to assist any time with any questions:) Service is my top priority!
Best,
Shirly.

August 4, 2022

I needed assistance getting the app to sync properly and they were incredibly helpful and quickly responsive. I am happy with their service.

SacredPlantCo
United States
About 2 months using the app
shopUpz replied August 4, 2022

Thank you very much for your great feedback :)
Shirly.

May 14, 2023

Needed help with my Etsy and Shopify store; Shirly is probably the best customer service rep I have ever encountered. She was super helpful and made me feel at ease. Thank you Shirly for your patience and very detailed assistance.

My Store
South Africa
About 2 months using the app
shopUpz replied May 14, 2023

Thank you for your great feedback. Happy to assist any time with any questions :)
Best,
Shirly.