Reviews (230)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to efficiently sync listings and inventory between Shopify and Etsy, noting its user-friendly interface and easy setup. The syncing functionality is praised for keeping stock levels accurate and streamlining order management. Exceptional customer support is frequently highlighted, especially the helpfulness of a support person named Shirly. Merchants report that the app significantly enhances their operational efficiency, allowing more focus on creative and customer-facing activities.

May 30, 2022

This app has made my life so much easier! I no longer have to go into etsy or my website when there is a purchase to adjust inventory. It does it all for me. Thank you!

Ambrosia Ambiance
United States
About 1 month using the app
shopUpz replied May 31, 2022

Thank you very much for your feedback.
I do my best to save you time so you can keep growing your Etsy and Shopify business.

November 1, 2021

Great customer service and helpful with all questions and solving every issue. issues not being with the app but human error on set up. So far working well!

the sixteenth page
Australia
About 1 month using the app
February 1, 2022

Excellent app that performs as advertised. I needed a little help getting things setup properly and had a few questions about how it all worked to avoid risking any problems during the initial sync. The support was super helpful and timely. I was up and running in a day or so and the app has been solid and passing orders and inventory between shopify and etsy without fail ever since.

Revolution Fibers
United States
29 days using the app
August 25, 2022

This app is honestly a game changer! I’ve used all of the available functions but my favourite is definitely the inventory syncing. So far it has saved me a lot of time and has stopped me from missing out on sales when things used to go out of stock on one of the platforms. I really highly recommend the app if you run both Etsy and Shopify.

Lula Rocks
United Kingdom
29 days using the app
August 3, 2021

App does what is suppose to. It updates Shopify and Etsy inventory according to what has the latest update time. Once in a while a order doesnt transfer over to Shopify but thats okay, all I can is about the inventory. 5 stars.

Bedazzled Supplies
United States
29 days using the app
July 5, 2023

Shirley THANK YOU SO MUCH for your help and quick response, I just literally started using Shopupz app and I believe I truly took the right decision, price wise it's less than the other platforms and Shirley was very helpful, and friendly. RECOMMENDED!

Boadam's
United States
29 days using the app
February 18, 2022

So far I love this app. Even if I only used it to import my products to Etsy it would be worth it, it's already saved me so much time. Customer service is great as well.

Ninnys Napkins
Canada
28 days using the app
March 25, 2022

App has been working well. I had several questions and Shrily was very responsive and professional.

Soul Charms
United States
28 days using the app
October 6, 2023

Quick and simple to set up. Easy enough to use and it's saving us time! Shirly's great at responding and advising solutions, super efficient and helpful - thank you!!
We tried another app before finding ShopUpz and it wasn't as good as this! Highly recommend!

Soctopus
United Kingdom
27 days using the app
March 5, 2022

I waited to leave a review until I got a dozen Etsy sales so that I could see if everything worked okay, and it does! I am very happy with this app and the customer service! As I have been setting everything up, I've had to message Shirly a bunch with questions, and she's been super helpful. Order fulfillment is seamless. My Etsy orders show up with my Shopify orders and I just fill them as normal within Shopify. All tracking info is sent to the customer and its super simple. As far as I can tell, inventory synching is working well also! Just a few things to note about the app that I didn't understand when I started using it: - I just assumed that when I changed something in one of my Shopify listings, that it would sync with my imported Etsy one and vice versa. This is not the case. Once you import a Shopify listing to Etsy, no edits to either listing will sync to the other. (This isn't an issue for me. It was just an incorrect assumption on my behalf.) - In order to export listings from Shopify, you need to have a fixed shipping profile set up in Etsy. You'll need to export all of your products to that fixed shipping profile. Once they're exported, you can change the shipping profile to calculated if you would prefer, and the items will synch seamlessly. - This is an Etsy thing, not something specifically about this app: in Shopify, we allow our products to go into negative numbers as we make most of our products to order. This doesn't work with Etsy unfortunately. In order for a product to show as available on Etsy, the inventory has to be 1 or more, otherwise it will show as SOLD OUT. There's no option to "continue selling when sold out," like on Shopify. We changed all of our inventory to be +100, meaning if our inventory is 104, we have 4 items on hand. If our inventory is 98, we have -2 and need to make 2 of that item. Again, this is absolutely not a fault with this app, just something annoying we ran into when going cross-platform with our made-to-order products. And again, Shirly was really very helpful when I came to her about this issue.

The Clay Impress
United States
26 days using the app
shopUpz replied March 5, 2022

Thank you for the a great and detailed feedback!
You've explained about the app better than we do in all of our video tutorials :)
There are gaps between Etsy and Shopify Inventory management and we do our best to bridge it with so you will be able to sell both on Etsy and Shopify.

Thanks,
Shirly.