Reviews (270)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer interaction on product pages by allowing public and private Q&A, which also boosts SEO with fresh content. It features integration with tools like Klaviyo and customizable options to match store themes. Merchants find it easy to install and operate, and praise the support team for their responsiveness and efficiency in handling customization and technical issues.

December 29, 2024

i cannot use this app free at my native language. only English you can use. if you try use this app you have to pay. So, i cannot tested this app freely

Beyaz Eşya Yedek Parça Alanya Antalya
Türkiye
9 minutes using the app
September 13, 2024

Cette app a modifié la typographie de notre site

Najel
France
36 minutes using the app
Edited September 24, 2018

Update review:
After a long trial and careful consideration we found a few negatives with this app. There are some features this app struggles with but for the most part the functionality is a 6 / 10. I will say that on occasion the app has had issues and we were unable to log in yesterday. Response from app dev is typical of free apps, not really excited about resolution, and replies less than 3 ...

Wizard Patch™
Australia
About 6 years using the app
March 5, 2020

You need to hire a person to upload question and answer ONE by ONE.

This is so old school.

There is no uploading questions via Excel feature. Contacting support. Let's see there response to this legitimate basic requirement.

Mindplan.in
India
4 months using the app
Simprosys InfoMedia replied March 14, 2020

Hello Merchant,

I liked your approach of leaving a one-star review to grab the attention of the app developer.

I am sorry, but we have no-where in the description included ...

November 12, 2019

I used this app for few weeks and found it adds + 15 sec to page load time. Test on your website before deploying.

Castello DaVarg & Co.
United States
3 months using the app
Simprosys InfoMedia replied November 13, 2019

Hi,

I acknowledge that there was an issue for about 6 hrs on our servers of this app only.

We have fixed it. In fact, we learnt this lesson hard and have made the ...

November 12, 2019

Cant use apps that have issues and suddenly cause 30 sec load times. No way to immediately chat with devs either. Just can't take the risk these days.

UnderAir
United States
2 months using the app
Simprosys InfoMedia replied November 13, 2019

Hi,

I acknowledge that there was an issue for about 6 hrs on our servers of this app only.

We have fixed it. In fact, we learnt this lesson hard and have made the ...

November 22, 2017

cant say anything good about it. For me, it didnt work at all on the website.
I deleted it. But their code still remains. So thats also not good.

Emer Jones Apparel
Australia
21 days using the app
September 6, 2020

If you need torture and mess with your store codes every fcking single minute it is perfect. If you want to be mad, lost your mental health its perfectt opportunity . I am joking dont install that

Grillbuy
United Kingdom
9 days using the app
Edited July 26, 2017

They installed the app for me in my store -- incorrectly and then when I asked for it to be fixed, they wanted to charge me $40 to fix it. Now, I would have installed this app myself, however, their video is really hard to understand. Fortunately, they deleted the app for me when I refused to pay the extra fee. The "Ask a Question" button was sitting on top of the "Add to Cart" button and ...

Adeptcosmetics Com
United States
2 days using the app