Reviews (148)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for boosting customer engagement and trust by enabling direct questions on product pages, which also improves SEO. The dynamic FAQ feature addresses common queries, reducing repetition. It integrates smoothly with tools like Klaviyo and is easy to install. Merchants praise the responsive support team for their effective issue resolution and assistance with customization, ensuring compatibility with various themes.
Refine
-
By rating
Great customer service! Hopefully they can create a fix for questions submitted by bots, if they did, that would be amazing. In the meantime if you have bots spam you with questions, contact customer service and they will delete those for you.
Great, simple and working app excecuting what it promises. Customer service was great too! One star short, because there was not a way to customize the widget by yourself. You had to contact support BUT they did an excellent job modifying the widget :)
The customer service is very good! The support expert Milan Manvar, was incredibly patient and helpful! Thank you.
This app is easy to use. Q & A is a perfect addition to my product pages. Dashboard is neat. Customer service is very helpful!
Only two users over the past 6 months that posted a question. Yet we have many orders. I'm wondering about the need. While it may have benefits of SEO and FAQ stuff, it needs enough questions and answers to make that happen.
It's a quite simple app, and easy to use, the support is very helpful and fast. It can be better if we can submit several Q&A on the same page.
Exactly as expected. Doesn't automate importing reviews, and direction might need to be updated otherwise pretty good! https://highzer0electronics.com/