SMPS Product Question & Answer

SMPS Product Question & Answer

Reviews (270)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
    245
  • 4% of ratings are 4 stars
    12
  • 1% of ratings are 3 stars
    2
  • 1% of ratings are 2 stars
    2
  • 3% of ratings are 1 stars
    9
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer interaction on product pages by allowing public and private Q&A, which also boosts SEO with fresh content. It features integration with tools like Klaviyo and customizable options to match store themes. Merchants find it easy to install and operate, and praise the support team for their responsiveness and efficiency in handling customization and technical issues.

November 30, 2021

Free plan provides a simple, baseline functionality - but the plans are very poorly pay gated. The features behind the pay wall don't make sense. There isn't enough of them to justify a subscription. The subscription plans offer little-to-no extra value to the app, they just put quality of life and baseline operation features (like export) behind a pay wall. Also - isn't exposing a customer's ...

Little Colorado
United States
Over 2 years using the app
June 20, 2018

Looks nice does the job. The only problem is once you publish a question, the question is published forever. If you delete or unpublish the question, the questions still remain visible on your store. I have contacted support 4 or 5 times and they have removed the individual question, but they have not given me a way to do this myself.

So anytime I want a question removed I have to wait 1-2 days ...

Mass Depot
United States
About 1 year using the app
1
1