SMPS Product Question & Answer
- Pricing
-
Free plan available
- Highlights
- Works with the latest themes
- Rating
- 4.7 (150)
- Developer
- Simprosys InfoMedia
Featured images gallery
Manage Questions & Answers on your product pages and build an FAQ page for your eCommerce store.
The Simprosys Product Question & Answer app helps you to monitor, manage and quickly respond to product-related queries for your online store. You can answer your queries publicly or in private. Use store-friendly Q&A widgets to engage visitors to your store. Build and maintain an FAQ page for your store. Enjoy the benefits of an organized dashboard with a complete synopsis of all your questions in one place. Take benefit of user-generated content to improve your search rankings.
- Simplified dashboard with an overview of all the questions and its synopsis
- Get notified via email and quickly respond to product related queries
- Create & manage FAQ page which benefits in improving organic performance
- Theme friendly and customisable Q&A widgets for your online store
- Integrate askers' mail list with MailChimp and Klaviyo
- Highlights
- Works with the latest themes
Languages
English
Works with
- mailchimp
- klaviyo
- Product Q&A
- FAQs'
Categories
Pricing
Standard
Free
- 15 Answers/month
- Answer from store admin
- Hide or Publish Q&A
- 'Ask a Question' widget customization
Unlimited
$1.99 / month
- All Features of the Standard plan
- Unlimited Question/Answer posting
- Common FAQs Page
- Priority Support
Professional
$4.99 / month
- All Features of Unlimited Plan
- View Askers' Email IDs
- Mailchimp & Klaviyo Integration
- Advanced Response Template Editor
- Widget Translation
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (150)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for boosting customer engagement and refining product descriptions through a public Q&A feature on product pages. It integrates well with tools like Klaviyo, enhancing its functionality. The app is easy to install and use, with a supportive and responsive team. It also reduces customer service workload, increases traffic, and improves SEO, positively impacting online presence and customer interactions.
We have a ticket support system, but having this embedded in our shop to quickly and efficiently answer FAQs has proven to be very useful. It gives customers a quick way to ask product specific questions and for us to easily add FAQs based on them.
More importantly, whenever we ran into any issues or felt that something should be improved, the developer has been very responsive in solving it, something we must give praise for.
On August 8, 2024, I want to express positive praise once again for Simprosys Q and A app. Even after many years of using it, this app remains one of our all-time favorites. It is extremely useful, easy to implement, and cost-effective. The app support is also fast, hands-on, and the communication is excellent and pleasant. Today I would like to give an extra thank you to Milan!
The original review for Simprosys' apps:
This app comes with app support that is extremely helpful if you, like us, feel at all confused with your Google merchant center, tag manager set-up, etc. Their product is all-encompassing and very well organized and the support is very fast and very efficient!!! - This was for Simprosys Google Shopping App. ...Regarding the "Product Review and Answers" app, same great company, equally impressive product, and support. We have used this app for a few years already, it is perfect for adding info and SEO to your product pages...It helps with creating more credibility with your customers, it allows you to add extra pieces of information to your product page that might not fit into the format of the product description, it opens up another channel of communications for you and your site visitors, and it benefits SEO, all this for a very small and affordable price. ...In addition, this app also integrates, FOR FREE with Klaviyo. 5 STARS on MULTIPLE LEVELS!
Love the app. I'm able to answer my customers questions right on my product page for anyone to see. That way, if anyone has the same question, it'll already have been answered for them. Huge upgrade for my website and a neccesity.
Support
App support provided by Simprosys InfoMedia.
Or visit their support portalResources
Developer
B-303, Shapath Hexa, Opp Gujarat High Court, S. G. Highway, Ahmedabad, GJ, 380060, IN
Launched
August 4, 2016
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